Sr. Cloud Engineer I, Fulfillment Systems

3 weeks ago

Pittsburgh, United States Telos Gifting Full time
About Us:

The Wolfe Companies, LLC, a leader in the Gift Card and FinTech sectors, is known for its prominent brands such as PerfectGift, Gift Card Granny, GiftYa, Reaf Marketing, and Give InKind. Our company excels in delivering exceptional value and customer experience in our industry. You'll find detailed information about our company culture, values, and the recognition we've earned in our industry at the top page of our career site.

Role Summary:

This is a hybrid role, the employee will be required to report to our Headquarters in Pittsburgh, PA.

The Wolfe Companies are growing fast, and we are looking to add a Sr. Cloud Engineer, Fulfillment Systems to join our expanding engineering team. This is a new position, located in Pittsburgh, PA - because that is where our robots will be. That is right...robots. As a Sr. Cloud Engineer, you will play a lead role in the design, maintenance, and support of mission critical server systems - some of which will soon support a new robotic production facility. This role will also focus on cloud native architecture as well, so a strong hybrid-cloud engineering skillset is preferred. We are doing cool things here at Wolfe, some of which include Fulfillment automation, Next-Gen Card-to-Card Gifting, and even our own Caring as a Platform product. If this sounds like a fit for you, apply today

Responsibilities:
  • Collaborate with cross-functional teams to understand infrastructure requirements and implement documented solutions that meet business needs.
  • Lead in prioritizing day-to-day operational support, design, and analysis efforts to ensure the highest levels of site resilience and site reliability engineering objectives
  • Design, deploy, and manage Linux-based systems and applications in both physical and cloud (AWS) environments.
  • Architect, configure, maintain, and troubleshoot hybrid cloud infrastructure, ensuring high availability and scalability. Design for and implement observability in solutions.
  • Maintain, monitor and test backup solutions and high availability designs for business continuity.
  • Automate routine tasks using scripting languages (e.g., Bash, Python) and configuration management tools (e.g., Ansible, Puppet, Chef).
  • Monitor system health, identify issues, and proactively implement solutions to mitigate risks and prevent downtime.
  • Conduct performance tuning, capacity planning, and resource optimization for Linux infrastructure.
  • Contribute to creation of runbooks, work instructions and standard operating procedures to improve process automation.
  • Provide mentorship and guidance to junior team members, fostering skill development within the team.
  • Participate in an on-call rotation for production support.
  • Stay current with emerging technologies and best practices in cloud engineering and security.
Qualifications:
  • Strong alignment to our Mission, Core Values, and Vision.
  • Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).
  • Must possess a demonstrable knowledge of enterprise systems, network, security, and software administration and engineering within a hybrid cloud environment.
  • Proven Expertise in Linux operating systems (Red Hat, CentOS, Ubuntu, etc.) including installation, configuration, and troubleshooting.
  • Proven Experience in management of 3-tier architecture is required. Experience with Hyperconverged Infrastructure (HCI) is a plus.
  • Proven Experience with hypervisor technologies (e.g., VMware, Proxmox) and containerization/orchestration (e.g., Docker, Kubernetes, ECS).
  • Experience orchestrating containerized computer workloads in AWS.
  • Experience in administration and lifecycle management of MySQL and RabbitMQ.
  • Proficiency in scripting languages (Bash, Python, etc.) and Infrastructure/Config automation tools (Terraform, Ansible, etc).
  • Strong understanding of networking protocols, security principles, and system monitoring tools.
  • Excellent problem-solving skills, attention to detail, and the ability to work independently or within a team.
  • Experience with agile development methodologies.
  • Experience with infrastructure-as-code (IaC) patterns leveraging Terraform or related technologies.
  • Experience participating in security audits and compliance programs (e.g. PCI, SOC 2 Type 2, etc.)
  • Experience with data streaming and real-time processing technologies (e.g., Apache Kafka) is a plus.
Compensation & Benefits:

Wolfe is committed to providing its employees with a benefits package designed to give them the flexibility they need to ensure a healthy life/work balance. Wolfe offers its employees great benefits and perks, including, but not limited to:
  • Restricted Stock Units (RSUs)
  • Medical, Vision, and Dental insurance for employees and dependents
  • 15 days of PTO (vacation). 20 days after the 2-year anniversary. 25 days after the 5-year anniversary.
  • 12 Paid Holidays plus 2 Floating Holidays
  • 401(k)
  • Tuition Reimbursement
  • Employee recognition program
  • Charitable Donation to a Charity of YOUR Choice yearly
  • Family Picnic, Holiday Party, and other employee outings
  • Brown bag sessions to keep you informed on the company/industry
  • Internal Culture Club
  • Competitive Compensation


Wolfe is an Equal Opportunity Employer.

Wolfe does not sponsor individuals for the purpose of obtaining H-1 Visas.

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