Customer Care Coordinator
3 weeks ago
It's fun to work in a company where people truly BELIEVE in what they're doing
We're committed to bringing passion and customer focus to the business.
The Customer Care Coordinator will need to have a strong attention to detail and proven experience in data entry environment. The CCC will receive, investigate and respond to all customer inquiries regarding shipments, products and complaints. Input orders and relative data into the computer. The ideal candidate will possess a strong customer service focus with a high level of accuracy entering orders.
JOB SUMMARY:
The Customer Care Coordinator will need to have a strong attention to detail and proven experience in data entry environment. The CCC will receive, investigate and respond to all customer inquiries regarding shipments, products and complaints. Input orders and relative data into the computer. The ideal candidate will possess a strong customer service focus with a high level of accuracy entering orders.
EDUCATION:
Required: High school diploma or GED; or equivalent combination of education, training, and experience.
Preferred: Associate Degree in Business or related field preferred; or equivalent combination of education, training, and experience.
EXPERIENCE:
Required: One to two years of previous customer service and data entry experience.
Preferred: Working knowledge of Microsoft Outlook, Word, and Excel highly preferred.
POSITION REQUIREMENT(S): Specialized Skills/License/Certification
Required: Must possess strong customer service focus, social and interpersonal skills, and active listening skills. Ability to address concerns and communicate clearly and efficiently. Ability to excel in a fast paced environment and meet time-sensitive deadlines. Attention to detail and and the ability to follow through are required skills.
Preferred: Beneficial to have strong critical thinking, persuasion, and comprehension skills. Ability to convey a positive, customer- friendly disposition.
CORE COMPETENCIES (Essential Job Functions)
- Receive and process incoming orders from both sales team members and directly from the customer.
- Insert customer and account data by inputting text based and numerical information from source documents within time limits.
- Compile, sort and verify the accuracy of data before it is entered.
- Demonstrate high-level communication skills by expressing thoughts and information clearly and succinctly using proper business English and correct grammar.
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Inform customers of order information, such as unit prices, shipping dates, and any anticipated delays.
- Make changes to or cancel orders/backorders.
- Receive and respond to customer complaints.
- Verify customer and order information for correctness, checking it against previously obtained information as necessary.
- Direct specified departments or units to prepare and ship orders to designated locations.
- Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits.
- Work closely with accounts payable to see that customer accounts are kept current.
- Cross-train with team members to develop the capability to act as a backup for other team members.
- Completes special projects upon requests, and other duties may be assigned.
VIN123
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
-
Customer Care Coordinator
3 weeks ago
Chattanooga, United States The Vincit Group Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Customer Care Coordinator will need to have a strong attention to detail and proven experience in data entry environment. The CCC will receive, investigate and respond to all customer inquiries regarding...
-
Care Coordinator
1 month ago
Chattanooga, United States Comprehensive Care Full timeComprehensive Care is currently looking for a full-time Care Coordinator (Scheduler) for our Chattanooga Home Care Agency! As a Care Coordinator (Scheduler) you are responsible for ensuring that each caregiver and client receives exceptional customer service by coordinating & matching client and caregiver needs on a day-to-day/weekly basis. The Care...
-
Unit Care Coordinator
1 month ago
Chattanooga, United States Life Care Center of Hixson Full time*****$3500.00 SIGN ON BONUS*****Position Summary:The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards.Education,...
-
Unit Care Coordinator
10 hours ago
Chattanooga, United States Life Care Center of Hixson Full time*****$3500.00 SIGN ON BONUS*****Position Summary:The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards.Education,...
-
Unit Care Coordinator
4 weeks ago
Chattanooga, United States Life Care Center of Hixson Full time*****$3500.00 SIGN ON BONUS*****Position Summary:The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards.Education,...
-
Unit Care Coordinator
1 hour ago
Chattanooga, United States Life Care Center of Hixson Full time*****$3500.00 SIGN ON BONUS*****Position Summary:The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards.Education,...
-
Unit Care Coordinator
1 month ago
Chattanooga, United States life care center of America Full time*****$3500.00 SIGN ON BONUS***** Position Summary The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. ...
-
Unit Care Coordinator
1 month ago
Chattanooga, United States life care center of America Full timePosition Summary The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and...
-
Unit Care Coordinator
1 week ago
Chattanooga, United States Life Care Centers of America Full timeJob Description*****$3500.00 SIGN ON BONUS***** Position Summary The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care...
-
Unit Care Coordinator
11 hours ago
Chattanooga, United States Life Care Center of Red Bank Full timePosition Summary:The LPN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards.Education, Experience, and Licensure...
-
Care Coordinator RN
2 weeks ago
Chattanooga, United States Catholic Health Initiatives Full time**Overview**CHI Memorial Hospital now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast...
-
Care Coordinator RN
2 weeks ago
Chattanooga, United States Chi Full timeOverview CHI Memorial Hospital now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast...
-
Care Coordinator RN
1 week ago
Chattanooga, United States Catholic Health Initiatives Full time**Overview** CHI Memorial Hospital now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast...
-
Care Coordinator RN
2 weeks ago
Chattanooga, United States Chi Full timeOverview CHI Memorial Hospital now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast...
-
Bilingual Patient Care Coordinator
1 month ago
Chattanooga, United States Medical Personnel Services Full timeJob DescriptionJob DescriptionPatient Care Coordinators work as patient advocates. They generally assist patients who may not be able to manage their care on their own. The role of a Patient Care Coordinator is to make sure their client is aware of resources associated with caring for their health and helping them manage those tasks. They can help the...
-
Bilingual Patient Care Coordinator
1 month ago
Chattanooga, United States Medical Personnel Services Full timeJob DescriptionJob DescriptionPatient Care Coordinators work as patient advocates. They generally assist patients who may not be able to manage their care on their own. The role of a Patient Care Coordinator is to make sure their client is aware of resources associated with caring for their health and helping them manage those tasks. They can help the...
-
Laboratory Point of Care Coordinator
2 weeks ago
Chattanooga, Tennessee, United States HCA Healthcare Full timeDescription IntroductionDo you have the career opportunities as a Laboratory Point of Care Coordinator you want with your current employer? We have an exciting opportunity for you to join Parkridge Medical Center which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsParkridge Medical Center, offers a total rewards...
-
Memory Care Program Coordinator
5 days ago
Chattanooga, United States American House Senior Living Full time: Position Summary Memory Care Program Coordinator manages the day to day activity operations of the Memory Care Community to ensure the maximum levels of resident, family and staff safety, wellness and satisfaction is met. Oversees the day to day operations of The Love is Ageless program to ensure the maximum levels of resident leisure contentment, as well...
-
Unit Care Coordinator
2 weeks ago
Chattanooga, TN, United States Life Care Center of Hixson Full time*****$3500.00 SIGN ON BONUS***** Position Summary: The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. ...
-
Chattanooga, United States Life Care Centers of America Full timeJob DescriptionPosition Summary The Nutrition Coordinator works in conjunction with the Food Service Director and Registered Dietitian to meet patients’ needs in producing quality nutritional service outcomes and quality care in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements...