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Network Technician

2 months ago

Secaucus, United States LanceSoft Full time

Pay range - $26.00 - $28.00 Hourly

Job Description

  • The patching cabling between network equipment and customer's network
  • The installation of power cables from equipment to power supply in rack/cabinet/closet
  • The installation, troubleshooting, and de-installing network equipment
  • Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches, etc.)
  • Install, troubleshoot, and de-install Network General remote Sniffers
  • Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels
  • Act as interface between customer's associates and management
  • Provide hardware break-fix services for network infrastructure
  • Perform onsite call-through, data, voice, website, and security testing
  • Perform back-up testing to ensure all systems are connected to the customer's network as directed
  • Support carrier testing of circuits
  • Assist with facilities efforts
  • Power and uninterruptable power supply (UPS) restoral
  • Water problems
  • Emergency cooling restoration
  • Fire suppression exercises, restoration, and post fire events
  • Support inventory management activities
  • Receiving inventory
  • Tagging of assets
  • Tracking spares (crash kits)
  • Ordering inventory
  • Updating inventory records
  • Prepare and return damaged equipment
  • Act as an interface, as needed, between associates at the applicable location and centralized project/operations/MAC management
Requirements:
  • Must be proficient in utilizing technical tools such as Sniffers, BERT testers, cable testers, and fiber testers
  • Requires experience in working in communications closets
  • Must be able to perform rack and stack activities
  • Must be able to safely lift heavy objects
  • Must understand cable patching processes and procedures
  • Must be familiar with 66 Block and 110 Block cross connect procedures
  • Must have a basic knowledge of data communications networking
  • Must be able to assist in troubleshooting issues
  • Must understand network terminology
  • Must be familiar with IP phone
  • Must be able to program Cisco phones
  • Must be able to install Avaya phones
  • Must be able to troubleshoot Avaya and Cisco phones
  • Requires good interpersonal communications skills
  • Must be able to explain technical issues in a way the customer will understand an issue
  • Must be able to interpret a customer's issue in a way that will allow technician to facilitate a resolution
Requirements:
  • 3-5 years of experience in data communications
  • Previous Data center experience
  • Racking and stacking of network devices
  • Cable patching
  • Physical layer troubleshooting
  • Equipment disposal activities
  • Pre-made Fiber install and testing
  • Experience with fluke testers
  • Familiar with 66 Block and 110 Block cross connect procedures
  • Proficient in utilizing technical tools such as Sniffers, BERT testers, cable testers, and fiber testers