Front Desk Medical Receptionist

3 weeks ago

Boulder, United States American Family Care Full time
Job description

Culture is everything Come and work for an amazing team greeting and registering patients in a busy Urgent Care setting. We are looking for a Full time and Part time staff member to add to both our Boulder clinic teams.

AFC Urgent Care of Boulder is seeking a front desk medical receptionist with excellent customer service skills for a full time position. The ideal candidate will be personable, efficient, and able to address customer concerns/complaints with a positive caring attitude. Must be able to work a 12 hours shift. Open clinic hours are Monday-Friday 8-8 and Saturday-Sunday 8-5. Must be able to multitask as this is a high paced position. Please see job description below and respond to schedule an interview.

  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
  • Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards
  • Register patients, update patient records, and verify insurance accurately and timely
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
  • Balance daily patient charges (cash, check, credit cards) against system reports
  • Complete closing procedures by preparing closing documentation and submitting required reports
  • Prepare, sign, and drop the deposit in the safe on a nightly basis
  • Complete cash control procedures and secure financial assets
  • Maintain complete and accurate documentation.
  • Observe safety and security procedures; promote a safe and pleasant work environment
  • Regular attendance to ensure efficient clinic operations
  • Other duties and responsibilities as assigned


Compensation: $18.00 - $20.00 per hour

PS: It's All About You

American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.

Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.

We are an Equal Opportunity Employer

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