Title Clerk
4 months ago
America's Auto Auction (AAA) is a full-service used-vehicle auction services provider that facilitates the wholesale remarketing of used vehicles for B2B customers, delivering a critical liquidity function to enable the used car sales ecosystem. AAA facilitates the selling and buying of used vehicles at physical auction sites across 19 states as well as on digital platforms. The Company's daily mission is simple and straightforward: to provide high quality service and operational execution for dealers and institutional customers. As we continue to grow, we remain committed to our employees and communities we serve.
If you are seeking a career with a company that values its employees, has continued growth, and a fun and exciting atmosphere, we would like to speak with you.
We are currently seeking a Full-time Title Clerk at our Wayland, MI location. The title clerk position is responsible for the processing of titles from seller to buyer. This position is responsible for the proficient handling of all paperwork associated with titles to ensure they clear the DMV. The Title Clerk always exhibits superior customer service.
Responsibilities:
•Timeliness, accuracy, and completion of processing titles from seller to buyer and all in-house titles prior to sale day.
•Timeliness, accuracy and completion of the ordering, processing, filing, copying, correcting, and mailing of titles.
•Responsible for faxing title list to dealers.
•Logging all title numbers into the AS400.
•Handling seller checks in return for completed titles and signature of receipt.
•Contacting dealers when titles are ready and/or are past due.
•Greet dealers and assist them as needed.
•Prompt, professional handling of phone calls.
•Responsible for working front counter and taking payments after sale is over.
•Responsible for processing reports after sale is over.
•Work well independently as well as a team player.
•Performs other duties as necessary.
Benefits:
•Medical
•Dental
•Vision
•FSA
•401K
•Short Term Disability
•Long Term Disability
•Life Insurance
•Accidental Death and Dismemberment
•Accident Insurance
•Critical Illness
•Hospital Indemnity
•Employee Assistance (EAP)
•Paid Holidays
•Paid time off
Requirements
Qualifications:
•High School Diploma minimum, some College preferred.
•Previous title experience preferred.
•Previous office experience required.
•Should be highly organized, self-motivated, and self-disciplined.
•Customer service orientated.
•Computer proficient.
•Must be able to read, write and speak English fluently.
•The environment of the Title Clerk involves working in the office at a desk for extended periods. Those working in this position are subject to repeated hours working at a computer while sitting at a desk.