Advisor Services Cost Basis Associate

2 weeks ago


WESTLAKE, United States Charles Schwab Full time

Position Type: Regular Your opportunity We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). Schwab Advisor Custody and Trading (ACT) provides custodial, operational, and trading support to independent fee-based investment advisors (RIAs). As a partner to these independent RIAs, Schwab ACT focuses on meeting their needs and supporting both their business and client goals through collaborative relationships. The Advisor Services Cost Basis Team supports Schwab advisors with tax, cost basis, and statement inquiries. Daily duties include responding to phone calls about cost basis, tax reporting, statements, and researching corporate actions while providing tailored solutions. We focus on superior customer service and attention to detail. Successful team members are eager learners who thrive in a fast-paced, professional setting. Key responsibilities may include: - Answer in-bound calls from Advisors, and internal business partners - Respond to client and service team requests received via email - Conduct training for Advisors and Business Partners - Accurately process statement and cost basis enrollment forms What you have To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have. Required Qualifications: - Candidates must possess the ability to conduct superior follow-up, along with excellent interpersonal, verbal, and written communication skills - 6+ months’ Customer Service experience (internships and collegiate activities will be considered) - Strong organizational and analytical skills. Ability to prioritize and coordinate multiple processes/projects - Analytical and problem-solving skills - Team orientation, enthusiasm, professionalism and strong work ethic with high level of integrity and ethics - Knowledge in internet-based research, personal workstations/desktop applications - Intermediate Excel skills- ability to handle large amounts of data using Excel Preferred Qualifications: - Bachelor’s degree or 1+ year experience in the financial industry - Experience working with regulatory or risk issues preferred - SIE or Series 7 preferred, but not required - Cost basis and tax knowledge is preferred but not required. In addition to the salary range, this role is eligible for bonus or incentive opportunities. #campus What’s in it for you At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you – both today and in the future: - 401(k) with company match and Employee stock purchase plan - Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions - Paid parental leave and family building benefits - Tuition reimbursement - Health, dental, and vision insurance



  • Westlake, United States Charles Schwab Full time

    Position Type: Regular Your opportunity We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). Schwab Advisor Custody and Trading (ACT) provides custodial, operational, and trading support to independent fee-based investment advisors (RIAs). As a partner...


  • Westlake, Texas, United States Charles Schwab Full time

    Your opportunityAt Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.Cost Basis Operations is dedicated to leading a culture that delivers timely cost basis research, updates and reporting services in our efforts...


  • Westlake, OH, United States Raymond James Financial Services Full time

    Job Description Summary Job Description Job Summary Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to...


  • Westlake, TX, United States Charles Schwab Full time

    Your opportunity This position will start April 6th, 2026 At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected...


  • Westlake, United States Charles Schwab Full time

    Your OpportunityWe believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location. Orlando: 1958 Summit Park Dr, Orlando FL 32810 Westlake: 3000 Schwab Way, Westlake, TX 76262 Austin: 11800 Schwab Way, Austin, TX 78758 At Schwab, you're empowered to make an impact on...


  • Westlake, United States Charles Schwab Full time

    Your opportunity Advisor Services (AS) is the industry leader in providing custody, trading, technology, and practice management services to independent advisory firms. We provide access to sophisticated wealth services that help Registered Investment Advisors (RIAs) attract and retain affluent clients, as well as profitably grow, compete, and succeed in...


  • Westlake, United States Charles Schwab Full time

    Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the...

  • Advisor Services

    2 weeks ago


    Westlake, TX, United States Fidelity Investments Full time

    Job Description:Please note this is a pipeline requisition. As opportunities become available, we will evaluate applicants and reach out when we have viable a position open.The Role The Client Service Representative (CSR) supports Registered Investment Advisors (RIAs) that custody their clients' assets with Fidelity. You will work within a Service Team...

  • Advisor Services

    1 week ago


    Westlake, TX, United States Fidelity Investments Full time

    Job Description:Please note this is a pipeline requisition. As opportunities become available, we will evaluate applicants and reach out when we have viable a position open.The Role The Client Service Representative (CSR) supports Registered Investment Advisors (RIAs) that custody their clients' assets with Fidelity. You will work within a Service Team...


  • Westlake, United States Charles Schwab Full time

    Your Opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us " challenge the status quo " and transform the finance industry together.We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the...