Retail Associate

3 weeks ago


Pembroke, United States Irving Oil Full time

As a Retail Associate you will greet customers, deliver exceptional service with courtesy, and handl e inquiries . Your goal will be to provide exceptional service and customer experiences . Your success looks like supporting team members and customers during every interaction.

What We Offer:

Competitive Compensation Including a company matched 401k and a Sign-On Bonus

Paid Vacation

Wellness Support With 24/7 access to our Employee & Family Assistance Program

Your Responsibilities:

Promote, work, and act in a manner consistent with the brand and The Irving customer experience standards.

Greet customers, including answering phones, provide clients with the highest level of customer service that is uniquely Irving demonstrated through a courteous demeanor, and outstand service.

Scan products, receive and process all payment transactions according to standard procedures and helping customers use processing equipment.

Handle customer inquiries or complaints in line with policies and procedures.

Keep track of all cash/ credit transactions, count cash intake and perform audits (daily, weekly, and monthly) ensuring cash/ credit intake equals receipts.

Assist in keeping the maintenance of the store and stocking shelves as needed.

Your Skills :

Basic math skills

Your Experience:

2 years in a customer service role

G.E.D or equivalent

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy thatscreated when our people from different backgrounds, identities, cultures and experiences share their unique perspectives.Diversity is key to our success and inclusion is everyones responsibility.

In a world increasingly engaged intaking actionon global issues of climate change, social justice and good corporategovernance, our organization has an important role to play. We are committed to being part of the solution, in providingthe safe and reliable energy that people need, while taking concrete steps to evolve our business for the future - for ourpeople, our customers and our communities, today and tomorrow.

Pleasetake a lookat our Sustainability Report to learnmore about our commitment to our communities, and our planet.

We are always looking for amazing candidates to join our talent community.

If you do not see a position that interests you, please fill in your contact information and upload your resume.

Who we are

As a family-owned company deeply rooted in our communities, we work hard to make a difference in the places we serve. For nearly 100 years, our commitment to doing good business has been grounded in our commitment to people to our employees, to our customers, and to our communities.

Our mission is focused on our continued evolution to meet the changing needs of our customers. We are devoted to being part of the solution, in providing the safe and reliable energy that our customers need, while taking concrete steps to evolve our business for the future.

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