We have other current jobs related to this field that you can find below
-
Client Service Representative
1 month ago
West Orange, United States VCA Animal Hospitals Full timeClient Service Representative Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need? Do you want to advance your skills in a supportive environment? VCA Eagle Rock is seeking an Experienced Client Service Representative to join our team full time! We...
-
Client Service Representative
2 weeks ago
West Islip, United States VCA Animal Hospitals Full timeClient Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA East Islip Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. We’re...
-
Client Service Representative
2 months ago
West Yarmouth, United States VCA Animal Hospitals Full timeClient Service Representative **The pay range for this position is $21 - $25 / hr.** We are seeking an experienced Client Service Representative to join our rapidly expanding team. At VCA Hyannis we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each...
-
Client Service Representative
1 month ago
West Orange, United States VCA Animal Hospitals Full time**Client Service Representative** Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need? Do you want to advance your skills in a supportive environment? **VCA Eagle Rock** is seeking an **Experienced Client Service Representative** to join our team...
-
Veterinary Client Service Representative
2 months ago
Toms River, United States Veritas Veterinary Partners Full timeGSVSVETERINARY EMERGENCY SERVICES TOMS RIVER is excited to announce we are hiring Client Service Representative to support our brand-new Emergent clinic! Schedule: Thursday - Saturday, 3:30pm – 12am The Client Service Representative is one of the most important positions in our emergent clinic as you are on the front lines, there to greet each client who...
-
Client Service Representative
3 hours ago
West Palm Beach, Florida, United States Vaco Full timeJob SummaryVaco is seeking a highly skilled and motivated Client Service Representative to join our team. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients, building strong relationships, and driving sales growth.Key ResponsibilitiesClient Service: Handle client calls, questions, and...
-
Veterinary Client Service Representative
1 month ago
Toms River, United States Veritas Veterinary Partners Full timeJob DescriptionJob DescriptionGSVS VETERINARY EMERGENCY SERVICES TOMS RIVER is excited to announce we are hiring Client Service Representative to support our brand-new Emergent clinic!Schedule: Wednesday - Saturday, 7AM - 3:30PMThe Client Service Representative is one of the most important positions in our emergent clinic as...
-
Client Service Representative, NEAMC
2 months ago
West Bridgewater, United States Ethos Veterinary Health Full timeInclude (but not limited to):Educate and Support: Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person. Appointment Coordination: Assist clients in scheduling appoi Client Service, Representative, Customer Service, Animal Care, Retail, Client
-
Client Service Representative
3 weeks ago
West Monroe, United States Coast Professional Full timeLocationThis is an in-office opportunity located at 651 Downing Pines Rd West Monroe, LA 71292. PayThe rate of pay is $17.20 per hour plus $4.54 health and welfare. Job Summary The Client Service representative is responsible for administrative duties pertaining to entering and processing new business, working with new clients to set up access to our...
-
Client Representative
3 months ago
River Edge, United States Summit Strive Consulting Full timeJob DescriptionJob DescriptionJob Title: Client Representative Company Overview:Join our passionate team dedicated to making a difference! We are a leading fundraising company committed to supporting non-profit organizations in achieving their missions. Our client representatives play a pivotal role in connecting donors with causes they care about,...
-
Client Service Representative
3 weeks ago
West Hartford, United States VCA Animal Hospitals Full timeClient Service Representative (FULL TIME) We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were looking for a...
-
Senior Client Services Representative
3 months ago
West Columbia, United States Pyramid Consulting Full timeImmediate need for a talented Administrative Assistant. This is a 06+ months Contract opportunity with long-term potential and is located in 2110 N UNION STREET Middletown PA(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 23-30470 Pay Range: $17.60/hour. Employee benefits include, but are not limited to,...
-
Senior Client Services Representative
1 week ago
West Columbia, United States Pyramid Consulting Full timeImmediate need for a talented Administrative Assistant. This is a 06+ months Contract opportunity with long-term potential and is located in 2110 N UNION STREET Middletown PA(Onsite). Please review the job description below and contact me ASAP if you are interested.Job ID: 23-30470Pay Range: $17.60/hour. Employee benefits include, but are not limited to,...
-
Client Service Representative
2 months ago
West Henrietta, United States Paychex Full timeOverview: Under a significant level of guidance and direction, provides customer service for one Paychex product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures. Responsibilities: Discover Your Passion and...
-
Client Service Representative
2 hours ago
West Palm Beach, Florida, United States Domino's Franchise Full timeJob OverviewWe are currently seeking dedicated Customer Service Representatives to join our team at Domino's Franchise. In this role, you will be responsible for:Answering customer inquiries via phone, providing assistance and resolving issues.Supporting store operations by helping with inventory management and stock replenishment.Learning and mastering...
