Personal Lines Customer Service Representative
4 weeks ago
The Personal Lines CSR at Brewer Insurance Group, Inc. is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Benefits/Perks
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
- Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail.
- Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
- Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
- Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
- Actively solicit increases in coverage or rounding out accounts at every service contact.
- Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
- Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system
- Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience as well as hold a Bachelor's Degree or comparable work experience.
- Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
- Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations.
- Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
- Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
- Technology and Computer proficiency including agency management systems.
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place Working with an IIANC member agency is a great career choice
IIANC's members are Trusted Choice® independent insurance agencies located all across North Carolina. You'll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
-
Customer Service Representative
1 month ago
Wake Forest, United States Ted Wilder - State Farm Agency Full timeJob DescriptionJob DescriptionTed Wilder – State Farm Agency, located in Wake Forest, NC has an immediate opening for a full-time, Customer Service Sales Representative to join our team. Insurance experience is not required as we will train the right person with the right skill set.We seek an energetic professional interested in helping our business grow...
-
Customer Service Representative
2 weeks ago
Wake Forest, North Carolina, United States Circle K Stores, Inc. Full timeStore : 919 Durham Rd, Wake Forest, North Carolina 27587 Availability Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challeng Customer Service Representative, Customer Service, Representative, Retail, Service
-
Customer Service Representative
1 month ago
Wake Forest, United States U-Haul Full timeLocation: 9701 Capital Blvd, Wake Forest, North Carolina 27587 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
4 weeks ago
Wake Forest, United States U-Haul Full timeLocation: 9701 Capital Blvd, Wake Forest, North Carolina 27587 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
1 month ago
Wake Forest, United States Staff My Agency Full timeState Farm Agency, located in Wake Forest, NC is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on customer service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our...
-
Customer Service Representative
1 month ago
Wake Forest, United States State Farm Agency - Wake Forest, NC Full timeJob DescriptionJob Description State Farm Agency, located in Wake Forest, NC is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on customer service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of...
-
Licensed Customer Service Representative
1 month ago
Wake Forest, United States Ted Wilder - State Farm Agency Full timeJob DescriptionJob DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable...
-
Wake Forest, United States Ted Wilder State Farm Full timeJob DescriptionJob DescriptionJoin Ted Wilder State Farm, a renowned insurance agency dedicated to providing exceptional customer service in Wake Forest, North Carolina. We pride ourselves on that!!Our commitment to excellence and trusted reputation in the community make us the go-to agency for all insurance needs. We take pride in our personalized approach...
-
Wake Forest, United States Ted Wilder State Farm Full timeJob DescriptionJob DescriptionJoin Ted Wilder State Farm, a renowned insurance agency dedicated to providing exceptional customer service in Wake Forest, North Carolina. We pride ourselves on that!!Our commitment to excellence and trusted reputation in the community make us the go-to agency for all insurance needs. We take pride in our personalized approach...
-
Wake Forest, United States Ted Wilder State Farm Full timeJob DescriptionJob DescriptionJoin Ted Wilder State Farm, a renowned insurance agency dedicated to providing exceptional customer service in Wake Forest, North Carolina. We pride ourselves on that!!Our commitment to excellence and trusted reputation in the community make us the go-to agency for all insurance needs. We take pride in our personalized approach...
-
Lake Forest, United States Insure National, LLC Full timeJob DescriptionJob DescriptionCommercial Lines Insurance Customer Service Representative$50k-$65k DOEOrange County, CAThe Commercial lines CSR works as part of the agency team supporting the day to day needs of a book of businessThe CSR will answer general client inquiries, pull loss runs, gather renewal information, complete Acord forms, resolve issues...
-
Forest City, United States Insurance Service Associates Full timeJob DescriptionJob Description** Candidate must have an active Property and Casualty License or Insurance Experience to be considered**Established in 1965, Insurance Service Associates has been a pillar of excellence in the insurance industry. We cater to a diverse clientele, with a focus on contractors, auto repair facilities, and used car dealers,...
-
Customer Service Representative
1 month ago
Lake Forest, United States Rollins Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO023537 Showing 1 location **Job Details** **Description** ****At Orkin , our purpose is to help protect the world where we live, work, and play. Our Customer Service Representatives are committed to this purpose.**** Our Customer Service...
-
Customer Service Representative
4 weeks ago
Lake Forest, United States Rollins Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO023537 Showing 1 location **Job Details** **Description** ****At Orkin , our purpose is to help protect the world where we live, work, and play. Our Customer Service Representatives are committed to this purpose.**** Our Customer Service...
-
Sr Member Services Representative
2 weeks ago
Wake Forest, United States State Employees' Credit Union Full timeIf you are motivated and believe in the credit union philosophy of "People Helping People," join our team!PurposeThe Senior Member Services Representative must possess broad knowledge of all branch operational procedures and tools obtained through their work experience as well as a comprehensive understanding of all MSR responsibilities. They assist in...
-
Customer Service Representative
1 month ago
Forest, United States American Association of Christian Counselors Full timeJob DescriptionJob DescriptionSalary: $14-$20/hrWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot...
-
Customer Service Representative
4 weeks ago
Forest, United States American Association of Christian Counselors Full timeJob DescriptionJob DescriptionSalary: $14-$20/hrWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot...
-
Licensed Insurance Customer Service
4 weeks ago
Wake Forest, United States Staff My Agency Full timeSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated...
-
Licensed Insurance Customer Service
1 month ago
Wake Forest, United States Staff My Agency Full timeSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated...
-
Customer Service Technician
4 weeks ago
Wake Forest, United States Brightspeed Full timeJob DescriptionJob DescriptionCompany DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of...
