Director Slot Operations

4 weeks ago

Tunica, United States Cherokee Casino & Resort Full time
Job Description

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Includes the following:
  • Oversees and provides direction to the slots department.
  • Oversees implementation of policies, operating procedures, training programs, manuals, directives, work schedules, pricing standards, rules, and regulations.
  • Maintains the highest standards for gaming regulation compliance and ensures compliance of all staff members; strictly abides by state gaming regulations and reports issues of non-compliance.
  • Interviews, selects, trains, supervises, counsels, and coach slot staff for the efficient operation of all gaming functions. Drives employee engagement through coaching, training, and development.
  • Oversee optimization of all slot machines on the gaming floor.
  • Analyze asset performance, game placement, and product mix to ensure maximization of slot floor profitability.
  • Interact with vendor and sale personnel concerning new products, purchases, repairs, and maintenance of the slot product.
  • Provide game profitability statistical analyses, inclusive of trends, forecasts, and projections, as needed.
  • Develop and manage the Slot department budget, managing all expenses based on the budgeted guidelines and business volumes to include payroll and staffing levels.
  • Performs other job-related duties as requested.
MINIMUM REQUIREMENTS:
  • Bachelor's degree in business, hospitality leadership, or other related field, or equivalent experience.
  • Five (5) to ten (10) years prior relevant experience.
PREFERRED:
  • Five (5) years' experience in the direction and management of employees.
  • Proficiency in CAD design with three (3) or more years' experience
CERTIFICATIONS, LICENSES, AND REGISTRATIONS:
  • Ability to obtain and maintain licensing by the appropriate gaming authority.
KNOWLEDGE, SKILLS, AND ABILITIES:
  • Knowledge of slots
  • Excellent leadership skills including sound judgment.
  • Excellent problem-solving, and decision-making skills to effectively manage the department.
  • Excellent listening skills.
  • Excellent organizational, analytical, and project management skills, with particular attention to quality and detail.
  • Excellent interpersonal skills to deal effectively with all business contacts.
  • Ability to effectively communicate in English, both oral and written forms.
  • Ability to establish credibility and rapport with other leaders both within and outside the department.
  • Ability to foster a culture of growth and development, excellent guest service, employee engagement, and an overall positive work environment.

WORKING CONDITIONS:

*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.

This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays, may also be required.

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