Literature Retail Clerk

Overview:

This position consists of working in the literature room within Media Design, and the True Store and True Store Warehouse in the back.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Coordinate, package and ship all product literature requests and orders for all divisions.
• Pickup and fill digital print requests, premium, & sales literature requests.
• Assemble literature using various printers, automated binder, trimmers, creasers, 3-hole drill, 3-hole punch, and various equipment for producing literature.
• Ship and track UPS packages from Shipping Station.
• Print, bind, & distribute installation manuals to various production lines upon request.
• Maintain literature & installation manual inventory and orders. Print latest literature files from recurring projects folders to replenish literature. Advise manager/team-lead when inventory levels are low and need to be replenished. Count literature inventory monthly and send end of month report on literature usage/inventory monthly to manager/team lead.
• Maintain and keep Literature & True Store warehouse rooms cleaned and organized.
• Organize paper/label/envelope cabinets by color printers and refill as needed.
• Coordinate and maintain factory order forms for product installation/owners manuals.
• Advise manager/team-lead monthly of any issues in factory regarding I installation/owners manuals and advise immediately if issues escalate to operations department.
• Maintain sales representatives customer address template for salesforce to send lists for mass shipments of price list mailing and customer notification letters.
• Order boxes, labels, envelopes, postage, and stuffed mailing for customer mass mailings. Print and ship mailing letters to customers as requested by sales groups.
• Maintain and update Literature Guidebook as procedures, equipment, projects progress and update. Send updates quarterly to manager/team lead.
• Maintain and oversee color KM7090, C750, KM6120 B&W printers and supplies. Make service calls for printers when service tech required. Do daily printer auto-calibration and weekly full color calibrations on C750 & KM7090. Order paper and update paper log.
• Train others on literature duties as needed.
• Organize file cabinets, labels, etc. for department managers files.

• High School diploma or general education degree (GED) required.
• Must have a positive attitude, upbeat, detail oriented, team player.
• Must have strong organizational skills.
• Ability to multi-task and work independently and follow up on projects and responsibilities without reminders.
• Intermediate Microsoft Excel and Word skills required.
• Basic Microsoft Outlook experience preferred.
• Mac Computer experience preferred but not required.

The hours for this position are 9:30am - 5:00pm, Monday through Thursday.

We are proud to be an Equal Opportunity Employer.

Company-paid background check and physical required upon hire.