Customer Care Specialist I

2 weeks ago


Jackson, United States Andvaris Inc Full time

This position is for a Customer Care Specialist I (Remote) Summary: This is a remote position which can be found under Duluth, GA. A Customer Care Specialist is a key position within Assurant because you are the voice of our organization and clients. You are highly valued as our customer's primary point of contact and care about helping others. The Customer Experience is at the forefront of all you do, exceeding expectations at every turn. You are a listener and problem solver and believe in quality. You enjoy being on the phone, and customers hear your smile as you patiently help them find a resolution. Duties & Responsibilities: Handle inbound calls from our customers by researching and resolving loan-level inquiries in hazard insurance, mortgage banking, and property loss. This role requires listening to our customers' concerns and showing empathy while resolving their issues. Because every customer is different, we expect you to take the initiative to truly understand our customer's current challenges, solve them, and use your expertise to proactively help them avoid future challenges. You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested. A robust paid training environment enables you to learn the business, the systems, the policies, and most importantly, how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations. Requirements and Qualifications: Strong attention to detail. Love talking to people and having the ability to wow customers on every call. Excellent verbal, written, and listening skills. Relentless drive to own the customer's problem and resolve it. Ability to adapt well to change. Ability to work well in a fast-paced work environment. Ability to think outside of the box to resolve problems. Ability to multi-task using technology, including call handling, loan level review, and call documentation. A minimum high school diploma or GED and one year of work experience required. College degree with 0-1 year of work experience preferred. A minimum of 6 months experience in call center Equal Opportunity/Affirmative Action Employer.



  • Jackson, United States Cox Enterprises Full time

    Mobility Fleet Operations is revolutionizing the industry with digital-first fleet solutions connecting fleets with maintenance experts, using data-driven technology via an automated marketplace of service providers & proprietary fleet technology. Fleet Operations is Cox Automotive Mobility's centralized Maintenance Management division; designed for fleets,...


  • Jackson, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...


  • Jackson, United States Advanced Medical Solutions Full time

    Job DescriptionJob Description A resume is required to be considered for this position. We are a local durable medical equipment company looking for a full-time customer service specialist to join our administration team at our Jackson, TN location. Hours will be Monday - Friday 8:00 am - 4:30 pm. As the customer service representative, you will: Meet and...


  • Jackson, United States American 1 Credit Union Full time

    Job DescriptionJob DescriptionThe Payment Resolution Specialist I is responsible for promoting a positive image of American 1 Credit Union and is responsible for assisting the Payment Support Department with clerical and transactional duties in relation to collections and recovery functions for the credit union. The Payment Resolution Specialist I will be...


  • Jackson, United States Automated Logistics Solutions Full time

    **Automated Logistics systems** **Customer Service Specialist** **Jackson, MI - Full Time** We are looking for an energetic and self-driven candidate to join our Operations Team! The chosen candidate will be a quick learner, good with systems/computers, and can communicate well with internal and external customers. This is a great opportunity for someone to...


  • Jackson, United States CarMax Full time

    6058 - Jackson, TN - 1401 Vann Drive, Jackson, Tennessee, 38305 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...


  • Jackson, United States New Fashion Pork Full time

    Job DescriptionJob DescriptionGENERAL JOB STATEMENTThe Animal Production Specialist is responsible for assisting with the daily aspects of animal care in assigned areas of production that could include sow farms-farrowing and gestation, nurseries, and finishers. Responsibilities assigned would be related to sow and piglet care, daily care of wean pigs, wean...


  • Jackson, United States New Fashion Pork Full time

    Job DescriptionJob DescriptionGENERAL JOB STATEMENTThe Animal Production Specialist is responsible for assisting with the daily aspects of animal care in assigned areas of production that could include sow farms-farrowing and gestation, nurseries, and finishers. Responsibilities assigned would be related to sow and piglet care, daily care of wean pigs, wean...


  • Jackson, United States American 1 Credit Union Full time

    Job DescriptionJob DescriptionAre you enthusiastic, goal driven, flexible, reliable, and committed to excellent member service? Would you thrive in a sales environment where the focus is truly centered on meeting the needs of our members? Then we invite you to consider a career at American 1 Credit Union! Location: Contact Center in Jackson,...


  • Jackson, United States Agfa Full time

    This Position is for a Customer Support Analyst Tier I with a remote work location in Jackson, MS. Location: Home based, US Support healthcare professionals across the globe to transform the delivery of care. Company focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data...


  • Jackson, United States Proxibid Full time

    Job DescriptionJob DescriptionWho are we? Auction Technology Group (ATG) operates eight of the world’s leading curated marketplaces for secondary market goods. ATG are industry leaders and won the Tech Business of the Year at the 2021 PLC Awards. We are a publicly listed global technology company with over 350 employees, headquartered in London, United...

  • Delivery Specialist

    1 month ago


    North Jackson, United States Carter Lumber Full time

    Job DescriptionJob DescriptionIf you are a hard-working individual who enjoys the customer service and energy of being a delivery driver, Carter Lumber should be your career destination! Our customers have many options when buying building materials. They come to us because of our reliability and our customer service. When you join us, you’ll have the...


  • Jackson, United States Colonialgardenskc Full time

    We are asking you to complete the Culture Index(TM) Survey so we can see how it may apply to your work related needs as well as our company requirements. It also assists us in better employee management and development. First and foremost, please be informed that Culture Index is: A survey, not a test. There is no passing or failing. There is no such thing...


  • Jackson, United States Healthier Mississippi People (HMP) Full time

    Job DescriptionJob DescriptionDescription:SummaryTo provide a range of front-end customer service, financial and support activities to ensure an optimal customer service experience. Job DescriptionKnowledge of methods and principles for providing customer service. Knowledge of medical terminology. Knowledge of patient registration and medical insurance...


  • Jackson, United States AbbVie Full time

    Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and...


  • Jackson, United States LifeWays Full time

    Job DescriptionJob DescriptionClinical Training Specialist at LifeWaysJoin our mission-driven team at LifeWays as a Clinical Training Specialist! We're looking for a dedicated professional to lead onboarding and training initiatives within our Clinical Care Division.Key Responsibilities:Onboarding & Training: Conduct in-person and virtual training...


  • Jackson, United States Pareto Health Inc. Full time

    Philadelphia, Pennsylvania, United States We’re in this for the greater good at ParetoHealth. Our mission is collective greatness, nothing less will do. Our team is a single force united in the drive to transform employee health benefits. The company was founded in 2011 to help small and medium-sized businesses fight the rising cost of employee health...


  • Jackson, United States AbbVie Full time

    Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our...


  • Jackson, United States AbbVie Full time

    Job DescriptionJob DescriptionCompany DescriptionAbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and...


  • Jackson, United States Msora Full time

    MORA > News > MORA Seeks PRN Donation Communication Specialist MORA Seeks PRN Donation Communication Specialist January 31, 2024 Job Title: Donation Communication Specialist I Company: Mississippi Organ Recovery Agency, Flowood, MS Reporting Relationship: Manager of Donation Communication Services Work Schedule: 8- to 12-hour shifts to include days, nights,...