Loan Servicing Associate I

1 week ago

Clinton, New Jersey, United States Unity Bank Full time
Position Summary

The Loan Operations Associate will be responsible for performing various tasks associated with the servicing of the Commercial, Consumer and SBA loans. This includes the servicing from the time the loan is boarded on the servicing system thorough the payoff and collateral release phase.

The incumbent is responsible to cross train on the various processes in servicing the loan and be able to provide backup support as needed.

Essential Functions
  • Reviews, and boards new loans to the Fiserv loan servicing system
  • Reviews new loans boarded and loan file maintenance to ensure data integrity
  • Records collateral liens for the Consumer Loans product
  • Calculates payoffs and provides payoff statements as needed
  • Processes financial transactions, such as payments, payoffs, and required adjustments
  • Processes loan lien releases upon the closing of a loan
  • Processes approved loan deferments and modifications
  • Processes approved requests to place accounts in non-accrual and or charge off
  • Reviews and resolve non-posted transactions and ensure transactions are posted accurately
  • Track initial escrows for mortgage loans and remit funds to Loan Care
  • Process escrow disbursements and review escrow analysis.
  • Prepares collateral files for residential loans
  • Processes and resolves requests and incidents through 360 View
  • Scans and index files into Fiserv Director and store legal documents in the secured file room.
  • Reviews credit file images to ensure all pertinent documents have been scanned and indexed accurately
  • Reviews documents in active loan files to ensure all pertinent collateral information is accurately reflected in Navigator.
  • Manages requests for loan documents and loan file; follows up to ensure files and all file documents are returned.
  • Manages pending documents by following up with title companies and attorneys for trailing documents
  • Purges and archives files for paid loans as per Unity Bank's retention schedule for appropriate file destruction
  • Manages the review and monitoring of tracked insurance, including Hazard Builders Risk, Hazard and Flood Insurance by working with third party vendor, contacting insurance agents and customers to obtain up-to-date insurance as necessary
  • Communicates with customers and other business partners to resolve specific requests
  • Assist the loan servicing team with special projects
  • Provides backup to other team members as needed
  • Assist management with providing internal and external auditors, with gathering files and additional documentation as requested

Job Requirements and Qualifications

  • Job requires strict attention to details and thoroughness in the completion of job duties
  • Job requires thorough analysis of loan information and use of logic to address complexity of data and information
  • Job requires monitoring and assessing the performance of you, others, and the organization to make improvements or take corrective action

Education and Experience

  • High School Diploma
  • College Business Courses/ Business Degree or related field preferred
  • 2-5 years of experience in banking, consumer, commercial, SBA and residential lending operations preferred

Licenses and Certifications

  • N/A

Knowledge, Skills, and Abilities

  • Knowledge of banking principles and practices, specifically servicing loans
  • Excellent oral and written communication skills
  • Excellent time management
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra
  • Ability to read, analyze, and interpret legal documents, governmental regulations, and professional publications
  • Ability to apply common sense understanding to carry out written and oral instructions. Ability to deal with problems involving several concrete variables in standardized situations
  • Ability to speak and write clearly to effectively convey information so that others understand and as appropriate for the needs of the audience
  • Ability to work independently in a structured environment as well as in a team environment
  • Excellent computer skills in a Microsoft Windows environment including proficiency in Word and Excel
  • Dependable and willing to work extra hours as needed

Physical Requirements

  • Ability to sit for long periods of time up to 75% of work hours.
  • Ability to use hands to grasp, handle or feel.
  • Ability to use computer keyboard and system to enter data and process information.
  • Ability to talk, listen and see.
  • Ability to use telephone to communicate with customers and employees.
  • Ability to use office equipment such as teller scanner, personal computer, telephone, copier, fax machine, adding machine etc.
  • Ability to lift up to 20 lbs. at least 25% of work hours.

Working Conditions

  • Moderate sound as in business office with office machines, computers, and people traffic.

This job description is not an employment agreement or contract, implied or otherwise. Unity Bank maintains "at will" employment.

This document describes the position currently available. It is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with it. Unity Bank reserves the right to modify duties or job descriptions at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload.

