AI/ML Solutions Infrastructure Engineer

5 days ago

Durham, United States Cisco Full time

Application window is expected to close on 01/06/2025.

Cisco Marketing is a global organization tasked with building a storied brand, educating a rapidly changing marketplace and developing the pipeline vital to drive a growth-oriented F100 revenue organization. With Cisco’s scale comes a need for structure, with our growth comes the need to change, and with the exciting market opportunities we are tackling comes the chance to innovate. The Marketing Strategy team sits at the heart of our global marketing organization helping to ensure our functions are equipped with the capabilities they need to meet these challenges head on and are prepared to capitalize on tomorrow’s opportunities.

What You’ll Do

The Innovation Engineer will be a part of Marketing Strategy’s Marketing Innovation Lab, a systems design and engineering team passionate about building tomorrow’s capabilities for the marketing organization. As an Innovation Engineer you will focus on driving the technical development and deployment of key AI solutions and systems that move a complex global marketing organization forward. You will work closely with peer technical engineers, our innovation strategists and product managers, and your core business stakeholders to support the iterative discover, design, build and deploy process for solution development.

In this role you will be writing code - lots of it, and we will rely on your developer skillset to support:

  • Solution Development: Build robust software systems to integrate, deploy, and maintain AI applications and ML models in production environments. From one-off applications to repeatable and sophisticated platform models, we will be building it all.

  • Deployment Strategy: Collaborate with engineering team members to design and implement deployment strategies for these applications into cloud environments, ensuring scalability, reliability, and efficiency.

  • Documentation and Practices: Support establishing an effective process for AI and software development operations, and maintain clear documentation of apps, models, data pipelines, and security procedures.

Who You Are

We are looking for true developer athletes - engineers with deep programming skillsets, a passion for AI development and developer philosophies rooted in the tenants of scalability, efficiency and flexibility.

Minimum Qualifications:

  • Bachelor’s degree in a STEM field with 7+ years of experience as a developer or a Master’s with 4+ years of experience

  • 3+ years experience working with core cloud platforms (e.g. AWS, Google, OpenShift, Azure) to develop, test and deploy applications and/or models.

  • Experience in CI/CD and testing, with experience building container-based stand-alone applications using tools like GitHub, Jenkins, Docker and Kubernetes

  • Experience working with common AI-related models, frameworks and toolsets like LLMs, Vector Databases, NLP, prompt engineering and agentic architectures.

  • Experience with Python and SQL.

Preferred Qualifications:

  • Experience applying critical software engineering principles like modularity, abstraction, encapsulation, separation of concern, and test-driven development.

  • Good communication skills with the ability to work independently on complex problems and bring your work back to your team and larger projects for collaborative discussions, decision making and co-development of larger projects.

  • You have proven experience building AI applications for enterprise needs, and can elaborate on the requirements for developing secure and responsible systems for the enterprise

  • You have experience developing for marketing or other go-to-market functions and understand the data and needs of these unique customers

  • You have worked with tools like Mesop and Streamlit for lightweight application development

  • You are familiar with front-end development toolkits like JavaScript, HTML, CSS, etc. and have experience with frameworks like Angular and React.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us

#WeAreCisco

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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