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HERNANDO COUNTY SHERIFF'S OFFICE
AL NIENHUIS, SHERIFF

JOB TITLE: FRONT DESK/RECORDS CLERK
BUREAU: ADMINISTRATIVE BUREAU
SUPERVISED BY: RECORDS MANAGER
PAY GRADE: 10N CREATED:
FLSA STATUS: NON - EXEMPT REVISED: 07/24/2024

CHARACTERISTICS OF THE CLASS
Under the general supervision of the Records Manager, performs non-technical, routine but somewhat varied clerical work involving answering agency telephones and servicing the public in the Hernando County Sheriff's Office main lobby.

[NOTE]: These examples are intended only as illustrations of the various types of work performance. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

ESSENTIAL JOB FUNCTIONS
  1. Answer incoming calls to the main business telephone line of the HCSO. Provides assistance to callers and/or routes the caller to the appropriate station.
  2. Assists walk-in citizens and provides information as requested
  3. Types various Sheriff's Office documents, reports, forms, memos, and letters into the computer terminal.
  4. Processes documents and maintains appropriate files.
  5. Operates agency equipment, including but not limited to, telephones, computers terminal, fax machines and copiers
  6. Receives routine mail.
  7. Assists with assembling, labeling, and preparing materials for filing and distribution
  8. Maintains office supplies and lobby bulletin board
  9. Assists with the overflow of responsibilities within the Central Records Unit.


QUALIFICATIONS
Training and Experience
  1. High school diploma, GED or equivalent supplemented by responsible office experience and a dependable work record.
Knowledge, Skills, and Abilities
  1. Knowledge of general office practices and procedures.
  2. Knowledge of business English, spelling and arithmetic
  3. Ability to operate standard office equipment such as telephone, copier, fax machine, and computer terminal.
  4. Ability to type a minimum of 35 words per minute
  5. Ability to communicate orally.
  6. Ability to access, input, and retrieve information from a computer.


ESSENTIAL PHYSICAL SKILLS
  • Sit and/or stand for long periods of time
  • Acceptable eyesight (with or without correction)
  • Acceptable hearing (with or without hearing aid)
  • Carry moderate weight (i.e. boxes, shredded reports, file stacks, etc.)

Equal Opportunity Employer