Quality Control

3 weeks ago

Union, United States Fifth Third Full time
Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

This position is responsible for monitoring and providing policy and procedure oversight, along with quality reviews / audits and resolving escalated customer service issues and correcting processing errors. The primary function of the Quality Control / Problem Resolution group is to provide quality oversight and administer the error correction policy for the Process and Control area, along with integrating and improving processes. Also, the group will provide expert service to other areas in regards to quality control and problem resolution.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Creates, maintains and provides oversight for policies and procedures.
  • Ensures the area is meeting all quality and accuracy standards.
  • Follows the guidelines, requirements and policies of Fifth Third Securities, including SEC / FINRA regulations, Self-Assessment and Risk Management.
  • Serves as the primary escalation point on processes contained in the area.
  • Maintains daily, weekly and monthly reporting of departmental activity, including production, quality, and trending.
  • Ensure appropriate escalation of customer service, operational and/or employee issues to Department Manager.
  • Responsible for promoting team work and cross training of employees.
  • Work to integrate and improve processes into the Process and Control area from other operations groups.
  • Enacts quality audits for all processes within the Process and Control area.
  • Monitor daily quality and exception reports including PCA, Chargeback, Guardian, and Collateral reports.
  • Ensures expectations for departmental goals around: accuracy, turn time and production volume are met.
  • Manages and administers the error correction process including: research, resolution, reporting, and trend analysis.
  • Manage and administer the account restriction process.
  • Provide processing service to Compliance on CIP information.
  • Has the capability to communicate across multiple levels of the organization in a concise and professional manner.
  • Proactively communicate issues and identifies solutions that are representative of the client's and Fifth Third's needs.
SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • College degree is preferred, or 3 years of related business experience.
  • Series 7 license is preferred.
  • Knowledge of the securities industry and SEC / FINRA regulations is preferred.
  • Reconciliation and quality control experience is a plus.
  • Experience with Microsoft office products, such as Word and Excel.
  • Customer Service and Data entry or related skills are necessary.
  • Ability to work with minimum supervision.

#LI-MW1

Quality Control & Problem Resolution Spec

LOCATIONCincinnati, Ohio 45227

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

  • Quality Control Technician

    1 month ago

    Union, United States Gateway Extrusions Full time $17 - $19

    Hiring for both a 12-hour continental shift working 3-on then 2-off then 2-on and 3-off. 6a-6p or 6p-6a and a 2nd shift M-F position.Description:The Quality Control Technician will report directly to the Quality Control Supervisor and is charged with testing materials and finished products to ensure they conform to customer specs and company standards. The...

  • Quality Control Technician

    2 days ago

    Union, United States Gateway Extrusions Full time $17 - $19

    Hiring for both a 12-hour continental shift working 3-on then 2-off then 2-on and 3-off. 6a-6p or 6p-6a and a 2nd shift M-F position.Description:The Quality Control Technician will report directly to the Quality Control Supervisor and is charged with testing materials and finished products to ensure they conform to customer specs and company standards. The...

  • Controller

    1 month ago

    Union, United States LINCOLN ELECTRIC PRODUCTS CO Full time

    Job title: Controller Location: Union, NJ Position Type: Full-Time Salary Range: $120,000 - $150,000 About Lincoln Electric: **We Offer**: Competitive salary Weekly payments via direct deposit Comprehensive health benefits Retirement plan options, including 401(k) and pension plan **Job Summary**: The Controller at Lincoln Electric will act as the...

  • Quality Manager

    1 month ago

    Union, United States Stealth Recruiting Services Full time

    Job DescriptionOur client, a global automotive Tier 1 manufacturing is looking for a Quality Manager to join their team. The Quality Manager plans, coordinates, and directs quality and continuous improvement programs designed to ensure quality control, quality assurance, and continuous improvement of the production of products consistent with established...

  • Quality Manager

    3 weeks ago

    Union, United States Stealth Recruiting Services Full time

    Job Description Our client, a global automotive Tier 1 manufacturing is looking for a Quality Manager to join their team. The Quality Manager plans, coordinates, and directs quality and continuous improvement programs designed to ensure quality control, quality assurance, and continuous improvement of the production of products consistent with established...

  • Quality Manager

    2 days ago

    Union, United States Stealth Recruiting Services Full time

    Job Description Our client, a global automotive Tier 1 manufacturing is looking for a Quality Manager to join their team. The Quality Manager plans, coordinates, and directs quality and continuous improvement programs designed to ensure quality control, quality assurance, and continuous improvement of the production of products consistent with established...

  • Inventory Control and Quality Assurance Manager

    1 hour ago

    Union City, United States Weee! Full time

    **Inventory Control and Quality Assurance Manager** at Weee! Inc Union City, California, United States ****About Weee!**** and , and . Weee! is headquartered in Fremont, CA and currently available coast to coast with exceptional growth (6x YoY) across geographies, categories and ethnicities. We have raised $400M+ in funding to date from leading investors...