Unity Bank is committed to the principles of equal employment opportunity and prohibits discrimination in hiring, promotion and terms and conditions of employment on the basis of race, creed, color, national origin/nationality, ancestry, religion/religious practices or observances, age, sex, gender identity or expression, affectional or sexual orientation, marital status, civil union status, domestic partnership status, disability or perceived disability, atypical hereditary cellular or blood trait, genetic information, and status as a veteran or disabled veteran of, or liability for service in, the Armed Forces of the United States.

Unity Bank commits to making reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities and qualified disabled veterans provided the individual is able to perform the essential functions of the job, unless such accommodation would impose an undue hardship upon Unity Bank. A qualified employee or job applicant with a disability may request a reasonable accommodation by contacting Unity Bank's human resources department.

  • Loan Associate II

    5 days ago

    Clinton, New Jersey, United States Unity Bank Full time

    Position Summary: Responsible for performing various tasks associated with the servicing of the Commercial, Consumer and SBA loans. This includes the servicing from the time the loan is boarded on the servicing system thorough the payoff and collateral release phase. Cross train on the various processes in servicing the loan and be able to provide backup...

  • Loan Associate II

    4 weeks ago

    Clinton, New Jersey, United States Unity Bank Full time

    Position Summary: Responsible for performing various tasks associated with the servicing of the Commercial, Consumer and SBA loans. This includes the servicing from the time the loan is boarded on the servicing system thorough the payoff and collateral release phase. Cross train on the various processes in servicing the loan and be able to provide backup...

  • Commercial Loan Servicing Professional

    4 days ago

    Clinton, New Jersey, United States Unity Bank Full time

    Key ResponsibilitiesThe Commercial Loan Servicing Professional is responsible for managing the lifecycle of Commercial, Consumer, and SBA loans. Key responsibilities include:Reviewing new loans for accuracy and completeness.Recording collateral liens for Consumer Loans.Preparing and processing loan documents, including payoff letters and loan satisfaction...

  • Service Excellence Associate

    2 days ago

    Clinton, New Jersey, United States Unity Bank Full time

    About the Job: We are seeking a highly motivated Service Excellence Associate to join our customer service team at Unity Bank. In this role, you will be responsible for providing exceptional customer experiences through prompt and professional responses to inquiries via phone, email, and other channels. You will also support back-office deposit operations...

  • Commercial Loan Portfolio Manager

    22 hours ago

    Clinton, New Jersey, United States Unity Bank Full time

    Job Overview:We are seeking a skilled Commercial Loan Portfolio Manager to join our team at Unity Bank. In this role, you will be responsible for helping to manage the Commercial & SBA loan portfolio as assigned to the department. You will perform loan reviews on the existing portfolio to reaffirm risk ratings, and upgrade/downgrade when applicable....

  • Residential Mortgage Loan Officer

    2 days ago

    Clinton, New Jersey, United States Unity Bank Full time

    Job Description Job Description Position SummaryThe Mortgage Loan Officer is responsible for managing and growing profitable residential lending relationships. The incumbent will be responsible for originating and pre-qualifying mortgage loans, ensuring that goals are met, adhering to all applicable policies and procedures , and satisfying customer...

  • Portfolio Manager I

    4 weeks ago

    Clinton, New Jersey, United States Unity Bank Full time

    Position Summary Responsible for helping to manage the Commercial & SBA loan portfolio as assigned to the department. The employee will perform loan reviews on the existing portfolio to reaffirm risk ratings, and upgrade/downgrade when applicable, and ensure borrowers are in compliance with covenants. In addition, the employee will be required to...

  • Portfolio Manager I

    1 day ago

    Clinton, New Jersey, United States Unity Bank Full time

    Position SummaryResponsible for helping to manage the Commercial & SBA loan portfolio as assigned to the department. The employee will perform loan reviews on the existing portfolio to reaffirm risk ratings, and upgrade/downgrade when applicable, and ensure borrowers are in compliance with covenants. In addition, the employee will be required to occasionally...

