Ancillary Application Analyst II

6 days ago

Norfolk, United States Faith Regional Full time
Work Status Details: Full Time | 80.00 Hours Every Two Weeks
Exempt from Overtime: Exempt
Shift Details: Day hours with some after hour call responsibility
Department: Information Technology | Reports To: Manager-IT Clinical Informatics

This position is eligible for full time remote work in the start of Nebraska.

The mission of Faith Regional Health Services is to serve Christ by providing all people with exemplary medical services in an environment of love and care.

Summary:

Job Summary: In cooperation with the Manager of Clinical Informatics, this role will assist in the coordination of project and support resources, responsible for communication between teams within the IT Department and business owners. Works independently and within team structures across the organization. Uses analytical skills and expertise to investigate, resolve and/or escalate support issues. Participates in workflow design and system build to gain in depth knowledge of why workflows have been designed as they have. Responsibilities include, but are not limited to, support of openlink, laboratory information system, and radiology information systems. The support of these systems may include monitoring of systems, building, troubleshooting issues in applications, testing new releases/upgrade, and support of end users.

The listing of job duties contained in this job description is not all inclusive. Duties may be added or subtracted at any time due to the needs of the organization.

Responsibilities:

Essential Job Duties and Responsibilities:

1. Maintains a positive effective relationship between IS team and clinical departments by acting as a liaison when needed.

2. Works with staff to recommend and implement workflow and technical solutions that address operational, procedural and systems related issues across the facility's applications.

3. Responsible for the implementation, maintenance, and ongoing improvement of clinical applications to elicit optimum results.

4. Works independently on build projects with vendor support.

5. Independently resolves or escalates issues appropriately.

6. Participates in testing and implementation of system upgrades in cooperation with technical staff, the applicable departments and software vendor.

7. Attends all required safety training programs and can describe his or her responsibilities related to general safety, department/service safety, and specific job-related hazards.

8. Must be able to sit and/or perform computer-oriented tasks for a protracted amount of time.

9. Able to research and apply basic understanding of application setup and support of clinical information systems.

10. LIS specific tasks include -

    • Build and maintain instrument interfaces
    • Build and maintain system interfaces, e.g., reference lab, state department of health, middleware
    • Build new tests
    • Build and maintain OL monitors, collection managers Coordinates with FRHS IT staff on projects


Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other information:

Job Requirements:

The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.

EDUCATION:

Associate Degree preferred.

Bachelor's Degree required.

EDUCATION FIELD OF STUDY:

Healthcare or Computer Science related field required.

CERTIFICATES, LICENSES, REGISTRATIONS:

Current, valid driver's license issued in the state of legal residence required.

Operate FRHS owned vehicles required.

Previous Experience Requirements:

EXPERIENCE:

Previous experience with HL7, LIS and/or RIS required.

Previous experience supporting clinical applications preferred.

Previous experience working with a lab system preferred.

Skills/Knowledge Requirements:

SKILLS:

Language Skills - Ability to read, write, speak, and understand the English language required.

Analytical Skills required.

KNOWLEDGE:

Knowledge of clinical systems and how clinicians interact with software required.

Other Certifications/Requirements:

Your own personal smart phone (Faith Regional mobile apps as well as consent to receive messages by SMS/MMS on personal phone may be necessary to perform the functions of this position) required.

Faith Regional Health Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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