Patient Services Representative II
2 weeks ago
The Patient Services Representative II - Front Desk is responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities.
ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.
- Greets patients, registering and scheduling as appropriate.
- Triages and routes clinical calls as appropriate.
- Assists patients with necessary paperwork as needed.
- Maintains work area and lobby in neat and orderly manner.
- Escalates questions/issues to appropriate resources as needed.
- Meets department productivity standards
- Maintains an understanding of billing information to assist providers and medical staff.
- Maintains an understanding of services provided by Practitioner and location.
- Enters referral information as appropriate.
- Files and pulls medical charts as needed.
Experience: 1 year medical front office required. Customer services experience in a call center, healthcare or retail environment considered.
Technology Applications: Computer savvy with ability to navigate between multiple systems simultaneously. Proficiency in Microsoft Office Applications.
- Regular and reliable attendance.
- Perform other duties as assigned.
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Patient Services Representative II
2 weeks ago
Brookhaven, United States Georgia Dermatology Partners Full timeThe Patient Services Representative II - Front Desk is responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities. ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. Greets patients, registering and...
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