Talent Operations Representative

3 weeks ago

Charleston, United States Parking Management Services Full time

Job DetailsJob LocationCharleston SC - Charleston, SCDescriptionPosition Summary: The primary purpose of this position is to provide recruitment and onboarding support for PMC cities as assigned. The Talent Operations Representative provides support to candidates and associates for questions, issues, and challenges related to recruitment and onboarding administration. Essential Duties and Responsibilities:Understand area(s) staffing needs and promote roles accordinglyScreen and interview candidates for assigned area(s)Effectively source candidates from local workforce offices, schools, community centers, etc.Use all avenues available for sourcing candidates while also thinking out of the box on other local sourcesGather data and details to effectively respond to both phone and online inquiries from associates and managers to resolve questions/issues. Assist Talent Acquisition with account openings and acquisitions to ensure staffing needs are met.Work to exceed leadership expectations when onboarding new associates or rehires efficiently to attain goal service standards.Participate in district meetings as frequently as possible to maintain visibility in the field and communicate with leadershipAssist all managers with getting sites to par staffing levels and keep rosters cleanOversee On the Job Training (OJT) in all areasAll other duties as assigned. QualificationsKnowledge, Skills, and Abilities:Possess excellent phone and face to face communication skills.Ability to be successful and remain calm with large volume onboarding tasks.Attention to details within a face paced, multi-tasking environment.Ability to clearly follow instructions and change focus of attention as job dictates.Display patience and maintain a profession demeanor during challenging situations arising from staffing issues in the field.Must be able to maintain confidentiality of HR information regarding company and associates.Possess a pleasant, profession, friendly and helpful demeanor. Must understand, follow, and uphold all company policies and procedures.Requirements and ExperienceHourly staffing experience preferredHigh growth company experience preferredProficient with Microsoft Office (Outlook, PowerPoint, Word, and Excel)High school diploma or general education degree (GED); 1-2 year minimum previous experience in an onboarding and/or recruiting position. Related customer service/hospitality/human resources/recurring experience is preferred.Exceptional communication skills, both written and verbalStrong team building skills and ability to motivate othersTeam-player mindset and willingness to collaborate Willing to take responsibility and act independently when necessaryUse of personal cell phones may be required for work purposesValid in-state drivers license with a clean driving record - Ability to pass PMCs background check and drug screening requirementsReady to Join the Parking Management Company Team?If you feel that you would be right for this job in hospitality, please fill out our quick company mobile-friendly application. We look forward to hearing from youWho is Parking Management Company (PMC)?We are one of the fastest-growing companies in the hospitality industry, and our valet parking services extend to 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission is to develop longstanding relationships with our clients by maintaining the highest standard of customer service.For more information about PMC and our open positions, please visit JoinPMC.com and ParkingMgt.comADA: Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.EEO/ADA

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