See more Collapse

Associate Client Support Consultant

1 month ago


Alpharetta, United States ADP Full time

ADP is hiring anAssociate Client Support Consultant.  

 

  • Are you ready to join a company offering career advancement opportunities throughout your career journey? 
  • Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? 
  • Are you looking for an inclusive environment with a culture of collaboration and belonging? 

 

If so, this may be an opportunity for you. Read on and decide for yourself.  

 

In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP’s service reputation and client satisfaction in your hands.  

 

The nature of what you do every day will not change – your #1 goal is to help clients who have between 1- 49 employees.  Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success  

 

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. 

 

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos 

 

Ready to #MakeYourMark?  Apply now  

 

To learn more about Client Services at ADP,watch here: https://adp.careers/Client_Services_Videos  

 

WHAT YOU'LL DO: Responsibilities  

 

What you can expect on a typical day:  

 

  • Client Support.You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. 

 

  • You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. 

 

  • You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year. 

 

TO SUCCEED IN THIS ROLE:Required Qualifications   

 

  • At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
  • You can work overtime hours during peak seasons. 

 

 A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:  

 

  • Experience noted above, OR 
  • Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success. 

 

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:  

 

  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. 
  • Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences. 
  • Grow your career in an agile, fast-paced environment with plenty of opportunities to progress. 
  • Continuously learn through ongoing training, development, and mentorship opportunities. 
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. 
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. 
  • Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.  
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about. 

 

 

What are you waiting for?  Apply now

Jobs.adp.com

 

#LI-Hybrid

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.


We have other current jobs related to this field that you can find below

  • Sales Consultant

    1 month ago


    Alpharetta, United States Jackson + Coker Full time

    Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.The Sales Consultant is responsible for making...

  • Sales Consultant

    2 weeks ago


    Alpharetta, United States Jackson + Coker Full time

    Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.The Sales Consultant is responsible for making...

  • Sales Consultant

    4 weeks ago


    Alpharetta, United States Jackson + Coker Full time

    Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.The Sales Consultant is responsible for making...


  • Alpharetta, United States Aptean Enterprise Software Full time

    Are you ready for whats next, now? Were looking for a Senior Customer Support Consultant for our office in Alpharetta, GA or Remote, US. The position is fulltime. Youll join an awesome team to support our growing customer base. About the role The Consultant, Support, Technical Support, Customer, Senior, Microsoft, Technology


  • Alpharetta, United States Aptean Enterprise Software Full time

    Are you ready for whats next, now? Were looking for a Senior Customer Support Consultant for our office in Alpharetta, GA or Remote, US. The position is fulltime. Youll join an awesome team to support our growing customer base. About the role The Consultant, Support, Technical Support, Customer, Senior, Microsoft, Technology


  • Alpharetta, United States IDR Healthcare Full time

    Client Support Specialist IDR is seeking a fully remote Client Support Specialist to join one of our top clients. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the Client Support Specialist: Troubleshoot and resolve technical issues with...


  • Alpharetta, United States Alithya Full time

    Please note that this is a remote position. Do you want to experience the essence of a large organization in a company with a personal touch? Come and work with us! We are looking for creative, innovative, and collaborative people like you to join our team. Take your ambitions to the next level Support and assist MicrosoftD365 FO ERP clients for our Customer...


  • Alpharetta, United States Ronald Blue & Co. Full time

    Apply Job Type Full-time Description The Client Service Associate is responsible for overseeing the various aspects of client service to serve Wealth Solutions (includes Family Office, Sports & Entertainment and/or Institutional clients) in the most efficient and careful manner and for designing and implementing processes and procedures to enhance the...


  • Alpharetta, United States Ronald Blue & Co. Full time

    Apply Job Type Full-time Description The Client Service Associate is responsible for overseeing the various aspects of client service to serve Wealth Solutions (includes Family Office, Sports & Entertainment and/or Institutional clients) in the most efficient and careful manner and for designing and implementing processes and procedures to enhance the...

  • GCS Lead Consultant

    1 week ago


    Alpharetta, United States Automatic Data Processing Full time

    ADP is hiring a GCS Lead Consultant. As a member of ADP's Global. View Global Consulting Services (GCS) team, you are responsible for delivering consulting missions to our ADP Global Payroll clients. Supporting them with client-side projects activiti Lead, Consultant, Technology, Business Services, Support, Payroll


  • Alpharetta, United States ADP Full time

    At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise,...


  • Alpharetta, United States Ronald Blue Trust Full time

    Job Type Full-timeDescriptionThe Client Service Associate is responsible for overseeing the various aspects of client service to serve Wealth Solutions (includes Family Office, Sports & Entertainment and/or Institutional clients) in the most efficient and careful manner and for designing and implementing processes and procedures to enhance the efficiencies...


  • Alpharetta, United States Ronald Blue Trust Full time

    Job Type Full-timeDescriptionThe Client Service Associate is responsible for overseeing the various aspects of client service to serve Wealth Solutions (includes Family Office, Sports & Entertainment and/or Institutional clients) in the most efficient and careful manner and for designing and implementing processes and procedures to enhance the efficiencies...


  • Alpharetta, United States Truist Financial Corporation Full time

    Provide consultative, sales and technical support to one or more Financial Advisors, working closely with the Financial Advisors to meet the needs of current clients and actively sourcing prospective clients. Provides leadership to the Financial Advi Financial Consultant, Brokerage, Financial Advisor, Insurance Sales, Financial, Consultant, Banking

  • Energy Consultant

    3 hours ago


    Alpharetta, United States Solar Energy Partners Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationCareer Growth Opportunities4 weeks paid trainingJob SummaryOur company is seeking a highly motivated and knowledgeable Energy Consultant to join our team. As an Energy Consultant, you will be responsible for providing information and guidance to clients on solar energy and how it can benefit...

  • Client Specialist

    1 month ago


    Alpharetta, United States Robert W. Baird & Co. Incorporated Full time

    Challenge your thinking and build an amazing career with the best people in the financial services industry! Baird's Financial Advisors provide advice, strategies, and solutions to high-net worth individuals and families across the United States, serving as true partners. True wealth management goes beyond managing investments. At Baird, we understand it...

  • Support Associate

    4 weeks ago


    ALPHARETTA, United States CHICO'S Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team todayPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions,...

  • Support Associate

    4 weeks ago


    ALPHARETTA, United States CHICO'S Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team todayPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions,...

  • Support Associate

    1 month ago


    Alpharetta, United States Chico's FAS, Inc. - Retail Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautifulPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations...

  • Support Associate

    4 weeks ago


    Alpharetta, United States Chico's FAS, Inc. - Retail Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautifulPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations...