Service-Writer

2 weeks ago

Mt Joy, United States Ascendance Full time

Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We are interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers

What We Offer:

Great Culture & Team Environment

Long Term Career Advancement Opportunities

Paid Training

Medical / Dental / Vision Insurance

Health Savings Account

Health Reimbursement Account

Company Paid Life, Accident, and Disability Insurance

401(k) with company match

Paid Time Off

Paid Holidays

Paid Parental Leave

Job Summary

Ascendance is looking for a motivated, full-time Service Writer, hours are 9:30am to 6:00pm, to work in our fast-paced service department. A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an excellent communicator with exceptional customer service skills and has at least two years of relevant work experience.

RESPONSIBILITIES:

  • This position is responsible for the receipt and flow of all incoming work, communication with customers and constant communication with all other internal departments.
  • Greet customers in a timely, friendly manner and obtain all specific vehicle / customer information required for proper repairs, contacting customer and invoicing.
  • Write up customers' vehicle issues and concerns or maintenance requirements accurately and clearly.
  • Obtain customer signature on the repair order and provide customer a copy of the repair order.
  • Must be able to understand, communicate, and evaluate all vendors and Int'l. Warranty guidelines, approval processes and policies during the write up and repair process.
  • Establish customers' method of payment, Purchase Order requirements and estimate requirements if needed at time of write up.
  • Investigate progress of vehicle repairs and contact customer with status changes / promise time if required.
  • Ensure vehicles are parked in assigned area's, trucks are locked and keys are tagged and properly stored.
  • Explain completed work and charges to the customer.
  • Keep up to date on all warranty policies and product changes to maintain effectiveness in this role.
BASIC QUALIFICATIONS:
  • Ability to listen, communicate effectively and resolve conflict with customers, employees and co-workers.
  • Ability to develop written estimates and quote bids and schedule jobs.
  • Ability to read instructions, work orders, and specifications.
  • Must have excellent verbal and written communication skills.
  • Ability to operate personal computer and business applications.
  • Strong problem solving skills.
  • Goal oriented, results focused.
LICENSES/EDUCATION/TRAINING:
  • A high school diploma or GED is required.
  • Additional training in heavy duty trucks required.
  • A minimum of one year experience as a Service Writer.
  • Combination of education, training or experience that provides the required knowledge, skills and abilities will be considered.

Equal Employment Opportunity Statement:
Ascendance Truck Centers is an equal opportunity employer. We value diversity and do not make any discrimination based upon race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our team is made up of individuals from different backgrounds and perspectives, who share a genuine commitment to diversity, inclusivity, and respect for each other.

Disclaimer:

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this position. While this list is intended to be an accurate reflection of the current position, the company reserves the right to revise the functions and duties of the job to require that additional or different tasks be performed, or further education required with circumstance changes (such as: growth, workload, changes in personnel, technological developments, etc.)

  • Service Writer

    1 month ago

    Mt. Pleasant, South Carolina, United States Allora Solutions Group Full time

    Job OverviewWe are seeking a highly skilled Service Writer to join our team at Allora Solutions Group. The ideal candidate will have exceptional customer service skills, administrative expertise, and experience with quoting and scheduling software.Key ResponsibilitiesWelcome clients with a warm and welcoming demeanorAnswer phone calls in a manner that...

  • Curriculum Writer

    3 weeks ago

    Mt Holly, United States Burlington County Special Services Full time

    Job Title: Curriculum Writing-Math: AlgebraJoin the Burlington County Special Services School District as a Curriculum Writer for Mathematics: Algebra. We are seeking a highly qualified and experienced professional to develop and implement high-quality curriculum materials for our students.Key Responsibilities:Develop and write curriculum materials for...

  • Curriculum Writer Agriculture/Floriculture

    1 month ago

    Mt Holly, United States Burlington County Special Services Full time

    Job OpportunityWe are seeking a skilled Curriculum Writer to join our team at Burlington County Special Services School District. The successful candidate will be responsible for creating high-quality curriculum materials for Agriculture and Floriculture courses.ResponsibilitiesDevelop and implement curriculum materials for Agriculture and Floriculture...

  • Curriculum Writer for Transition Years

    3 weeks ago

    Mt Holly, United States Burlington County Special Services Full time

    Job Title:Curriculum Writing - Transition Years 1, 2 and 3Job Summary:We are seeking a highly skilled Curriculum Writer to join our team at Burlington County Special Services School District. The successful candidate will be responsible for developing and implementing curriculum for Transition Years 1, 2, and 3.Responsibilities:Develop and implement...

  • Curriculum Writer for Transition Years

    4 weeks ago

    Mt Holly, United States Burlington County Special Services Full time

    Job Title:Curriculum Writing - Transition Years 1, 2 and 3Job Summary:We are seeking a highly skilled Curriculum Writer to join our team at Burlington County Special Services School District. The successful candidate will be responsible for developing and implementing curriculum for Transition Years 1, 2, and 3.Responsibilities:Develop and implement...

  • Curriculum Writer for Business Office

    1 month ago

    Mt Holly, United States Burlington County Special Services Full time

    Job SummaryWe are seeking a highly skilled Curriculum Writer to join our Business Office team. The successful candidate will be responsible for developing and implementing curriculum content that aligns with our district's academic goals.Key ResponsibilitiesDevelop and write high-quality curriculum content for various subjects and grade levelsCollaborate...

