Customer Service Representative

3 weeks ago


Troy, United States Refloor Full time

Join our team as a Customer Service Representative, where you will be at the forefront of delivering exceptional experiences to our customers. Your role involves oversight of all in-home installation projects and collaborating with installers and customers to ensure a seamless experience. Take your career to the next level At Refloor, growth is not just a promise - it is a reality. Who is Refloor? Refloor is America's fastest-growing flooring company, and we owe our success to YOU. It's individuals like you who join our team, fuel our growth, and make us want to continue to thrive. We are committed to team development and customer satisfaction, expanding our reach, and ensuring customers receive nothing less than 5-star experiences. Join us and be part of our exciting journey Job Responsibilities: Project Oversight: Oversee the progress of daily assigned projects from initiation to completion, ensuring they are executed efficiently and within specified timelines. Develop Strong Working Relationships: Cultivate strong working relationships with our installation crews and customers, fostering trust and clear communication. Interaction: Interact with installation crews that are on-site to resolve basic customer issues, address technical queries, and manage customer change order processing, if needed. Customer Support: Respond to customer concerns and provide excellent customer service during and after the installation process, ensuring their satisfaction and addressing any issues that may arise. Payment Handling: Secure payments from customers for contracted work, update necessary paperwork, and facilitate additional payment processing in accordance with company policies. Additional Tasks: Perform any other necessary functions or duties as assigned, contributing to the overall success of the team and the company. Key Competencies: Customer Focused: A commitment to delivering exceptional service and exceeding customer expectations. Action Oriented: Proactive and driven to take the initiative when necessary to ensure successful installations. Effective Communication: Strong interpersonal and communication skills to liaise between customers and installation crews effectively. Problem Solving and Decision Making: Ability to troubleshoot issues, make informed decisions, and find solutions to ensure smooth installations. Dealing with Ambiguity and Complexity: Adaptability and composure in dealing with complex situations and changing project dynamics. Flooring or Home Improvement Experience (Beneficial): Previous experience in the flooring or home improvement industry is an advantage, but not required. What does Refloor offer? Pay range: $18-20 PTO including paid holidays. 401(K) Medical, Dental, Vision Insurance Life Insurance Advancement Opportunities At Refloor, we take pride in our commitment to quality and customer satisfaction. If you're a detail-oriented, customer-focused individual who is ready to coordinate Luxury Vinyl Plank flooring installations, we want to hear from you #J-18808-Ljbffr



  • Troy, Ohio, United States Hobart Service Full time

    Job SummaryHobart Service is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for ensuring timely and accurate execution of programs, repairs, and pricing for key account customers.Key Responsibilities:Serve as a single source contact for key...


  • Troy, United States Hobart Service Full time

    Job DescriptionJob DescriptionCompany DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions.  We have over 1,700 associates nationwide who serve as valued partners to our customers.  Our employees are dedicated to providing the best...


  • Troy, United States Kelly Services, Inc. Full time

    Seeking a highly skilled and enthusiastic Customer Service Representative to join the team at 1-800 HANSONS. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients. You will have the opport Customer Service, Customer Service Representative, Customer Experience, Sales Representative, Representative,...


  • Troy, United States Randstad North America, Inc. Full time

    We are seeking a proactive and detail-oriented Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries through phone calls, emails, and live chat. They will need to efficiently navigat Customer Service Representative, Customer Service, Representative, Retail, Staffing


  • Troy, United States Associa Full time

    The Customer Service Associate will assist customers with any troubles or inquiries that they might have. A customer service associate must possess a service-oriented attitude, as well as a friendly and personable attitude. This is a full-time positi Customer Service, Customer Service Representative, Representative, Retail, Property Management


  • Troy, United States BELFOR Group Full time

    Qualified candidate will responsible for collection of information required to mobilize field office personnel, support Third Party Programs, and insurance needs. Data must be accurately entered into CRM software, Xact. Analyis and will be transmitte Customer Service Representative, Customer Service, Representative, Retail


  • Troy, United States Path Engineering Full time

    Role As a Customer Service Representative (also known as CSR, Customer Support Specialist), you'll be the first point of contact for customers, scheduling sales consultations and service appointments, managing the scheduling calendar, and troubleshooting client issues. You'll play a key role in our mission to install green energy solutions, specializing in...


