Patient Scheduler

2 weeks ago


Syracuse, United States Rezolut Full time
CNY Imaging, a Rezolut Partner, is looking for a Patient Scheduler to join our team

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes.

Job Summary

The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information.

Our ideal teammate is:
  • Dependable -- more reliable than spontaneous
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • High stress tolerance -- thrives in a high-pressure environment
Essential Functions of a Patient Scheduler
  • Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.
  • Provide the first available appointment by matching patient preferences with specific scheduling guidelines.
  • Collect and coordinate accurate basic registration, demographic, and insurance information.
  • Process multi-channel messages related to patient and physician requests.
  • Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.
  • Work as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.
Education and Experience
  • High School degree or equivalent
  • Minimum of 1 year of prior medical scheduling experience a plus
What We Offer
  • Immediately accrue PTO as you work (Full Time)
  • 6 Observed Holidays
  • Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
  • 401(k) Retirement plan
  • Employee Assistance Program
  • Rezolut University, a career pathways program to help further your career
Position Type/Expected Hours of Work
  • Full Time
  • No weekends


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