Engineer-System Performance
1 week ago
Location: Irvine, CA (HYBRID)
Duration: 12 Months
Job Description:
- Knowledgeable with 4G and 5G operations
- Able to troubleshoot common 4G and 5G issues
- Familiar with Volte operation and SIP protocol
- Able to use trending tools and to produce presentations
- Call flow analysis skills
- Evaluating service performance trends and isolating root causes of impacted services.
- Performing VoLTE testing and analyses of relevant key performance indicators.
- Coordinating technical investigations and testing with appropriate regional, area and HQ functions.
- Providing technical analysis, troubleshooting, and training assistance to markets and regions as requested.
- Optimizing LTE, 5G, and RAN networks using traditional and innovative means.
- Investigating and resolving customer complaints regarding service.
- Good at producing reports and presentations
You'll need to have:
- Bachelor's degree in Engineering with two or more years of work experience.
- Knowledge of LTE, 5G including VoLTE and RAN networks.
- Knowledge of at least one data collection tool such as Datapro, DMAT, and TEMS Symphony.
- Knowledge of data analysis/post-processing tools such as Irisview, Windcatcher/Actix/TEMS Discovery.
- Knowledge of propagation and optimization modeling tools such as Atoll, Planet, GeoPlan, ACP, DB Planner.
- Knowledge of programming languages such as C++, Python, Perl, Unix, scripting tools.
- Knowledge of mapping software such as MapInfo, ArcGIS, Topo.
- Knowledge of Client systems including OSS and 3GPP LTE/5G standards.
- Ability to differentiate and diagnose RAN and CORE related problems.
- Understanding of IMS and systems engineering aspects related to RAN and proficiency in Core level call flow analysis.
JOB DUTIES:
- Strong analytical and troubleshooting skills to find root cause of network issues.
- Must be acquainted with 5G and 4G RAN functionality.
- Producing reports and presentations for root cause analysis of issues.
- Auditing parameters and verifying call/connectivity functionality
- Root cause analysis of call issues
EDUCATION/CERTIFICATIONS: BSEE or other Engineering
LOGISTICS:
Shift: Typically from 8am to 5pm. May be asked occasionally to work weekends
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