Reservations Clerk
3 weeks ago
Reservations Agent POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
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Reservations Clerk
3 weeks ago
San Francisco, United States San Francisco Staffing Full timeReservations Position Pay after 9 months: $35.40-$35.40 per hour, pay after 18 months: $36.50-$36.50 per hour Job Number 25174865 Job Category Reservations Location Palace Hotel a Luxury Collection Hotel San Francisco, 2 New Montgomery Street, San Francisco, California, United States, 94105 Schedule Full Time Located Remotely? N Position Type Non-Management...
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Reservations Clerk
3 weeks ago
San Francisco, United States San Francisco Staffing Full timeReservations PositionPay after 9 months: $35.40-$35.40 per hour, pay after 18 months: $36.50-$36.50 per hour Job Number 25174865 Job Category Reservations Location Palace Hotel a Luxury Collection Hotel San Francisco, 2 New Montgomery Street, San Francisco, California, United States, 94105 Schedule Full Time Located Remotely? N Position Type Non-Management...
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Reservations Clerk
2 days ago
San Francisco, CA, United States San Francisco Staffing Full timeReservations Position Pay after 9 months: $35.40-$35.40 per hour, pay after 18 months: $36.50-$36.50 per hour Job Number 25174865 Job Category Reservations Location Palace Hotel a Luxury Collection Hotel San Francisco, 2 New Montgomery Street, San Francisco, California, United States, 94105 Schedule Full Time Located Remotely? N Position Type Non-Management...
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Reservations Clerk
2 weeks ago
San Francisco, United States Marriott Full time**Additional Information** Pay after 9 months: $35.40-$35.40 per hour, pay after 18 months: $36.50-$36.50 per hour**Job Number** 25174865**Job Category** Reservations**Location** Palace Hotel a Luxury Collection Hotel San Francisco, 2 New Montgomery Street, San Francisco, California, United States, 94105 VIEW ON MAP**Schedule** Full Time**Located Remotely?**...
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Reservation Office Clerk*
5 days ago
San Luis Obispo, CA, United States Madonna Inn Full timeThe Madonna Inn is seeking a candidate for its front desk as a Front Desk Clerk. This is a full time position, 5 shifts/40 hours per week. Duties include handling guest check-ins and check-outs, collecting payments, answering multi-line phones, taking reservations. Good image, personable, good customer service skills, can handle guest matters expediently and...
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Reservations Clerk
4 weeks ago
San Francisco, CA, United States Marriott International Inc Full timeJob Description Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room...
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Reservation Office Clerk/Night Audit
1 week ago
San Luis Obispo, CA, United States Madonna Inn Full timeThe Madonna Inn is seeking a candidate for its front desk as a Front Desk Clerk/Relief Night Audit. This is a full time position, 5 shifts/40 hours per week. Two shifts per week are Night Audit shifts from 10:30pm to 6:30am. Three shifts per week are afternoon/evening shifts. Duties include handling guest check-ins and check-outs, collecting payments,...
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Reservation Office Clerk/Night Audit
3 days ago
San Luis Obispo, CA, United States Madonna Inn Full timeThe Madonna Inn is seeking a candidate for its front desk as a Front Desk Clerk/Relief Night Audit. This is a full time position, 5 shifts/40 hours per week. Two shifts per week are Night Audit shifts from 10:30pm to 6:30am. Three shifts per week are afternoon/evening shifts. Duties include handling guest check-ins and check-outs, collecting payments,...
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Reservation Office Clerk/Night Audit
2 weeks ago
San Luis Obispo, CA, United States Madonna Inn Full timeThe Madonna Inn is seeking a candidate for its front desk as a Front Desk Clerk/Relief Night Audit. This is a full time position, 5 shifts/40 hours per week. Two shifts per week are Night Audit shifts from 10:30pm to 6:30am. Three shifts per week are afternoon/evening shifts. Duties include handling guest check-ins and check-outs, collecting payments,...
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Reservation Office Clerk/Night Audit
2 days ago
San Luis Obispo, CA, United States Madonna Inn Full timeThe Madonna Inn is seeking a candidate for its front desk as a Front Desk Clerk/Relief Night Audit. This is a full time position, 5 shifts/40 hours per week. Two shifts per week are Night Audit shifts from 10:30pm to 6:30am. Three shifts per week are afternoon/evening shifts. Duties include handling guest check-ins and check-outs, collecting payments,...
