Patient Scheduler
2 weeks ago
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes.
Job Summary
The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information.
Our ideal teammate is:
- Dependable -- more reliable than spontaneous
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- High stress tolerance -- thrives in a high-pressure environment
- Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.
- Provide the first available appointment by matching patient preferences with specific scheduling guidelines.
- Collect and coordinate accurate basic registration, demographic, and insurance information.
- Process multi-channel messages related to patient and physician requests.
- Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.
- Work as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.
- High School degree or equivalent
- Minimum of 1 year of prior medical scheduling experience a plus
- Immediately accrue PTO as you work (Full Time)
- 6 Observed Holidays
- Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
- 401(k) Retirement plan
- Employee Assistance Program
- Rezolut University, a career pathways program to help further your career
- Full Time
- No weekends
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