Lead Host

Lead Host | Salish Lodge & Spa

Let's start off with the most important part - what's in it for you:

The Perks

*Eligibility of perks is dependent upon job status

• Rate of Pay: $18.28/hour
• Eligible for tips
• Get Paid Daily (Make any day payday)
• Paid Time Off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K, HSA/FSA Plans
• Discounted Lodging, Dining, Spa, Golf, Retail & Partner Perks (Yes, Discounted Travel)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Values-Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Employee Assistance Program
• "Columbia Cares" Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Online Learning Platform to Help You Develop

Our Commitment to you:

"People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you'll do:

The Brass Tacks

• Leads hosts employed in the Food and Beverage Department. This includes scheduling, training, motivating employees daily
• Assist Food and Beverage Managers managing reservations and floor plans, especially for holidays.
• Facilitates sales/customer service/operations interface daily
• Supervises division activities, overseeing daily operations of all host activities in F&B outlets
• Ensures profitability, efficient operations and adherence to established safety and quality standards daily
• Inventories supplies, menus, paper, message pad etc.
• Responds to internal and external inquiries and complaints and maintains favorable team member and guest relations as needed
• Deals with guests' challenges and communicates all issues with Director of Food and Beverage and Food and Beverage Managers
• Assures that we exceed guest expectations by being responsive, engaged and following-through on all requests
• Represents organization as point of contact ensuring guests' needs are met and expectations exceeded
• Ensures a safe work environment, reporting unsafe conditions and equipment that need repair immediately and that the work area is in order and clean at all times
• You will consistently promote and live the values of Columbia Hospitality - Honesty, Inclusion, Respect, Creativity, Enthusiasm and Accountability

The Nitty Gritty

• Two to four years related experience and/or training
• Computer knowledge including Word, Excel, Outlook, and Squirrel POS is preferable
• Must be flexible and able to perform multiple tasks and work in stressful situations

Physical Requirements:

• Must be able to stand, walk, and go up and down stairs throughout the shift
• Must be able to frequently lift and carry up to 25 lbs at shoulder height.
• Must be able to perform simple grasping, fine manipulation, overhead reaching, and repetitive hand & arm movements frequently; and squeezing occasionally

Necessary State Food Handler's License(s) Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you'll work:
Consistently ranked among the best small resorts in the world, the Salish Lodge & Spa overlooks the 268-foot Snoqualmie Falls. This iconic Pacific Northwest lodge has a world-renowned spa offering regionally inspired treatments, two restaurants providing a luxuriously comfortable and memorable dining experience, and award-winning wine list and a variety of nearby recreational activities. The resort is located 30 minutes east of downtown Seattle and within 40 minutes from Seattle-Tacoma International Airport.

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.

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