Project Manager

3 weeks ago


Cary, United States Tata Consultancy Services Full time
Skill: Project Manager (ServiceNow Governance)

  • Basic knowledge on IT Service Management Systems, ITIL Processes, Agile Scrum.
  • Minimum 10+ years working with Project Management, ITIL Processes, Agile Scrum Practices.
  • Actively participate in the strategic management of the organization.
  • Shape the overall direction, set goals, and formulate policies that influence the entire operation.
  • Integral to defining the organizations identity and mission.
  • Provide a brief outlining project requirement.
  • Give feedback and input throughout the process.
  • Effective stakeholder management ensures positive relationships, alignment, and project success.
  • Manage stakeholders communication and understand the governance process.
  • Drive the project team to deliver the project and associated benefits.
  • Facilitate meetings effectively to ensure they meet objectives, drive collaboration and result in action.
  • Facilitate the definition of the project scope and the subsequent control.
  • Review, and be responsible for, the overall work effort and deliverables of the project team.
  • Ensures a balance between the powers of organizational leaders and the interests of various stakeholders (including employees, shareholders, and the broader society).
  • Oversees the Code of Ethics, Code of Conduct, and Conflict of Interest policies.
  • Ensures project remains aligned with the stated benefits and business unit objectives.
  • Ensures appropriate stakeholder involvement in a project or program.
  • Makes necessary business and directional decisions for escalated items.
  • Monitors status to ensure progress is in accordance with budgets and plans.
  • Resolves executive-level issues.
  • Keeps project management and stakeholders appraised of potential issues, conflicts, and/or synergies with other initiatives.


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