RN Care Coordinator Hematology Oncology Clinic

Schedule: M-F 0800-1630 No weekends or holidays

At Children’s, the region’s only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team—and join us in providing brighter, healthier tomorrows for the children we serve. Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview

The Hemoglobinopathy Care Coordinator serves patients with hemoglobinopathies at Children's Hospital & Medical Center . The Care Coordinator acts in an expanded health care role to collaborate with the DHHS, Hematology specialists, members of community health care teams, and patients/families to ensure the delivery of quality, cost-effective health care services. The Care Coordinator assesses, plans, implements, coordinates, monitors and evaluates all options and services with the goal of optimizing the patient's health status. The Care Coordinator integrates evidence-based clinical guidelines, preventive guidelines, and protocols in the development of individualized care plans that are patient-centered, promoting quality and efficiency in the delivery of health care. Communicates effectively amongst diverse patient populations and providers. In partnership with the primary care or specialty clinic team, the Care Coordinator leads care coordination within the team through process improvement, workflow redesign, providing assistance with training, and delegating to other members of the team.

Essential Functions

• Conduct outreach for newborns with clinically significant hemoglobinopathy screen results referred by the Nebraska Newborn Screening Program (NNSP). Outreach to be performed will include, but not limited to: • Contact the newborn’s primary care provider by phone to offer consultation and set up a priority appointment during a reserved clinic time. • Discuss offer to contact patient’s family directly, and when in agreement with the patient’s primary care provider contact the patient’s family, explaining the significance of the screening result, and schedule the pediatric hemoglobinopathy clinic appointment on a priority basis. • Determine any barriers for the family in being able to follow through and offer resources as appropriate e.g. Social Worker to assist in applying for benefits, insurance, transportation.

• Conduct outreach for patients with screen results indicative of a hemoglobinopathy trait, or unknown variant for whom NNSP follow-up has not been completed by forty-five (45) days from initial notification. The NNSP will refer these patients to the RN Care Coordinator. The nurse coordinator will:. • Reach out to the infant’s parent or legal guardian via phone to explain the significance of the hemoglobinopathy finding, encourage follow-up confirmatory testing, and answer questions regarding the genetic inheritance of the hemoglobinopathy. • Ensure transmission of physician, PA or APRN orders for confirmatory testing as needed.

• In collaboration with representatives of the NNSP and community partners, develop plans to extend, enhance or create resources in the Omaha metro area designed to reduce missed appointments, increase prophylactic treatment regimen compliance, improve annual cranial doppler monitoring, improve transition resources for older children/adolescents, with the ultimate goal of reducing morbidity and mortality of affected patients. Fosters a team approach and includes patient/family as active members of the team. Plans will initially target working with partner agencies and organizations in geographic areas identified by the Nebraska Newborn Screening Program with the highest density of screened-positive births by residence. Plans may include but are not limited to: • Development of medication management and monitoring protocols for school nurses where students with clinically significant hemoglobinopathies attend • Training for school nurses • Development and distribution of consent forms for school nurses to reach out to the pediatric hematology clinic as needed on behalf of the affected students. • Extending access to cranial dopplers at Federally Qualified Health Centers (FQHC’s) or other clinics. • Development of resource manuals for social workers at the children’s pediatric hematology clinic and other sites. • Development of access to alternative transportation services in collaboration with other community partners; • Development of agreements with FQHC’s or other clinics for the RN coordinator to see patients at their clinics.

• Maintains comprehensive medical record documentation on the appropriate information systems and databases using required documentation and billing guidelines. Deliverables to include: • Document and report to the NNSP Hemoglobinopathy Follow-up Coordinator, all communications and appointments for patients referred to the clinic by the NNSP within twenty-four (24) hours of each, and submit documentation of the diagnosis, treatment plan, and dates of those, once completed or initiated • Provide an annual report in January to the NNSP Program Manager of outcome data for all referred patients on metrics determined in agreement with the NNSP. Metrics may include such data as number of hospitalizations per patient, number of ER visits per patient, number completing annual cranial dopplers, number completing annual pediatric hemoglobinopathy clinic visit or other outcome metrics consistent with management guidelines for hemoglobinopathies. Proactively reach out to patients most in need of care by utilizing EHR reporting tools. • Provide a quarterly written report (October, January, April and July) to the NNSP Program Manager and collaborative partners summarizing results of meetings, conference calls and actions taken to develop the plan, and describe any plans developed as a result of these efforts

• Works with clinic and leadership to continuously evaluate process, identify problems, and propose/develop process improvement strategies to enhance care management

• Regular attendance at work is an essential function of the job.

• Perform physical requirements as described in the Physical Requirements section

Education Qualifications

• Bachelor's Degree from an accredited college or university in Nursing Required

Experience Qualifications

• Experience with pediatric patients Preferred and

• Minimum 3 years in nursing required, preferably in a pediatric Required

Skills and Abilities

• Demonstrated written and verbal communication skills.

• Ability to apply the nursing process to acute patient care to achieve outcomes.

• Current knowledge of the healthcare environment, including community resources and financial systems.

• Working knowledge of basic computer programs such as word, excel. Knowledge of smart phone use.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure license/RN Compact license Required and

• BCLS - Basic Life Support through the American Heart Association Required and

• ACM - Certified Case Management Current and valid Case Management certification Preferred

Children’s is the very best for kids and the very best for your career At Children’s, we put YOU first so together, we can improve the life of every child

IND123

Requisition ID : 21794