  • Curriculum Writer Agriculture Floriculture

    4 weeks ago

    Mt Holly, United States Burlington County Special Services Full time

    Curriculum Writing - Agriculture/FloricultureJob Summary:We are seeking a skilled Curriculum Writer to join our team at Burlington County Special Services School District. The successful candidate will be responsible for developing high-quality curriculum materials for Agriculture and Floriculture courses.Key Responsibilities:Develop curriculum materials for...

  • Specialty Order Writer

    1 week ago

    Mt. Pleasant, South Carolina, United States Whole Foods Market Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Specialty Order Writer to join our team at Whole Foods Market. As a key member of our Specialty team, you will be responsible for purchasing and replenishing Specialty items, ensuring timely and accurate orders, and creating effective merchandising displays.Key Responsibilities:Purchase and...

  • Nurse Practitioner

    4 weeks ago

    Mt Joy, United States Maxim Healthcare Service Full time

    Job Title: Registered NurseWe are seeking a skilled and compassionate Registered Nurse to join our team at Maxim Healthcare Services. As a Registered Nurse, you will be responsible for providing high-quality patient care and working collaboratively with our healthcare team to deliver exceptional outcomes.Responsibilities:Assess patient needs and develop...

  • Dining Services Associate

    2 weeks ago

    Mt Joy, United States Juniper Partners Full time

    Juniper Communities is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment. Part-Time and PRN Position Join Our Team Why Juniper? We offer a unique opportunity to work in a dynamic and innovative environment. Our team approach, mentorships, and hands-on support from home office leadership provide a foundation...

  • Financial Services Representative

    5 days ago

    Mt Joy, United States Everence Full time

    Job SummaryWe are seeking a highly motivated and service-oriented Financial Representative to join our team at Everence. As a Financial Representative, you will be responsible for providing exceptional service, basic planning, and product sales to an assigned group of clients in the Central Penn core market.Key ResponsibilitiesBuild Trust with Clients:...

  • Financial Services Representative

    4 weeks ago

    Mt Joy, United States Everence Full time

    Job SummaryWe are seeking a highly motivated and service-oriented Financial Representative to join our team at Everence. As a Financial Representative, you will be responsible for providing exceptional service, basic planning, and product sales to an assigned group of clients in the Central Penn core market.Key ResponsibilitiesBuild trust with clients...

  • Customer Service Representative

    2 weeks ago

    Mt Joy, United States Horizon Farm Credit Full time

    Job Title: Customer Service SpecialistHorizon Farm Credit is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our branch team, you will provide exceptional customer service, process transactions, and support the local branch.Key Responsibilities:Provide prompt and professional customer service via phone, email, and...

  • Financial Services Representative

    1 month ago

    Mt Joy, United States Team Builder Recruiting Full time

    Financial Representative Job DescriptionWe are seeking a highly motivated and experienced Financial Representative to join our team at Everence Financial. As a Financial Representative, you will be responsible for building trust with clients, providing financial guidance and product sales, and fostering relationships with existing clients.Key...

  • Customer Service Representative

    1 month ago

    Mt Joy, United States Weis Markets Full time

    Customer Experience AssociateWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service, resolving customer concerns, and ensuring a positive shopping experience for our customers.Key Responsibilities:Smile and greet...

  • Sales Service Representative

    1 month ago

    Mt. Joy, United States PhoenixPackaging, Inc. Full time

    Sales Service RepresentativeJob detailsSales/Customer Service (office environment and tasks)Job typeFull-timeShift and scheduleOvertimeDay shiftMonday to FridayOn Site (not remote)40 hours/week minimumLocation1160 East Main Street Mount Joy PABenefits401(k) with Company MatchAD&D insuranceDental insurance/ VisionHealth insuranceSupplemental...

  • Service Advisor/Writer

    5 days ago

    Havre, MT, United States Tilleman Motor Company Full time

    Job SummaryTilleman Motor Company is seeking a highly skilled and experienced Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive prompt, courteous, and effective service.ResponsibilitiesOversee the flow of the Drive Lane to ensure that customers...

  • EG Food Service Leader

    5 months ago

    Mt Joy, United States cumberlandfarmsinc Full time

    Position Summary: If you are a high energy, outgoing person who loves to help others, work as part of a team, who is looking for a leadership role, and enjoy working in a food operation this job is for you! Responsibilities involve assisting with the management of the locations food business, providing great quality food fast and efficiently. Guiding other...

  • Enviromental Services Associate- Mount Joy

    4 weeks ago

    Mt Joy, United States Juniper Partners Full time

    Juniper Communities is an EEO employer - M/F/Vets/Disabled Now offering DailyPay, the ability to be paid on-demand, without waiting until pay day! HIRING IMMEDIATELY! Full/Part Time position available Pay: Starting at $16.00 per hour Know you belong. Being diverse and inclusive isn't new to us. These values have been at the heart of our culture for 35...

  • Auto Care Center Service Advisor

    2 weeks ago

    Mt. Pleasant, South Carolina, United States Walmart Full time

    **Job Summary**As a Service Writer in our Auto Care Center, you will play a critical role in ensuring our customers receive exceptional service and care for their vehicles. You will be responsible for communicating with customers, processing service requests, and ensuring that all work is completed to the highest standards.**Key Responsibilities**Communicate...