Mortgage Loan Processor
3 days ago
Columbia, MD, United States
StraussGroup - Executive Search Consultants
Full-time
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*No prior mortgage experience is required for this opportunity This would be a great opportunity for a recent college graduate who has a business, finance, or related degree and is looking to start a career within the mortgage industry
As a Mortgage Loan Processor, your customer service acumen and financial background will allow you to help families purchase high-quality homes in your community. You’ll act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience.
Primary Responsibilities
- Maintain frequent communication while providing exceptional customer service to homebuyers, branch personnel, and the Homebuilding divisions throughout the entire loan process
- Manage multiple loan files
- Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files
- Ensure accuracy and completeness of each loan file processed prior to passing to the closing department
- Set up loan files, manually and on the computer
- Follow up on submitted loans and/or pended loans
- Coordinate closing paperwork and tasks, as required Qualifications
- Excellent customer service skills
- Strong organization skills, attention to detail, and ability to multitask
- Strong oral and written communication skills
- Maintain frequent communication while providing exceptional customer service to homebuyers, branch personnel, and the Homebuilding divisions throughout the entire loan process
- Manage multiple loan files
- Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files
- Ensure accuracy and completeness of each loan file processed prior to passing to the closing department
- Set up loan files, manually and on the computer
- Follow up on submitted loans and/or pended loans
- Coordinate closing paperwork and tasks, as required Qualifications
- Excellent customer service skills
- Strong organization skills, attention to detail, and ability to multitask
- Strong oral and written communication skills