Patient Access Technician OCED

3 weeks ago

Pasco, United States MultiCare Health System, Inc. Full time
You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE:: 0.001, Shift: : Day, Schedule: Variable Days Evenings Nights weekend Holidays

Position Summary
The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for welcoming patients at one of our Off-Campus Emergency Departments. This position works closely with both financial and clinical teams and will offer you the space to create the optimum patient experience.

Responsibilities
  • You will assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements
  • You will obtain inpatient bed assignments and processes inpatient admission, to include arm banding, addressograph plate, and completion of necessary forms
  • You will pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process
  • You will obtain direct admit information and enter a reservation in the computer system in order to notify other areas
  • You will complete comprehensive bedside or telephone interviews with patient, relative, or their representative to obtain pertinent demographic insurance and/or third party liability information
  • You will perform eligibility verification and resolves any discrepancies, determine need for financial assistance recommendation and application, referring to the Financial Counselor where necessary
Requirements
  • National Association of Healthcare Access Management certification as a Patient Access Technician, or agreement to obtain training and become certified within 6 months of position start date
  • Computer experience or training in Windows and MS Word
  • Completion of medical terminology course or proficiency is required
  • Minimum two years minimum admitting or billing experience in a health care setting required
  • Customer service experience required
Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?
  • Belonging: We work to create a true sense of belonging for all our caregivers
  • Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
  • Market leadership: Washington state's largest community-based, locally governed health system
  • Employee-centric: Named Forbes "America's Best Employers by State" in 2023
  • Technology: "Most Wired" health care system 15 years in a row
  • Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
  • Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn.


Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.30 - $32.40 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

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