Kids' Dentistry Operations Manager Trainee

1 week ago

San Antonio, United States Pacific Dental Services Full time

Now is the time to join Bandera Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today

The role of the Kids' Dentistry Manager is to be responsible for achieving Kids Dentistry financial performance and revenue growth strategy for their location. The manager needs to be an expert in their local market, leveraging best practices for patient acquisition and retention. The manager provides the leadership and guidance to achieve individual and team success. The manager supports and drives PDS's mission and culture for their location, implementing the Perfect Patient Experience (PPE). Driving Orthodontic financial performance and revenue growth may also be a requirement in locations that have Pediatrics and Orthodontics services designed to operate from the same location/entry.

Responsibilities

  • Facilitate the launch of Pediatric Dental model and programs in assigned office by implementing best operational practices
  • Maintain an office schedule that is productive and organized so that the Pediatric Dentist will have a profitable and smooth-running office
  • Assists Operations Manager drive year over year revenue and profit growth by managing expenses to monthly budget, managing profit and loss, implement and ensure adherence to cash management and accounting protocols, and other financial drivers of the location
  • Performs People Services related functions such as determining and maintaining efficient staffing levels in the location, interviewing and selecting, performance appraisals, talent development, disciplinary actions and salary administration
  • Provide feedback and implement strategies regarding specific tactics that change financial and patient outcomes such that the rest of the organization can benefit
  • Creating an environment that promotes PDS Patient for Life (PFL) and Pediatrics culture and values daily
  • Make certain the first visit as well as subsequent visits thereafter by the Pediatric Dentist will be smooth by checking supplies, forms, schedule and dental assistants are in order
  • Actively engage in creating best practices for Pediatric office management and help implementation and execution of system in place
  • Accountable for procedures and insurance benefits and analyze opportunities in PRISM for Pediatric offices
  • Assist in assessing, investigating, and resolving staff and patient issues by analyzing the facts and circumstances to develop timely, effective, logical yet creative solutions
  • Assist in implementing, coordinating and managing marketing programs to grow the business
  • Assist in developing and implementing precise, realistic, and measurable individual and office goals that are challenging and compatible with Company policy
  • May provide leadership, coaching and mentoring in an effort to identify and implement opportunities for improvement
  • Lead daily huddles and meetings as required
  • Develop, implement, and ensure adherence to criteria with respect to facility cleanliness and maintenance
  • Other duties assigned by Management
Qualifications
  • At least 5 or more years of related work experience
  • Operational management knowledge of medical/dental offices
  • Equivalent to high school diploma or general education degree (GED)
Preferred
  • Bachelor's degree from an accredited college or technical school; or,
  • Equivalent combination of education and experience such as prior coursework or on-the-job training in the fields of dentistry, business, or training
  • Knowledge of WORD, EXCEL, POWERPOINT and QSI software applications
  • Experience leading a team, mentoring and coaching subordinates
Knowledge/Skills/Abilities
  • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
  • Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer, promotes learning; effective assessor of talent; consistent)
  • Customer Service Advocate (flexible and adaptive; empathetic; passionate; ethical)
  • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
  • Financial Acumen (understands profit drivers; continuing care examinations is a major financial driver; utilizes metrics to manage; builds the financial understanding of staff and clinicians; understands local market drivers and competition)
  • Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual's needs; recognizes and celebrates improvement to sustain change)
  • Requires knowledge of Dental Plans, fees, general plan design, administrative guidelines, limitations and exclusions, reporting systems; business correspondence and business reporting techniques; and business principles of profit & loss statements
  • Skills required include use of knowledge of WORD, EXCEL and QSI software applications, and use of standard office equipment
  • Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work
  • Ability to read, analyze, and interpret common financial reports, and legal documents
  • Ability to respond to common inquiries from customers, staff, regulatory agencies, vendors, or other members of the business community
  • Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure; ability to interpret and apply policies and procedures
  • Strong sense of personal responsibility for tasks assigned; ability to work with others & accept direction; flexibility in adapting processes to meet unique needs
  • Ability to lead a team, prioritize their duties, coach, mentor, train, write effective performance evaluations, conduct feedback and handle employee relations issues
  • Organizational ability by demonstrating a systematic approach in carrying out assignments
  • Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature
  • Ability to create presentations and use outstanding presentation skills
Benefits
  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community


