TRICARE Beneficiary Service Representative
2 weeks ago
Description
Are you looking for your next “great mission” professionally? Do you feel like you have more to give, want to learn new skills and be part of a team with a rewarding mission supporting our Active-Duty Military and their families? Leidos has the perfect job for you in Kunsan, South Korea
The BEST and BRIGHTEST come to Leidos, where we take pride in making a difference for every person we support Leidos offers great benefits: competitive paid time off (PTO) packages, 10 paid federal holidays, 401K retirement plan, college tuition and technical certification assistance, on the job training support, paid parental leave, paid disability leave AND an incredible internal/external referral bonus program that rewards you for knowing and sharing great talent with us
As part of the Leidos team as a TRICARE BSR, you will provide Beneficiary education and enrollment support services for the TRICARE Overseas Program (TOP) under the Defense Health Agency (DHA). You will also provide specific services to all TRICARE eligible beneficiaries including customer support and assistance, beneficiary education, and enrollment support designed to assist DHA in operating an integrated healthcare delivery system for all eligible beneficiaries overseas. Under minimal supervision, you will serve as a TRICARE liaison for TRICARE Overseas Prime (TOP) Beneficiary population. This great job opportunity makes a difference for so many of our valued military families
WHAT YOU WILL BE DOING
Verify benefits eligibility and process enrollments, disenrollments, portability transfers, and more using the Defense Online Enrollment System (DOES), Customer Relationship Manager (CRM) systems, etc.
Register TRICARE beneficiaries in MHS Genesis System
Perform individual and/or batch Primary Care Manager (PCM) changes, following the Military Treatment Facility (MTF) guidelines
Provide education on TRICARE resources and benefits, enrollment/disenrollment information, and customer service to beneficiaries on the phone and in person
Collect, process, retrieve, and disseminate transfer information to support the TRICARE active-duty and active-duty family member portability/disenrollment process
Conduct briefings for In Processing, Out Processing, Maternity, pre-separation/retirement, and others
Provide basic claims support such as providing information on the status of claims
Collect and record Other Health Information (OHI) information into applicable systems
Determine the appropriate assistance levels and when forward a call or refer as needed to address the beneficiary’s question
Collect and report information on daily activities performed
Assess the appropriate assistance level needed and refer or escalate as needed to address the issue at hand
Complete on a timely basis and comply with and all required HIPAA, Leidos, and other training and refresher courses
Maintain confidentiality and proper handling of Protected Health Information (PHI)
Provide remote support to Leidos BSRs at other sites
Adhere to a business casual dress code
Provide shadow support to new BSRs as needed
Other duties as assigned
REQUIRED
High school diploma or GED
Must be a US Citizen
Be eligible for and maintain ADP IT III clearance/Non-Sensitive Position, Tier 1
Be eligible to obtain required Invited Contractor 700-19 SOFA designation for employment in Korea
Three years’ cumulative experience in the following areas:
Experience in U.S. military healthcare delivery system or civilian managed care medical/administrative environment
Experience in a medical or clinical environment
Experience with MHS Genesis or civilian healthcare computer system and in processing medical claims
Experience in a customer service environment
DESIRED
SOFA/Command Sponsored as a dependent of an Active-Duty Service Member, DoD employee or US Contractor supporting the DoD
Be fluent in English
Proficient in written and oral communications
Possess effective presentation skills
Computer literate with Internet research experience
Proficient with Microsoft Office 2010 or later applications—Word, Excel, PowerPoint, and Outlook
Ability to respond tactfully with people on the phone and in person
Ability to work independently and under limited supervision
Excellent organizational skills and time management skills
Detail oriented
Ability to multitask
Knowledge of TRICARE Overseas programs, Defense Enrollment Eligibility Reporting System (DEERS), DOES, and MHS Genesis.
IMPORTANT: Candidates who do not hold Military SOFA/Command sponsorship, must be able to provide required documentation in order to obtain an Invited Contractor 700-19 SOFA designation for employment in South Korea. Candidates will not be eligible for sponsorship until their first day of employment.
Candidates are solely responsible for all relocation-related expenses incurred at their own risk and the TRICARE Overseas Program does not reimburse any incurred housing, cost of living, or expenses while in residing in South Korea to include relocating back to the US.
