Retail Customer Service II
6 months ago
Date posted: 03/06/2024
Why we will love you
You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
What you'll be doing day to day
•Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience.
•Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
•Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.
•Builds emotional connections through meaningful and empathetic interactions with customers.
•Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed.
•Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.
Apply now
At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more
•Generous paid time off, holiday and sick time
•WiselyPay - get earned wages up to two days early
•Paid parental leave (up to 16 weeks)
•KinderCare tuition discount
•Retirement and bonus plans
•Co-worker discount, meal deal, and referral bonus
•Pet insurance program
•Education assistance and learning programs
•Safety shoe reimbursement
•24/7 telehealth visits
•Dental and vision plans
•Medical and Rx plans (must work min. 20 hrs/wk)
•A fun and inclusive work environment
The hourly pay range for this role is $19.14 - $27.32
The anticipated posting closing date is on or around 05/23/24
QUALIFICATIONS
•1 year sales or customer service experience preferred
•High School Diploma or equivalent
-
Retail Customer Service II
3 weeks ago
West Covina, United States Ingka External Full timeJob ID: 265228 Date posted: 05/11/2024 Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect...
-
Customer Service Advocate II
1 month ago
West Columbia, United States BlueCross BlueShield of South Carolina Full timeWe are currently hiring for Customer Service Advocate II to join BlueCross BlueShield of South Carolina. In this role you will provide prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and requ Customer Service, Advocate, Service, Processing, Retail, Healthcare, Customer, Management
-
Claims Customer Service Advocate II
4 weeks ago
West Columbia, United States BlueCross BlueShield of South Carolina Full timeWe are currently hiring for Claims Customer Service Advocate II to join BlueCross BlueShield of South Carolina. In this role you will be responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from standar Customer Service, Claims, Advocate, Processing, Service, Retail, Healthcare, Customer
-
Customer Service Representative
2 months ago
West Covina, United States Circle K Full timeCircle K - 201 S Azusa [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
-
Retail Service Specialist
4 weeks ago
West Covina, United States American Automobile Association Full timeRetail Service Specialist We are looking for someone who will thrive in a sales and service environment. We'll provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upselling goals. You'll also have the opportunity to...
-
Customer Service Representative
2 months ago
Covina, United States Circle K Full timeCircle K - 731 N. Grand Avenue [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...
-
Sales and Customer Service Professional
5 days ago
Covina, California, United States DDS DISCOUNTS Full timeAbout the Role:At dd's Discounts, we're looking for a skilled Sales and Customer Service Professional to join our team as a Retail Associate. As a key member of our sales floor team, you'll play a crucial role in providing exceptional customer service and creating a positive shopping experience for our customers.Responsibilities:Provide top-notch customer...
-
Director Retail
2 weeks ago
West Chester, United States Qurate Retail Group Full timePosition The Director, Retail for Frontgate has the primary responsibility to provide consistent and effective leadership and direction for all retail stores and their operations including Design Services and B2B sales. Ensure the highest level of Customer Service and workforce management to maximize revenues and meet future growth plans. This role is...
-
Retail Sales Associate
1 week ago
West Covina, California, United States The Kroger Company Full timeAt The Kroger Company, we are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service, operating equipment efficiently, and maintaining accurate product inventory.About the RoleThis is a great opportunity for individuals who...
-
Seasonal Retail Sales
2 months ago
West Covina, United States Zumiez Full timeZumiez - 112 Plaza Dr - [Retail Associate / Team Member] As a Seasonal Retail Sales Associate at Zumiez you will receive hours during peak times such as Back to School & Holiday to: Provide customer service utilizing Zumiez selling techniques; Organize & present merchandise based on Zumiez merchandise techniques; Provide customer service & prevent loss...
-
Retail Customer Service Associate
1 month ago
West Harrison, United States FedEx Full timeFedEx - JobID: PDX_FEC_917BD232-01B2-4C9A-8EDC-6DA0E9222B61_239782 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...
-
Retail Customer Service Associate
4 weeks ago
West Jordan, United States FedEx Full timeFedEx - JobID: PDX_FEC_0BF37621-2D50-4C8B-BA63-B50232892FB3_240365 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...
-
Retail Customer Service Associate
3 weeks ago
West Mifflin, United States FedEx Full timeFedEx - JobID: PDX_FEC_64839983-E906-4495-A2A3-71C66C5FADDB_239853 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...
-
Retail Customer Service Associate
4 days ago
West Jordan, United States FedEx Full timeFedEx - JobID: PDX_FEC_7C8B45FA-A07E-4BCD-B656-3A0C586228DE_240365 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...
-
Retail Customer Service Associate
2 weeks ago
West Linn, United States FedEx Full timeFedEx - JobID: PDX_FEC_DF89D955-17CA-4985-88E6-66B5661AC8E0_240685 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...
-
Retail Customer Service
3 months ago
West Palm Beach, United States EZCORP Full timeAddress: 4764 Okeechobee Blvd. W. Palm Beach, Florida 33417 Brand: Value Pawn & Jewelry We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills...
-
Retail Customer Service
5 months ago
West Valley City, United States EZCORP Full timeAddress: 3105 West 3500 South West Valley City, Utah 84119 Brand: EZPawn Pay range is based on experience from $14.50/hr to $16.50/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide...
-
Retail Customer Service
6 months ago
West Palm Beach, United States EZCORP Full timeAddress: 4764 Okeechobee Blvd. W. Palm Beach, Florida 33417 Brand: Value Pawn & Jewelry Pay range is based on experience from $12.50 per hour to $14.00 per hour. We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service...
-
Retail Representative
2 weeks ago
West Springfield, United States SAS Retail Services Full timeWhy us? SAS Retail Services is part of the largest retail services company in the US, working with major retailers in your area. We handle product movement. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. When you join the SAS Retail Services’ team as a Retail...
-
Retail Representative
2 weeks ago
West Springfield, United States SAS Retail Services Full timeWhy us? SAS Retail Services is part of the largest retail services company in the US, working with major retailers in your area. We handle product movement. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. When you join the SAS Retail Services’ team as a Retail...