Pacific Dental Services is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$23.50-$33.00 / Hourly

  • Operations Manager Trainee

    2 weeks ago

    San Rafael, United States Clear Concepts Management Full time

    Job DescriptionJob DescriptionAt Clear Concepts Management, we're a passionate community of professionals dedicated to driving success and innovation. With a track record of excellence and a commitment to fostering talent, we provide a platform for individuals to grow, learn, and thrive in a dynamic business environment. We're thrilled to announce an...

  • Operations Manager Trainee

    2 weeks ago

    San Rafael, United States Clear Concepts Management Full time

    Job DescriptionJob DescriptionAt Clear Concepts Management, we're a passionate community of professionals dedicated to driving success and innovation. With a track record of excellence and a commitment to fostering talent, we provide a platform for individuals to grow, learn, and thrive in a dynamic business environment. We're thrilled to announce an...

  • Management Trainee

    5 days ago

    San Antonio, United States Precision Inc Full time

    Job DescriptionJob DescriptionWe are seeking an individual who embodies the ideal fusion of professional culture and the adaptability often associated with the service industry. Our vision is to establish a work environment that acknowledges our shared humanity while upholding the highest standards of professionalism, ensuring that all our team members can...

  • Management Trainee

    2 days ago

    San Antonio, United States Precision Inc Full time

    Job DescriptionJob DescriptionWe are seeking an individual who embodies the ideal fusion of professional culture and the adaptability often associated with the service industry. Our vision is to establish a work environment that acknowledges our shared humanity while upholding the highest standards of professionalism, ensuring that all our team members can...

  • abercrombie kids

    2 weeks ago

    San Antonio, United States Abercrombie Kids Stores Full time

    Job DescriptionJob DescriptionCompany DescriptionAbercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees...

  • Management Trainee

    3 weeks ago

    San Antonio, United States Summit Strive Consulting Full time

    Job DescriptionJob DescriptionPosition Overview:We are seeking a highly motivated and enthusiastic individual to join our team as a Management Trainee. This position offers a unique opportunity to gain hands-on experience in fundraising, sales, and event management while learning from industry experts. As a Management Trainee, you will work closely with...

  • Management Trainee

    2 months ago

    San Antonio, United States Summit Strive Consulting Full time

    Job DescriptionJob DescriptionPosition Overview:We are seeking a highly motivated and enthusiastic individual to join our team as a Management Trainee. This position offers a unique opportunity to gain hands-on experience in fundraising, sales, and event management while learning from industry experts. As a Management Trainee, you will work closely with...

  • Management Trainee

    2 weeks ago

    San Antonio, United States Summit Strive Consulting Full time

    Job DescriptionJob DescriptionPosition Overview:We are seeking a highly motivated and enthusiastic individual to join our team as a Management Trainee. This position offers a unique opportunity to gain hands-on experience in fundraising, sales, and event management while learning from industry experts. As a Management Trainee, you will work closely with...

  • Operations Manager

    7 days ago

    San Diego, United States ABS Kids Full time

    ABS Kids is looking for an Operations Manager to support the ABA Therapy space for home-based Behavior Technicians (BT) within the San Diego, CA area. This position will be Hybrid. Our Applied Behavior Analysis (ABA) services support intensive therapy for children with Autism Spectrum Disorder (ASD) overseen by professional Behavior Analysts in both...

  • Registered Dental Assistant

    3 weeks ago

    San Diego, United States Coastal Kids Dentistry & Orthodontics-San Diego Full time

    Job DescriptionJob DescriptionPediatric Dental Office - Maternity Leave CoverageHello, one of our dear assistants will be on maternity leave and we're looking for all Mondays in the month of July for coverage. Office hours are 8:45am- 5pm. We would prefer a temp assistant with pediatric experience. Coastal Kids Dentistry & OrthodonticsSan Diego...