Apply today to learn more about how you can support this worthwhile mission.
Original Posting Date:2024-05-07While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:Pay Range $28,600.00 - $51,700.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
-
Inside Sales Representative
1 month ago
Feasterville-Trevose, United States ESCO Lifesciences Group Full timeINSIDE SALES REPRESENTATIVE - Pharmaceutical EquipmentTrevose, PA 19053.Full-time. Monday - Friday.Employer Paid Medical Insurance.We are looking for an Inside Sales Representative, whose mission is to ensure that our customers have a superior experience with ESCO Technologies Pharmaceutical Equipment. The inside sales representative provides support to...
-
DMO Representative
1 month ago
Feasterville-Trevose, United States Ncb Management Services Inc Full timeJob DescriptionJob DescriptionNCB Job DescriptionJob TitleDMO RepresentativeReports ToCollections SupervisorWeekly HoursMon – Fri; 8am – 5pm (nights/weekends as needed)DepartmentOperationsPrepared ByHR AdministrationDate 09/2023Position Overview: As a Debt Management Company Representative at NCB Management Services, Inc., you will be responsible for...
-
Sales Representative
3 days ago
Feasterville-Trevose, United States Veolia WTS Full timeJob DescriptionJob DescriptionCompany DescriptionVeolia offers the most complete range of environmental solutions to meet the challenges of cities, governments, campuses, businesses and industries. Our network of talent and hands-on know-how is unique and unrivaled. We help our customers address their environmental and sustainability challenges in energy,...
-
Sales Representative
3 days ago
Feasterville-Trevose, United States Veolia WTS Full time**Company Description** Veolia offers the most complete range of environmental solutions to meet the challenges of cities, governments, campuses, businesses and industries. Our network of talent and hands-on know-how is unique and unrivaled. We help our customers address their environmental and sustainability challenges in energy, water and waste. That...
-
Cashier / Customer Service
2 weeks ago
Feasterville-Trevose, United States Station Management Consultants Inc Full timeJob DescriptionJob DescriptionWe are seeking a Cashier/Customer Service Representative to become an integral part of our team! You will be responsible for selling fuel and store merchandise in a retail setting to drive company sales. SMC Inc. operates 12 highly successful Sunoco gas/convenience stores in the Philadelphia area. We are hiring for all shifts at...
-
Cashier / Customer Service
2 weeks ago
Feasterville-Trevose, United States Station Management Consultants Inc Full timeJob DescriptionJob DescriptionWe are seeking a Cashier/Customer Service Representative to become an integral part of our team! You will be responsible for selling fuel and store merchandise in a retail setting to drive company sales. SMC Inc. operates 12 highly successful Sunoco gas/convenience stores in the Philadelphia area. We are hiring for all shifts at...
-
Verizon Wireless Sales Representative
3 days ago
Feasterville-Trevose, United States MAS Corporation - a Wireless Zone Retailer Full timeJob DescriptionJob DescriptionAre you looking for a rewarding sales opportunity? Like to be rewarded for your efforts? Interested in uncapped earning potential? Are you energetic & want to be an expert in the Wireless industry? Wireless Zone, a Verizon Wireless Retailer has it all. We are offering retail sales professionals an exciting opportunity to become...
-
Customer Service Manager
4 days ago
Feasterville-Trevose, United States Eldion Pajollari - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...
-
Insurance and Financial Services Position
4 days ago
Feasterville-Trevose, United States Eldion Pajollari - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance and Financial Services Position - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...
-
Billing Specalist
4 days ago
Trevose, United States US Oncology, Inc. Full timeOverview Alliance Cancer Specialists, the largest community-based oncology practice in Southeastern PA, is growing our Operations team! We are seeking a full-time Billing Specialist. The perfect candidate will be a compassionate, detail-oriented individual excited join our hardworking team here at Alliance. This position will be on-site at the Trevose...
-
Validation Engineer
2 months ago
Feasterville-Trevose, United States ESCO Lifesciences Group Full timeValidation Engineer -Laboratory/Pharma Equipment - Trevose, PA 19053.Use your technical skills and travel the USA! Employer Paid Medical Insurance!From $70,000/ year - Full-time, Monday to Friday.Driver’s License Required.85% Travel Required.We are searching for an Installation Engineer to join the ESCO team to contribute to the success of Esco through the...
-
Installation Engineer
1 month ago
Feasterville-Trevose, United States ESCO Lifesciences Group Full timeINSTALLATION ENGINEER-Laboratory/Pharma Equipment.Use your mechanical and technical skills while you travel the USA and Canada!Trevose, PA 19053.From $70,000/ year - Full-time, Monday to Friday.Driver’s License Required.85% Travel Required- will consider out-of-state candidates. Esco does not offer Visa sponsorship.Employer Paid Medical Insurance!We are...
-
Validation Engineer
1 month ago
Feasterville-Trevose, United States ESCO Lifesciences Group Full timeValidation Engineer -Laboratory/Pharma Equipment - Trevose, PA 19053.Use your technical skills and travel the USA! Employer Paid Medical Insurance!From $70,000/ year - Full-time, Monday to Friday.Driver’s License Required.85% Travel Required.We are searching for an Installation Engineer to join the ESCO team to contribute to the success of Esco through the...
-
Electrical Controls
1 month ago
Feasterville-Trevose, United States ESCO Lifesciences Group Full timeElectrical Controls & Instrumentation Engineer (Pharma Equipment)Are you a CONTROLS Person? We are searching for an experienced Electrical Controls & Instrumentation Engineer to join the ESCO Technologies team. ESCO Technologies offers a great team environment and employer paid medical insurance! This individual is responsible for contributing to...
-
Behavioral Health Technician
4 days ago
Feasterville Trevose, United States The Progressions Companies Inc. Full timeMalvern Community Health Services (MCHS) is currently seeking part time Behavioral Health Technicians (BHT). This position is a part time position and offers applicants a unique and flexible schedule. Position Summary: The Behavioral Health Tech (BHT) provides specialized behavioral services directed by a detailed treatment plan and under the direction of a...
-
Full Time Behavioral Consultant
5 days ago
Feasterville Trevose, United States The Progressions Companies Inc. Full timeMalvern Community Health Services (MCHS) seeks to support children and adults and their families (fathers and mothers), role models of both genders, caregivers, friends and members of their spiritual community of choice, to have access to individualized, strength-based, trauma informed quality behavioral health supports and services that foster choices so...
-
Outpatient Therapist
5 days ago
Feasterville-Trevose, United States Progressions Full timeJob DetailsLevel Experienced Job Location Trevose - Feasterville Trevose, PA Position Type Full-Time/Part-Time Education Level Graduate Degree Salary Range $20.00 - $37.00 Hourly Travel Percentage Negligible Job Shift Varied Job Category Health Care DescriptionMalvern Community Health Services ( MCHS)- seeks to support children and adults and their families,...
-
Delivery Driver
3 days ago
Feasterville-Trevose, United States Altruix Full timeJob DescriptionJob DescriptionJob SummaryIt's not just a job. It's a mission. Altruix is a high-touch pharmacy dedicated to behavioral health and intellectual & developmental disability populations. The company's pharmacy expertise, optional Medherent technology, and special packaging promote medication adherence. Altruix provides value-added...
-
Senior Software Engineer
5 days ago
Feasterville-Trevose, United States IntePros Full timeCompensation Range: 120-125k IntePros is a certified woman-owned results-oriented recruiting solutions and staffing company. We are the representative of choice for top professionals because we understand what motivates great people. We take an active role in your career and our concerns are long-term. We have an extensive support system and make the...
-
Care Coordinator
4 days ago
Feasterville-Trevose, United States Progressions Full timeJob DetailsLevelExperiencedJob LocationTrevose - Feasterville Trevose, PAPosition TypeFull TimeEducation Level2 Year DegreeSalary Range$17.00 - $18.00 HourlyTravel PercentageUp to 25%Job ShiftDayJob CategoryHealth CareDescriptionPosition Summary:As the Care Coordinator at Malvern Community Health Services, Inc. ("MalvernCHS"), you will report to the Director...