System Administrator

2 weeks ago

Fort Meade, United States Adaptic LLC Full time

Shift Type

Job Title

System Administrator (SA) Skill Level 1

Location

Fort Meade, MD - Ft. George G. Meade, MD 20755 US (Primary)

Category

System Administrator (SA)

Salary Grade

Date Needed By

Job Type

Full-time

Travel

Job Description

  • Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
  • Manages IT system infrastructure and any processes related to these systems.
  • Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
  • Provides support for the escalation and communication of status to agency management and internal customers.
  • Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
  • Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
This position requires a current TS/SCI security clearance with polygraph.

# of Hires Needed

25

Exemption Type

Hiring Manager

Job Requirements

The Level 1 System Administrator (SA) shall possess the following capabilities:
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
Qualifications:
  • Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
  • Bachelor's degree in a technical discipline from an accredited college or university is required.
  • Five (5) years of additional SA experience may be substituted for a bachelor's degree.

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