  • Janitorial Service Associate

    2 days ago

    Clinton, New Jersey, United States Walmart Full time

    Job SummaryWe are seeking a reliable and detail-oriented individual to join our team as a Cart & Janitorial Associate. In this role, you will be responsible for maintaining a clean and safe shopping environment for our customers.Key ResponsibilitiesMaintain a high level of cleanliness throughout the storeRestock supplies as neededParticipate in visual...

  • Retail Banker I

    3 weeks ago

    Clinton, New Jersey, United States TD Bank Group Full time

    Work Location: Clinton, New Jersey, United States of America Hours: 30 Pay Details: $24.25 - $32.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to...

  • Retail Banker I

    3 weeks ago

    Clinton, New Jersey, United States TD Bank Full time

    Work Location:Clinton, New Jersey, United States of AmericaHours:30Pay Details:$24.25 - $32.50 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow...

  • Customer Service Representative

    2 days ago

    Clinton, New Jersey, United States Unity Bank Full time

    About the Role: Unity Bank is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service center, you will play a critical role in ensuring exceptional customer experiences through prompt and professional responses to inquiries via phone, email, and other channels.

  • Financial Services Operations Manager

    14 hours ago

    Clinton, New Jersey, United States Unity Bank Full time

    Job Summary:This position is responsible for assisting in the management of the Commercial & SBA loan portfolio as assigned to the department. The ideal candidate will have a strong background in finance and credit analysis, as well as excellent communication and organizational skills. Key responsibilities include performing loan reviews, maintaining...

  • Customer Service Support Associate

    2 days ago

    Clinton, New Jersey, United States Walmart Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Cleanliness Specialist to join our team. As a Cleanliness Specialist, you will be responsible for ensuring that our store is clean and safe for our customers.SalaryThe hourly rate for this position is $16.5 - $23 per hour, which meets or exceeds the required minimum wage applicable to the job...

  • E-Commerce Associate

    7 days ago

    Clinton, New Jersey, United States Walmart Full time

    We're seeking a highly motivated and detail-oriented E-Commerce Associate to join our team. As an Online Order Filler, you'll play a critical role in helping customers navigate our website and mobile app, answering their questions, and resolving any issues they may encounter. You'll also be responsible for shopping for customers and filling their online...

  • Credit Department Supervisor

    3 weeks ago

    Clinton, New Jersey, United States Unity Bank Full time

    Position Summary The Credit Department Supervisor must have an extensive understanding and background of all aspects of the commercial loan underwriting and financial analysis process. Must promote a positive credit culture throughout the bank. Essential Functions Oversee the function of the Credit Underwriting Group (CUG) to facilitate the timely review of...

  • BSA Analyst I

    2 days ago

    Clinton, New Jersey, United States Unity Bank Full time

    Position SummaryThe BSA Analyst 1 conducts due diligence to detect potential money laundering, terrorist financing, and drug trafficking activities in compliance with BSA, USA Patriot Act, OFAC, and applicable laws, gathers information for proper CTR filing, and conducts EDD. The incumbent assists in identifying high-risk accounts and in the risk-rating...

  • Retail Associate Manager

    1 day ago

    Clinton, New Jersey, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Cashier at Walmart. As a Cashier, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and safe working environment.Key ResponsibilitiesSmile, greet, and thank customers with a positive attitude.Stand...

  • Retail Banking Associate

    4 days ago

    Clinton, New Jersey, United States PNC Financial Services Group Full time

    Role OverviewThe Teller role at PNC Financial Services Group involves providing customer service, processing transactions, and identifying opportunities to grow customer relationships.ResponsibilitiesProvide personalized service to meet customer needs and improve financial well-being.Accurately process high-volume transactions and maintain a clean...

  • Customer Service Representative

    7 days ago

    Clinton, New Jersey, United States Walmart Full time

    As an Online Order Filler at Walmart, you'll be responsible for providing excellent customer service and ensuring a seamless shopping experience for our customers. You'll greet customers with a smile, answer their questions, and help them find the products they're looking for. Additionally, you'll shop for customers and fill their online orders, dispensing...