Information Systems Analyst

Position Information

The School of Education (SOE) at the University of California Riverside (UCR) is committed to its mission to advance equitable educational systems and practices which are driven by core values of equity, evidence, excellence, community, critical thinking, and compassion. Located in the Inland empire, a racially and economically diverse region on Tribal lands, UCR is a land-grant public institution designated as a Hispanic serving, Minority Serving, and Asian American and Native American Pacific Islander-Serving Institution. Under the direction of the School of Education (SOE) Manager of Information Technology and Director of Marketing and Communications, the Information Systems Analyst supports IT services used by the faculty, staff, researchers and instructional programs and supplies technical expertise to meet the challenges of this increasingly dynamic environment. Responsibilities include support of IT services, including service delivery, server and desktop deployment and maintenance, and development of new technical solutions. The Information Systems Analyst remains current with developments in the field, supports established IT procedures and standards, helps implement work flow processes, and ensures consistent delivery of IT services. In addition, this position is responsible for monitoring and upgrading the School of Education website and all associated websites. Displays an excellent understanding of content management systems (CMS) and technology infrastructures using CSS, Firewalls, IDS/IPS, Web-Proxy, and Security Audits. Comfortable troubleshooting websites and constantly improving their design, functionality, and User Experience (UX). This position requires a combination of programming skills (PHP, HTML, CSS, JS, etc.) and aesthetics (understanding element arrangements on the screen, the color and font choices, and so on). Strong candidates will have a strong understanding of industry trends and content management systems. Experience with responsive and adaptive design is strongly preferred. In addition, an understanding of the entire web development process, including design, development and deployment, with some back-end knowledge, is preferred. The ideal candidate will demonstrate a high level of racial literacy given that UCR is an HSI, MSI, and AANAPISI located on Indigenous lands in what we now call the Inland Empire.

This position is eligible for hybrid work.

The full salary range for the Information Systems Analyst is $30.80 - $54.74 per hour. However, the expected pay scale for this position is up to $43.10 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.

Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.

As a university employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Education

Education Requirements

• Bachelor's degree in related area and/or equivalent experience/training. (Required)

Experience Requirements

• 2 - 4 years of related experience. (Required)

Minimum Requirements

Demonstrated understanding of how system management actions affect users and dependent/related functions. Demonstrated testing and test planning skills. Knowledge of business processes and procedures. Knowledge of the design, development and application of technology and systems to meet business needs. Demonstrated experience with database administration. Knowledge relating to the design and development of software. Basic knowledge of secure software development. Demonstrated ability to install software and troubleshoot and repair moderately complex problems with computing devices, peripherals and software. Understanding of system performance monitoring and actions that can be taken to improve or correct performance. Basic knowledge of incident response procedures. Demonstrated ability to follow software specifications. Demonstrated knowledge of computer security tools, best practices and policies. Demonstrated skills applying security controls to computer software and hardware. Knowledge of data management systems, practices and standards. General knowledge of several areas of IT. Self-motivated and works independently and as part of a team. Demonstrates problem-solving skills. Able to learn effectively and meet deadlines. Ability to write technical documentation in a clear and concise manner. Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization. Ability to elicit and communicate technical and non-technical information in a clear and concise manner.

Preferred Qualifications

Experience building user interfaces for websites and/or web applications. Experience designing and developing responsive design websites. Experience developing web solutions in Drupal and PHP implementations in a LAMP environment. Ability to architect enterprise Drupal solutions including data, display, and information architecture. Advanced site-building experience including deep familiarity with Drupal modules such as CTools, Views, and Panels. Experience creating custom Drupal modules. Experience building responsive websites using Drupal CMS, HTML/HTML5, CSS/CSS3, and JavaScript/jQuery. Knowledge of PHP, PHP files and theme functions, and knowledge of the Drupal theme layer. Thorough understanding of the Software Development Lifecycle (e.g. Requirements, Design, Development, Testing) and exposure to Agile or iterative SDLCs. Experience working with PHP, JavaScript, and jQuery. Ability to write JavaScript with and without the use of frameworks such as jQuery Personal and/or professional experience and demonstrated capacity or record of commitment to serving racially diverse communities. Desire to work alongside faculty, students, staff, administrators commitment to UCR and SOE's equity-oriented mission as a land-grant university on Tribal lands designated as a Hispanic serving, Minority Serving, and Asian American and Native American Pacific Islander-Serving Institution. Ability to understand CSS changes to have consistent style across platforms and browsers. Ability to convert comprehensive layout and wireframes into working HTML pages. Experience working in a higher education hybrid environment. Comfortable working with debugging tools like Firebug, Chrome inspector, etc. Extremely fluent with HTML5/XHTML and CSS.

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

• UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
  
• UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
  
• UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
  
• Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
  
• Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
  
• UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
  
  

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview

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