Call Center Member Service Representative

3 weeks ago

Irmo, United States Palmetto Citizens Federal Credit Union Full time

Overview:

A successful candidate in this position provides accurate, professional service to members with emphasis toward solution oriented assistance. Assists members by telephone; provides credit union information. Assists members with account research; may promote prime share, share draft, and other accounts and refers member to the appropriate branch to open; completes necessary file maintenance; assists members with payroll and account changes. Maintains an accurate knowledge of and complies with security procedures and internal controls. Performs other duties as may be assigned.

Responsibilities:
  • Professionally and proactively helps members in achieving their financial objectives with guidance and advice.
  • Helps members anticipate potential problems, offering suggestions and possible solutions.
  • Being oriented towards recognizing members needs. This ability will be developed in associates over time as they continue to learn more about Palmetto Citizens and financial services.
  • Works with members and co-workers in branches and departments to resolve potential problems to create a positive member solution.
  • Understands members needs and professionally promotes appropriate credit union products and services.
  • Promotes new prime share, additional savings, share draft, and other accounts and refers members to the appropriate branch to open the accounts.
  • Has strong Palmetto Citizens product knowledge. This ability develops over time as associates learn and apply their knowledge when working with members.
  • Enhances member service usage of Palmetto Citizens products.
  • Always delivers assistance in a safe and secure manner. Knowing the member and the depth of their relationship.
  • Always professional and pleasant in handling member transactions. Receives transfers by phone, or by mail; transacts check withdrawals; provides cashiers checks, and any other service within their authority.
  • Completes all necessary file maintenance documents, and orders checks for members, as appropriate.
Qualifications:
  • Previous customer service experience required.
  • Bilingual candidates a plus.

Palmetto Citizens is an Affirmative Action and Equal Opportunity Employer. Minority/Female/Disabled/Veteran

  • Call Center Member Service Representative

    3 weeks ago

    Irmo, South Carolina, United States Palmetto Citizens Federal Credit Union Full time

    Overview: A successful candidate in this position provides accurate, professional service to members with emphasis toward solution oriented assistance. Assists members by telephone; provides credit union information. Assists members with account research; may promote prime share, share draft, and other accounts and refers member to the appropriate branch to...

  • (Usa) Vision Center Manager L1 #4440

    2 days ago

    Irmo, United States Walmart Full time

    Position Summary... What you'll do... Drives sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing and in-stock and inventory levels; budgeting and forecasting sales; and assessing economic trends and community needs. Models, enforces, and provides direction and guidance to...

  • Property & Casualty Insurance Sales

    2 weeks ago

    Irmo, United States Victoria Ares Agency Full time

    Job DescriptionJob DescriptionJoin Victoria Ares Agency, a well-established insurance agency located in Ballentine, South Carolina. While there are a ton of insurance sales opportunities, you'll find a different experience from most office jobs. We boast a cozy office filled with friendly faces. We pride ourselves on the personal touch we bring to...

  • Part-Time Insurance Sales Represenative

    3 weeks ago

    Irmo, United States Patti Grooms - State Farm Agency Full time

    Job DescriptionJob DescriptionState Farm Agency, located in Irmo, SC has an immediate opening for a part-time Insurance Sales Representative. Insurance experience is preferred but not required as we will train the right person with the right skill set. If you don't have insurance experience you must have sales experience. Must obtain Property and...

  • Veterinary Receptionist

    1 week ago

    Irmo, United States Well Pets Veterinary Clinic and After Hours Urgent Care Full time

    Overview Well Pets Veterinary Clinic has an opportunity for a Part-Time Veterinary Receptionist to join our team! Location: 1201 Lake Murray Blvd Irmo, South Carolina 29063 Shift Details: Flexible scheduling available, some weekend and Holidays are required. Compensation: $14-$17/ hour based on experience Job Summary: The Receptionist is the first and...

  • Occupational Therapist

    2 days ago

    Irmo, United States Encompass Health Full time

    Full Time Occupational Therapist Career Opportunity$10,000 Sign On Bonus Your Calling, Close to Home and HeartAre you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change within local communities through exceptional Occupational Therapy services, empowering...

  • Insurance Sales Assistant

    7 hours ago

    Irmo, United States Victoria Ares Agency Full time

    Job DescriptionJob DescriptionAt Victoria Ares Agency, we are excited to offer a unique opportunity for an Insurance Sales Assistant & Onboarding Manager to join our team. Located in Irmo, South Carolina, our agency prides itself on creating a welcoming and supportive environment for both our team and our clients. As a dedicated professional with a desire to...

  • Office Assistant

    4 days ago

    Irmo, United States Pet Vacations Irmo Full time

    Pet Vacations is a luxury Pet Hotel located in Irmo, SC catering to owners who seek exceptional care for their four legged family members. We pride ourselves on offering a vacation experience our guests will wag their tails about. We are actively searching for an Office Assistant/ Kennel Technician to join our dynamic team. The primary responsibility of an...

  • Care Professionals Needed

    29 minutes ago

    Irmo, SC, United States Always Best Care Midlands Full time

    Always Best Care Midlands - Care Providers Who are Drivers in Irmo Weekday shifts and weekend shifts!    Schedule flexibility! Build a Lasting Relationship That TRULY Makes a Difference!!! Help brighten the lives of aging adults in our community. Always Best Care  provides non-medical companionship and home care services to help seniors remain at home...