Sales Associate

1 week ago

Burlingame, United States LaserAway Full time
Position: Patient Care Coordinator (Aesthetic Sales)

Location: Burlingame, CA

Why LaserAway?

At LaserAway, we offer competitive pay with a base salary and uncapped commission. You'll find numerous opportunities for professional growth and career advancement, along with generous employee discounts on our products and services. Our innovative environment features cutting-edge medical technology, and our supportive culture fosters a collaborative and uplifting office atmosphere. Join the leader in non-surgical aesthetic treatments, with over 150 locations nationwide, and be part of our fast-growing company.

Role Overview:

As a Patient Care Coordinator (Aesthetic Sales) at LaserAway, you play a crucial role in delivering exceptional customer service and driving sales of our hair removal and non-surgical cosmetic services. If you are a confident, high-integrity, customer-centric individual with a track record of sales success, we want to hear from you. You will handle consultations and generate enthusiasm for our non-invasive procedures, supported by warm leads provided by our expert marketing team.

This is a part-time opportunity and weekends would be required

Compensation:

Enjoy a competitive pay rate of $20.00 per hour. Additionally, this role will participate in our lucrative, uncapped commission plan. We are committed to rewarding talented sales professionals who are committed to excellence.

On average, our Patient Care Coordinators earn $35.45 per hour in their first year

Key Responsibilities:
  • Schedule appointments with warm leads, conduct consultations, and describe LaserAway's treatments.
  • Build rapport with potential patients, explain product and service capabilities, overcome objections, and prepare financing contracts with lenders like Care Credit.
  • Introduce new products and services to existing accounts.
  • Upsell additional products and services to ensure continued client engagement.
  • Check patients in/out, ensure a positive experience, maintain a clean and professional clinic.
  • Restock inventory, light cleaning, assist clinicians with room turnover, and uphold brand standards.
  • Greet patients warmly, offer beverages, and ensure a welcoming atmosphere.
  • Follow LaserAway policies and protocols.
  • Required to work on weekends on a weekly basis.
Minimum Qualifications:
  • 1+ years sales experience required, commission base structure preferred
  • Strong interpersonal and communication skills
  • Ability to multitask, stay attentive to patients, and be flexible to business needs
  • Ability to work independently and as part of a team
  • Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
Candidates should exhibit a combination of the following:
  • Strong Communicators: We need extroverted individuals with high emotional intelligence who actively engage with patients and build strong in-person relationships. Your empathy and proactive approach will ensure patients feel understood and valued.
  • Self-Motivated Go-Getters: Our ideal candidates are self-starters with exceptional time management skills. You'll embrace the challenge of driving sales and generating commissions daily. Resilience and the ability to overcome objections in a patient-friendly manner are key to closing transactions and achieving success.
  • Team-Oriented Collaborators: We value individuals who thrive in team settings and contribute positively to our in-clinic ecosystem. Building a strong, cohesive culture is essential, and your commitment to teamwork will help us achieve our goals.
  • Results-Oriented Achievers: If you're driven by metrics and constantly seek to improve your performance KPIs, you'll fit right in. We want top performers who are motivated by winning and are comfortable being evaluated based on objective performance metrics.
  • Proud Brand Ambassadors: We're looking for ethical and professional individuals who represent the LaserAway brand with pride and integrity. You'll take pride in our company, embody our values, and act as an exemplary corporate citizen and brand ambassador.
Physical Requirements:
  • Ability to stand and sit for long periods
  • Operate a computer and phone system
  • Engage in physical activities such as standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching, and bending
  • Clear speech and understanding of others

Join us at LaserAway for a rewarding career in a dynamic and inclusive work environment.

This job description is not all-inclusive and may be amended at any time. LaserAway is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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