  • Troy, United States Creative Financial Staffing Full time

    TECHNICAL CUSTOMER SERVICE REPRESENTATIVE Direct Hire Starting at $50k On Site Growing, innovative, FUN company just north of Dayton is looking to add a TECHNICAL CUSTOMER SERVICE REPRESENTATIVE to their team immediately! Wear t-shirts and shorts to work every day! Free lunches every MWF! Free beverages all day every day! On-site gym! TEAM atmosphere! Great...


  • Troy, Michigan, United States Chevrolet Of Troy Full time

    Job DescriptionCompany Overview: Chevrolet of Troy is a well-established and reputable automotive dealership committed to delivering top-quality maintenance and repair services to our valued customers. We pride ourselves on our outstanding customer service and technical expertise, which has earned us a loyal customer base. As part of our commitment to...


  • Troy, United States Planet Fitness Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingDental insuranceEmployee discountsHealth insuranceOpportunity for advancementProfit sharingTraining & developmentVision insuranceWellness resources We are seeking a Customer Service Representative to join our team at the Madison Heights location!Please watch this video to get an understanding of the...


  • Troy, United States BorgWarner Full time

    NameProviderPurposeExpiryTypeNameProviderPurposeExpiryTypeNameProviderPurposeExpiryTypeIDEUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.1 yearHTTP **Customer Service Representative**...


  • Troy, United States Suburban Automotive Services, LLC Full time

    Accessories of Michigan, 2300 Meijer Drive, Troy, Michigan, United States of America Req #462 Tuesday, July 30, 2024 Suburban Automotive Services is the parent company for four distinct business verticals: Suburban Accessories, GLS North America, Competitive Vehicle Services, and The Paint Shop. Suburban Accessories is the country’s largest OEM accessories...


  • Troy, United States Suburban Automotive Services Full time

    Suburban Automotive Services is the parent company for four distinct business verticals: Suburban Accessories, GLS North America, Competitive Vehicle Services, and The Paint Shop. Suburban Accessories is the country’s largest OEM accessories distributor. We sell and deliver GM and Ford accessories to authorized dealers across the Midwest and Florida. We...


  • Troy, United States Illinois Tool Works Full time

    This position is responsible for contact with both internal and external customers where improper handling will have a marked effect on operating results. Ability to work with other Service Support Team Members. Will provide 24-hour-a-day, 7-day-a-we Customer Service Representative, Customer Service, Field Service, Representative, Manufacturing, Retail


  • Troy, Ohio, United States Domino's Franchise Full time

    **Job Summary**At Domino's Franchise, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our frontline staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our valued customers.**Key Responsibilities:**Respond to customer...


  • Troy, Michigan, United States Domino's Franchise Full time

    Job Description**Job Summary**We are seeking a highly motivated and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer relations, and ensuring a positive experience for our valued customers.Key...


  • Troy, Ohio, United States ITW Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. This role will involve providing exceptional support to our internal and external customers, handling orders and inquiries, and collaborating with colleagues and sales teams.Key ResponsibilitiesManage customer relationships...


  • Troy, Ohio, United States Circle K Stores, Inc. Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Customer Service:...


  • Troy, United States Planet Fitness Full time

    Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Profit sharing Training & development Vision insurance Wellness resources We are seeking a Customer Service Representative to join our team at the Madison Heights location!Why you should join Planet Fitness:Great growth opportunities - we are a...


  • Troy, United States JPS INSURANCE AGENCY LLC Full time

    Job DescriptionJob DescriptionWe are a family owned independent insurance agency seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle inbound calls, client inquiries and service requestsProvide information...