Current jobs related to HVAC TB Customer Support Coordinator - Fargo - Johnson Controls International

  • HVAC Scheduling Coordinator

    2 months ago

    Fargo, United States Johnson Controls International Full time

    Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference. What you will do  Under...

  • HVAC Technician

    3 weeks ago

    Fargo, North Dakota, United States Kevin's Plumbing and Heating Full time

    Job OverviewKevin's Plumbing and Heating is seeking a skilled HVAC Technician to join our team in Minot, North Dakota.About the RoleInspect and diagnose the effectiveness and safety of residential and commercial HVAC systemsInstall, maintain, and repair ventilation, air conditioning systems, and equipmentDiagnose electrical and mechanical defects in HVAC...

  • HVAC Installation Specialist

    2 weeks ago

    Fargo, North Dakota, United States Spherion Full time

    Job Summary:Spherion is seeking a skilled HVAC Journeyman Retro Installer to join our team. As a key member of our team, you will be responsible for installing, troubleshooting, and maintaining HVAC systems in residential and commercial buildings.Key Responsibilities:Install and configure HVAC systems to meet customer specificationsTroubleshoot and repair...

  • HVAC Technician

    1 day ago

    Fargo, North Dakota, United States Spherion Full time

    Spherion **Job Summary** As a HVAC Journeyman Retro Installer at Spherion, you will be responsible for installing, troubleshooting, and repairing HVAC systems in residential and commercial buildings. Your primary goal will be to ensure all work is completed in a timely and efficient manner while adhering to all safety protocols and regulations. **Key...

  • HVAC Technician

    2 weeks ago

    Fargo, North Dakota, United States Johnson Controls International Full time

    About the RoleWe are seeking skilled Mechanical Journeymen to join our team at Johnson Controls International plc. as HVAC Technicians. As a key member of our team, you will be responsible for providing expert technical support and maintenance services to our clients in the heavy commercial and industrial markets.Key ResponsibilitiesPerform routine...

  • HVAC Controls Technician

    6 days ago

    Fargo, North Dakota, United States Johnson Controls International Full time

    Transform Your Future with Johnson Controls InternationalAs a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.We are seeking a highly motivated and detail-oriented HVAC Controls Technician Intern to join our team. As a member of our Future Leaders...

  • HVAC/R Service Technician

    5 days ago

    Fargo, North Dakota, United States CoolSys Full time

    About the RoleCoolSys is seeking a skilled HVAC/R Service Technician to join our team. As a key member of our service team, you will be responsible for performing repairs and maintenance on a variety of HVAC and refrigeration equipment.ResponsibilitiesPerform repairs and maintenance on HVAC and refrigeration equipment, including air conditioning, electric...

  • HVAC/R Service Technician

    2 weeks ago

    Fargo, North Dakota, United States CoolSys Full time

    About the RoleWe are seeking a skilled HVAC/R Service Technician to join our team at CoolSys. As a key member of our team, you will be responsible for performing repairs and maintenance on a variety of HVAC and refrigeration equipment.ResponsibilitiesPerform repairs and maintenance on HVAC and refrigeration equipment, including air conditioning, electric...

  • HVAC Technician

    2 days ago

    Fargo, North Dakota, United States Johnson Controls International Full time

    About the RoleWe are seeking a skilled Mechanical Journeyman to join our team at Johnson Controls International. As a key member of our team, you will be responsible for providing top-notch service and maintenance to our customers in the heavy commercial and industrial markets.Key ResponsibilitiesPerform routine maintenance and repairs on HVAC systems,...

  • HVAC Controls Technician

    4 days ago

    Fargo, North Dakota, United States Johnson Controls International Full time

    Transform Your Future with Johnson Controls InternationalAs a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.We are seeking a highly motivated and detail-oriented HVAC Controls Technician Intern to join our team and support the hardware design and...

  • Commercial HVAC Service Technician

    3 days ago

    Fargo, North Dakota, United States Spherion Full time

    Spherion **Job Summary** As a Commercial HVAC Service Technician at Spherion, you will be responsible for troubleshooting and repairing commercial HVAC systems, performing preventative maintenance on HVAC equipment, installing new HVAC units, conducting system inspections and testing, and providing excellent customer service. You will also maintain...

  • HVAC/R Service Technician

    2 weeks ago

    Fargo, North Dakota, United States CoolSys Full time

    About the RoleCoolSys is a leading provider of indoor environment solutions, offering a comprehensive range of services including HVAC and refrigeration installations, remodels, service and maintenance, and energy solutions. We are seeking an experienced HVAC/R Service Technician to join our team.Key ResponsibilitiesPerform repairs and maintenance on a...

  • Senior HVAC Systems Specialist

    2 weeks ago

    Fargo, North Dakota, United States Gulfstream SP Full time

    {"Overview": "At Gulfstream SP, we are seeking a highly skilled Senior Commercial HVAC Specialist to lead our factory startups and advanced diagnostics efforts. This role is ideal for a professional with a passion for large-scale HVAC systems and a proven track record of delivering exceptional results.", "Responsibilities": "Key Responsibilities Spearhead...

