Office Manager at a Pharmacy

3 weeks ago

Pompano Beach, United States Your Health Pharmacy Full time

We are EXCITED about this role, and we look forward to connecting with you

As an Office Manager you will cultivate a collaborative working environment to provide a personalized pharmacy experience for patients. You will achieve this through partnership with your team, referral sources and the patients you serve.

Duties/Responsibilities:

· Management, direction, and overseeing of all practice processes and operations.

· Manage the day-to-day schedule and existing patient flow and operations.

· Onboarding, training, and development of team members.

· Deliver key performance indicators by executing best in class patient experiences.

· Oversee third party office systems management and optimization.

· Resolve Patient issues in accordance with practice policies, procedures, healthcare regulations and ADA procedures.

· Manage employee relations, ensure staff have the necessary resources and support.

· Run morning Huddle.

· Complete liaison/ relationship building functions including referral office contact, and responsible for the appearance and functionality of the office.

Safety Officer:

  • OSHA

  • Job safety

  • Required documentation for Annual state licenses, OIG, HIPAA and FWA compliance

  • Safety Data Sheets

  • USP800 Haz Com

Required Skills/Abilities:

· 2+ years in a leadership role

· Experience driving business and financial operations in a complex, customer-facing, fast-paced environment.

· Upholds exceptional service standards.

· Effective communicator, detail oriented and a strong leader with the ability to coach and inspire team members.

· A servant leadership style with strong drive for result, business acumen and an entrepreneurial spirit.

· Willing to learn about the industry, insurance plans and claims processing.

  • Make sure the office runs smoothly.

Help dealing with office vendors, etc. Working closely with the management team and helping with reports, emails, marketing etc as needed.

  • Critical thinking skills, good common sense, takes initiative, and being able to problem solve.

• Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.

• Set goals and deadlines for the pharmacy.

Education and Experience:

· 2-5 years management or supervisory experience, preferably in healthcare.

Filing, ordering of supplies, records maintenance, and other clerical services. Organize office operations such as workspace assignment and layout.

Direct Hire Position - company does not offer health benefits but will offer stipend for employee if needed.

Pay: $22-25/hr

Schedule: M-F, 9:30am to 5:30pm

100% In office - Pompano Beach, FL 33062

Qualifications

Bachelor's degree in healthcare administration, health services administration, or related field is preferred

Previous experience managing a healthcare facility

Excellent communication skills and ability to respond to patients’ request gracefully

Ability to supervise and motivate clinic staff in a positive manner

High level of organizational skills

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