  • Inventory Control and Quality Assurance Manager

    2 weeks ago

    Union City, United States Weee! Full time

    **Inventory Control and Quality Assurance Manager** at Weee! Inc Union City, California, United States ****About Weee!**** and , and . Weee! is headquartered in Fremont, CA and currently available coast to coast with exceptional growth (6x YoY) across geographies, categories and ethnicities. We have raised $400M+ in funding to date from leading investors...

  • Inventory Control and Quality Assurance Manager

    2 days ago

    Union City, United States Weee! Full time

    **Inventory Control and Quality Assurance Manager** at Weee! Inc Union City, California, United States ****About Weee!**** and , and . Weee! is headquartered in Fremont, CA and currently available coast to coast with exceptional growth (6x YoY) across geographies, categories and ethnicities. We have raised $400M+ in funding to date from leading investors...

  • Manufacturing Quality Manager

    2 weeks ago

    Union, United States Gestamp Full time

    Quality Manager (Automotive) Join Our Team as a Quality Manager and Redefine Excellence! Are you passionate about quality? As our Quality Manager, you will be the driving force behind our commitment to excellence. You'll spearhead the planning and execution of all quality requirements, ensuring seamless conformance to certification standards and exceeding...

  • Manufacturing Quality Manager

    3 weeks ago

    Union, United States Gestamp North America Full time

    Quality Manager (Automotive)Join Our Team as a Quality Manager and Redefine Excellence!Are you passionate about quality? As our Quality Manager, you will be the driving force behind our commitment to excellence. You'll spearhead the planning and execution of all quality requirements, ensuring seamless conformance to certification standards and exceeding...

  • Manufacturing Quality Manager

    3 weeks ago

    Union, United States Gestamp North America Full time

    Quality Manager (Automotive)Join Our Team as a Quality Manager and Redefine Excellence!Are you passionate about quality? As our Quality Manager, you will be the driving force behind our commitment to excellence. You'll spearhead the planning and execution of all quality requirements, ensuring seamless conformance to certification standards and exceeding...

  • Manufacturing Quality Manager

    3 weeks ago

    Union, United States Gestamp North America Full time

    Quality Manager (Automotive)Join Our Team as a Quality Manager and Redefine Excellence!Are you passionate about quality? As our Quality Manager, you will be the driving force behind our commitment to excellence. You'll spearhead the planning and execution of all quality requirements, ensuring seamless conformance to certification standards and exceeding...

  • Electrical Control Engineer

    3 days ago

    Union, United States Automationtechies Full time

    The Electrical Engineer plays a crucial role within the engineering team, contributing expertise to support sales and operations. This position is instrumental in the design and development of equipment, involving the preparation of comprehensive technical documentation aligned with sales proposals, performance requirements, and specifications. Essential...

  • Electrical Control Engineer

    2 days ago

    Union, United States Automationtechies Full time

    The Electrical Engineer plays a crucial role within the engineering team, contributing expertise to support sales and operations. This position is instrumental in the design and development of equipment, involving the preparation of comprehensive technical documentation aligned with sales proposals, performance requirements, and specifications. Essential...

  • Quality Assurance Documentation Coordinator

    1 week ago

    Union, United States Nitto Denko Full time

    About this opportunity :As a Documentation Coordinator you will maintain quality records and operate the document control systems for the site to ensure compliance with Current Good Manufacturing Practices (cGMP) and regulatory compliance according to Title 21 CFR Part 210, 211 and ICH Q7.Key Responsibilities: Manages the electronic document control system...

  • Quality Inspector

    2 months ago

    Union, United States New Dimensions Precision Machining Full time $18 - $23

    We are looking for a responsible Quality Inspector to inspect machined parts, assure they are produced according to given specifications, and accurately document inspection results. The ideal candidate will possess a trained eye for detail and will be reliable and committed. In-depth knowledge and comprehension of quality standards are essential. The goal is...

  • Quality Inspector

    2 days ago

    Union, United States New Dimensions Precision Machining Full time $18 - $23

    We are looking for a responsible Quality Inspector to inspect machined parts, assure they are produced according to given specifications, and accurately document inspection results. The ideal candidate will possess a trained eye for detail and will be reliable and committed. In-depth knowledge and comprehension of quality standards are essential. The goal is...

  • Quality Engineer

    2 weeks ago

    Union, United States Centennial CO Full time

    Are you experienced in overseeing comprehensive quality assurance and control activities related to customer hardware? Do you possess the expertise to promptly resolve both internally and externally identified product nonconformities in the short and long term?Centennial is currently seeking a skilled Quality Engineer to join a privately owned manufacturing...

  • Quality Engineer

    4 weeks ago

    Union, United States Centennial CO Full time

    Are you experienced in overseeing comprehensive quality assurance and control activities related to customer hardware? Do you possess the expertise to promptly resolve both internally and externally identified product nonconformities in the short and long term?Centennial is currently seeking a skilled Quality Engineer with subsurface (submarine) experience...