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Digital and Retail Sales Associate

4 months ago

Pasadena, United States A Leading Role Full time

Job Title: Digital and Retail Sales Associate

Job Summary: We are seeking a creative and detail-oriented Digital and Retail Sales Associate to join our team. The ideal candidate will play a crucial role in driving in-store retail sales, managing inventory and fulfillment on our e-commerce platforms, and executing effective social media strategies. This position requires a passion for both retail sales and social media, along with the ability to create engaging content, analyze performance metrics, and enhance the overall online customer experience.

Responsibilities:

1. E-commerce Management:

* Oversee and manage the day-to-day operations of our e-commerce platforms.

* Collaborate with cross-functional teams to coordinate promotions, sales, and product launches.

* Monitor inventory levels, track order fulfillment, and resolve customer inquiries related to online purchases.

2. Social Media Strategy:

* Develop and execute a comprehensive social media strategy aligned with overall marketing goals.

* Monitor social media accounts, including creating captions and engagement.

* Stay updated on industry trends and competitor activities to identify opportunities for improvement.

* Influencer research and outreach.

3. Retail Sales:

  • Greet customers and assist them in identifying their shopping needs.
  • Provide product information, answer questions, and offer recommendations.
  • Achieve and exceed personal and team sales targets.
  • Stay informed about product features, pricing, and promotions.
  • Ensure the store is clean, organized, and visually appealing.
  • Arrange merchandise displays to attract customer attention.
  • Monitor and restock inventory to meet customer demand.
  • Process customer purchases accurately and efficiently using POS (Point of Sale) systems.
  • Handle cash, credit, and other payment methods in accordance with company policies.

4. Analytics and Reporting:

* Monitor and analyze key performance indicators (KPIs) for e-commerce and social media efforts.

* Generate reports on website traffic, social media engagement, and sales performance.

Qualifications:

* High school diploma or equivalent.

* Prior retail and social media experience.

* Familiarity with popular e-commerce platforms and social media management tools.

* Strong written and verbal communication skills.

* Ability to handle sales transactions.

* Analytical mindset with the ability to interpret data and make informed decisions.

Benefits:

* Paid holidays

* Professional development opportunities

* Employee discounts

* Collaborative and innovative work environment

If you are passionate about sales, social media, and driving online success, we invite you to apply and be a key player in our brand awareness journey