  • HVAC/R Service Technician

    2 weeks ago

    Fargo, North Dakota, United States CoolSys Full time

    About CoolSysCoolSys is a leading provider of indoor environment solutions, offering a comprehensive range of services including HVAC and refrigeration installations, remodels, service and maintenance, and energy solutions.Job SummaryWe are seeking a highly skilled HVAC/R Service Technician to join our team. As a key member of our service team, you will be...

  • Commercial HVAC Service Specialist

    3 weeks ago

    Fargo, North Dakota, United States Elite Heating and Air Full time

    Position OverviewElite Heating and Air is seeking a skilled Commercial HVAC Technician to join our team. This role involves providing maintenance and repair services for commercial HVAC systems in the local area, ensuring optimal performance and customer satisfaction.Key Responsibilities:Perform servicing and troubleshooting of commercial HVAC...

  • HVAC Technician

    1 week ago

    Fargo, North Dakota, United States Johnson Controls International Full time

    About the RoleWe are seeking a skilled Mechanical Journeyman to join our team at Johnson Controls International. As a key member of our team, you will be responsible for providing top-notch service and maintenance to our clients in the heavy commercial and industrial markets.Key ResponsibilitiesPerform routine maintenance and repairs on HVAC systems,...

  • Commercial HVAC Service Technician

    3 weeks ago

    Fargo, North Dakota, United States Elite Heating and Air Full time

    Position OverviewElite Heating and Air is seeking a skilled Commercial HVAC Technician to provide exceptional service to our clients in the commercial sector. This role involves working on various HVAC systems within the local area, ensuring optimal performance and customer satisfaction.Key ResponsibilitiesThe selected candidate will be responsible...

  • HVAC Service Technician

    4 days ago

    Fargo, North Dakota, United States Metropolitan Mechanical Contractors Full time

    Job Title: HVAC Service TechnicianCompany Overview:Metropolitan Mechanical Contractors, Inc. (MMC) is a leading provider of mechanical services, with a reputation for delivering high-quality solutions to complex building systems. Our team of experts is dedicated to providing exceptional customer service and ensuring the reliability and efficiency of our...

  • Senior HVAC Specialist

    2 weeks ago

    Fargo, North Dakota, United States Gulfstream SP Full time

    About the RoleWe are seeking a highly skilled Senior Commercial HVAC Specialist to join our team at Gulfstream SP. As a key member of our organization, you will be responsible for leading factory startups, executing advanced diagnostics, and managing warranty repairs for sophisticated HVAC systems in various commercial settings.Key ResponsibilitiesFactory...

  • HVAC Technician

    13 hours ago

    Fargo, North Dakota, United States Johnson Controls International Full time

    Job SummaryWe are seeking a skilled Mechanical Journeyman to join our team at Johnson Controls International. As a key member of our team, you will be responsible for providing top-notch service and maintenance to our customers in the heavy commercial and industrial markets.Key ResponsibilitiesPerform routine maintenance and repairs on HVAC systems,...

HVAC TB Customer Support Coordinator

4 months ago

Fargo, United States Johnson Controls International Full time

What you will do

Under direct supervision of the Branch Service Manager, the Customer Support Coordinator:

· Debriefs activities of assigned technicians/mechanics daily, coordinating with technicians/mechanics to resolve concerns quickly;

· Partners effectively with the Service Team Manager to ensure technical service work is completed in a reasonable timeframe and to the customer’s expectations

· Analyzes and assesses technical team performance and adjusts as needed to enhance customer satisfaction cost-effectively

· Assesses job completion and collaborates with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process.

How you will do it

· This is not a remote position; you will be onsite.

· Ensures work has been performed to the customer’s expectations and performs follow-up with the customer, as needed.

· Answers any customer inquiries and resolves or escalates customer issues, as appropriate.

· Follows up on activities to ensure completion in an established timeframe.

· Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen.

· Parts ordering/PO creation support.

· Start-up support.

· Customer PO confirmation.

· WIP Management.

· Reconcile exceptions (SIR and AP).

· Attend weekly planning/scheduling meetings.

· Assist with monitoring of time and expense reporting submission.

· Review and correct unassociated time for timesheets for technicians.

· Other duties and administrative activities as assigned.

What we look for

Required

· High school diploma or equivalent required.

· Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.

· Must have strong interpersonal skills to effectively communicate with both internal and external clients.

· Must have the ability to simultaneously handle a large and diverse number of projects, tasks, and issues with tact, cooperation, and persistence.

· Able to prioritize work activities based on financial impact to desired business goals.

· Able to influence diverse teams to accomplish tasks/goals.

Preferred

· Two to five years of service industry experience and/or service scheduling.

· Associate degree.

· Experience and/or basic project accounting or costing principles.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.