Sky House Host

1 month ago

Spokane, United States Schweitzer Mountain Resort Full time

Please note, this position is located at Schweitzer Mountain Resort in Sandpoint, ID

Seasonal (Seasonal)

Thanks for your interest in Schweitzer We're a community of passionate ski industry pros who work hard and play even harder at Schweitzer. Our team is consistently recognized as some of the friendliest in the biz, and we've worked diligently to craft a culture of inclusivity, respect, and fun With our master plan as our guide to the future, we're collectively channeling to grow thoughtfully, charting a course of enhancing mountain accessibility and village vibrancy. We look forward to learning more about you and how you can be a part of the Schweitzer difference

PERKS & BENEFITS:

  • Free Ikon Pass for all eligible employees
  • Additional free skiing + riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents
  • Discounted skiing + riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
  • Employee housing available in Sandpoint area
  • Onsite employee childcare available (limited space)
  • Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax and recharge
  • Generous discounts on outdoor gear, apparel, food, lodging, etc.
  • Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for all eligible employees
  • 401k plan with generous employer match
  • Paid parental leave of up to 6 weeks for eligible employees
  • Discounts available for equipment rentals (based on availability), retail, food, lodging, and more
  • Pro-deal pricing on equipment from top outdoor brands
  • Bereavement pay
  • Employee transportation available
  • Discounted tuition with partner online university for all Alterra Mountain Company employees to further education

SCHWEITZER SKY HOUSE HOST
JOB DESCRIPTION

JOB TITLE/DEPARTMENT: Host / Sky House

POSITION TYPE: Seasonal - Part Time and Full Time Positions

WAGE RANGE: $14 hourly plus tips

SUPERVISORY: NO SUPERVISED BY: Sky House FOH Manager

POSITION SUMMARY: WORK ON TOP OF THE MOUNTAIN To provide the highest quality of service to guests in accordance with company policies and objectives, to strive toward guest satisfaction, positive employee relations, and profitability by performing the following duties. The host is the first and last contact the guest has with our lodge; therefore, how you represent the Sky House goes a long was in determining whether the guest will become a regular. Host/busser's are required to possess professionalism, a friendly and welcoming demeanor, and an efficient manner.

ESSENTIAL FUNCTIONS: Professionally and calmly maintain steady, even flow of seating. Responsible to greet all guests and respond appropriately to requests and special needs. Give guests approximate wait they may experience and offer them a beverage. Seat guests with consideration guest preference, servers' workload, and seating capacity. Hand out menus to guest and bring booster seats or highchair for young guests. Quickly inform servers of where guests have been seated and relay any special requests. Thank guests for dining upon leaving and invite them to return. Perform other tasks to assist in the smooth operation of the restaurant to assure guest satisfaction. Will clean and reset tables. Help servers with side work. Serve guests water and refill soda. Must be available weekends. The typical shift is 11am-4pm.

PHYSICAL DEMANDS: Combined standing and walking position for up to 8 hours per shift. Will get breaks as available. Required to lift up to 50lbs occasionally. Will bend, squat, kneel, climb, twist, and reach above shoulder level on a frequent basis; will use hands for grasping and fine manipulation. Worksite is inside and outside. All sensory skills needed.

OTHER RESPONSIBILITIES: Must have extensive knowledge of Schweitzer Mountain Resort facilities and activities. Responsibilities are listed as guidelines and are not limited to these items.

JOB SPECIFICATIONS:

SKILLS: Exceptional customer service skills

EDUCATION: English reading, writing and communication, basic math

EXPERIENCE: 4-6 months of job-specific work experience preferred

LICENSE NEEDED: None

MACHINES/TOOLS OPERATED: Coffee grinder, coffee brewer, elevator, hot chocolate machine, vacuum.

JUDGMENT/MENTAL COMPLEXITY: Moderate to high

BENEFITS: Group 3: see Employee Handbook

REVIEW SCHEDULE: This position and the person filling it will be evaluated once a season.

While this job description is intended to be an accurate reflection of the job requirements, Schweitzer reserves the right to modify, add, remove, or assign other duties as necessary.

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