  • Registered Dental Assistant

    3 weeks ago

    San Diego, United States Coastal Kids Dentistry & Orthodontics-San Diego Full time

    Job DescriptionJob DescriptionPediatric Dental Office - Maternity Leave CoverageHello, one of our dear assistants will be on maternity leave and we're looking for all Mondays in the month of July for coverage. Office hours are 8:45am- 5pm. We would prefer a temp assistant with pediatric experience. Coastal Kids Dentistry & OrthodonticsSan Diego...

  • Associate Pediatric Dentist

    2 months ago

    San Antonio, United States Kids World Pediatric Dentistry Full time

    Job DescriptionJob DescriptionSalary: We are seeking for a Full-Time Pediatric Dentist Associate to work in a fast paced, well established 10 year dental practice.  It has been a blessing to grow with the needs of this community and watch so many babies become like family.  We're looking for someone to help us treat the growing demand.  Our Associate...

  • Associate Pediatric Dentist

    4 weeks ago

    San Antonio, United States Kids World Pediatric Dentistry Full time

    Job DescriptionJob DescriptionSalary: We are seeking for a Full-Time Pediatric Dentist Associate to work in a fast paced, well established 10 year dental practice.  It has been a blessing to grow with the needs of this community and watch so many babies become like family.  We're looking for someone to help us treat the growing demand.  Our Associate...

  • Associate Pediatric Dentist

    3 weeks ago

    San Antonio, United States Kids World Pediatric Dentistry Full time

    Job DescriptionJob DescriptionSalary: We are seeking for a Full-Time Pediatric Dentist Associate to work in a fast paced, well established 10 year dental practice.  It has been a blessing to grow with the needs of this community and watch so many babies become like family.  We're looking for someone to help us treat the growing demand.  Our Associate...

  • Registered Dental Assistant

    3 weeks ago

    San Diego, United States Coastal Kids Dentistry & Orthodontics-San Diego Full time

    Job DescriptionJob DescriptionPediatric Dental Office - Maternity Leave CoverageHello, one of our dear assistants will be on maternity leave and we're looking for all Mondays in the month of July for coverage. Office hours are 8:45am- 5pm. We would prefer a temp assistant with pediatric experience. Coastal Kids Dentistry & OrthodonticsSan Diego...

  • Associate Pediatric Dentist

    2 weeks ago

    San Antonio, United States Kids World Pediatric Dentistry Full time

    Job DescriptionJob DescriptionSalary: We are seeking a Full-Time Pediatric Dentist Associate to work in a fast-paced, well established, and reputable ten-year pediatric dental practice.  It has been a blessing to grow with the needs of this community and watch so many babies become like family.  We're looking for someone to help us treat the growing...

  • Associate Pediatric Dentist

    3 weeks ago

    San Antonio, United States Kids World Pediatric Dentistry Full time

    Job DescriptionJob DescriptionSalary: We are seeking a Full-Time Pediatric Dentist Associate to work in a fast-paced, well established, and reputable ten-year pediatric dental practice.  It has been a blessing to grow with the needs of this community and watch so many babies become like family.  We're looking for someone to help us treat the growing...

  • Plasma Center Operations Manager Trainee

    5 days ago

    San Antonio, Texas, United States Grifols Canada Therapeutics Inc Full time

    ** Plasma Center Operations Manager Trainee** Location: TX-San Antonio, US Contract Type: Regular Full-Time Area: Operations Management Req Id: **JOB TITLE:** **Plasma Center Operations Manager Trainee** (aka "Center Leadership Trainee - Operations") **Grifols** is a global healthcare company with a 75-year legacy of improving peoples health and...

  • Operations Manager Trainee

    1 week ago

    San Antonio, United States Avis Budget Group Full time

    Here at Avis Budget Group we're more than just rentals-although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We're shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to...

  • Operations Manager Trainee

    3 weeks ago

    San Antonio, United States Avis Budget Group Full time

    Here at Avis Budget Group we're more than just rentals-although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We're shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to...