Housekeeper

2 months ago

Augusta, United States Hyatt Place Augusta Full time

Raines Co. - Your Future is Now

Position Summary: A Raines Co. Housekeeper delivers service excellence by creating a welcoming experience and both helpful and exceptional service. This position is responsible for maintaining a clean, comfortable, and inviting environment. 

We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. 

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

Key Responsibilities:
  • Clean and service guest rooms according to established standards and procedures.
  • Make beds, change linens, and replenish guest room supplies such as towels, toiletries, and other amenities.
  • Vacuum carpets, sweep and mop floors, and dust furniture and fixtures.
  • Clean and sanitize bathrooms, including toilets, sinks, showers, and mirrors.
  • Remove trash and recyclables from guest rooms and dispose of them appropriately.
  • Ensure all equipment and cleaning tools are maintained in good working condition and report any maintenance issues to the supervisor.
  • Respond promptly and courteously to guest requests and inquiries, providing excellent customer service.
  • Maintain a high level of cleanliness and organization in the housekeeping carts and storage areas.
  • Follow safety and sanitation policies and procedures to ensure a safe working environment.
  • Assist with laundry duties as needed, including washing, drying, folding, and distributing linens.
  • Collaborate with other departments, such as front desk and maintenance, to ensure a seamless guest experience.

Education

 None

Experience

 None

Hours Required

Scheduled days and times vary based on hotel needs. Must be able to work weekends and holidays.

Report to work on time and in proper uniform.

Physical Requirements

Ability to stand/walk for up to 8 hours.

Ability to lift, pull and push moderate weight (minimum of 50 lbs)

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

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