-
Client Service Representative
2 months ago
West Sacramento, United States VCA Animal Hospitals Full timeESSENTIAL FUNCTIONS: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms • Scheduling and confirming appointments • Placing outbound calls for follow-ups and reaching out to prospective clients • Presenting and explaining fees, including processing payments •...
-
Client Service Representative
3 months ago
West Sacramento, United States VCA Animal Hospitals Full timeESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound calls for follow-ups and reaching out to prospective clients Presenting and explaining fees, including processing payments Recommending, selecting,...
-
Client Representative
3 months ago
West Palm Beach, United States Summit Strive Consulting Full timeJob DescriptionJob DescriptionJob Title: Client Representative Company Overview:Join our passionate team dedicated to making a difference! We are a leading fundraising company committed to supporting non-profit organizations in achieving their missions. Our client representatives play a pivotal role in connecting donors with causes they care about,...
-
Client Service Representative
16 hours ago
West Palm Beach, United States Vaco Full timeVaco is hiring a Client Service Rep located in West Palm Beach. Hours are Flex - 7AM-6:30PM (8/hour day) - depends on assigned regionHybrid Customer Service 80% and Sales 20% roleServicing existing accountsBase plus bonus offeredThis role is relationship based and not transaction based. The role will be from cradle to grave with each client and candidate...
-
Fund Services Manager-Client Services
2 months ago
West Orange, United States Corporation Service Company Full timeJob DescriptionManager, Client ServicesWilmington, DE or West Orange NJ-HybridMonday through Friday 9:00 a.m. to 6:00 p.m.Candidates for this position must be eligible to work in the United States without sponsorship. Time on-site or time zone may be necessary based on business need.Some of the things you will be doing: The Manager candidate will manage...
Client Service Representative
2 months ago
Description
Client Service Representative
Being a Client Service Representative (CSR) in a veterinary office takes a special kind of person who is able to deal with both humans and animals alike. As a CSR your primary responsibility is to be efficient in any and all front desk operations. A CSR is the client’s first and last impression of Muddy Creek Animal Hospital and it is important that all clients feel welcome, safe and comfortable. CSRs are invaluable members of our hospital team, and we treat them that way. Come thrive in an environment that encourages learning and continued growth within the profession and become the bridge between pet owners and patient care.
Essential Functions and Responsibilities:
Deliver exceptional customer service to pet owners in a polite and timely manner, both in person and over the phone
Respond with compassion and empathy in stressful and emotional situations
Schedule and confirm appointments, record keeping and organization, provide estimates and invoices for payment
Handle incoming phone calls, emails, and messages and determine the immediacy of care needed
Receive, send, and respond to emails, messages, faxes, and other online requests for products, prescriptions, or to answer questions
Communicate visit expectations to clients, maintain awareness of the front lobby and assist owners with pet management to minimize unsafe situations and client’s stress
Manage real and perceived emergency situations to maximize client service and minimize schedule disruption
Maintain a clean, stocked and orderly lobby and front office area
Educate clients on wellness plans, food and products sold in waiting room
Perform opening and closing procedures, end of day reports and deposits
Handle cash, check, credit card, and debit transactions, appropriately document financial transactions in the Practice Management System
Monitor and actively manage appointment schedules. Perform confirmation reminders, monitor “no show” and late appointments and cancelations and communicate with clients regarding policies on both
Data Entry: collect patient history records and upload to current patient file, medical records, client questionnaires, referral information, etc.
Distribute mail
Ensure that referral letters and lab results go to the corresponding veterinarians
Admit patients: ensuring that the patient is weighed and all information is current
Skills and Qualifications:
High School Diploma or GED required
1-3 years’ experience in veterinary practice (or human medical practice) preferred
Experience with Avimark practice management software preferred
Computer experience with Microsoft Office suite products and proficiency required in front desk equipment (such as, fax machine, credit card machine, copy machine, and postage meter)
Must possess basic math skills to determine proper deposits, make change, and process payments utilizing credit card and check terminal
There must be a general understanding of veterinary terminology, situational understanding and being able to successfully communicate these situations with clients and veterinary team.
Able to phone and waiting room triage to determine the difference between an emergency and a routine office visit
Excellent communication skills with clients and team members
Proficient time management, ability to problem solve, learn, and handle multiple tasks
Enthusiastic team player with a patient, and positive professional attitude.
Must be able to work seated for a majority of day
Must be able to lift up to 30 lbs occasionally
Benefits and Perks:
Short Term Disability paid for by employer
Complimentary Life Insurance $25,000; with options to purchase additional voluntary benefits for self or family
Company Sponsored Employee Assistance Program (Headspace)
401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment
Kaiser/United Healthcare Insurance Plans with multiple options
Flexible Spending Account or Health Savings Account options
United Healthcare Dental Insurance; includes a 100% paid premium option for team members
United Healthcare Vision Insurance options
Long Term Disability options
Progyny-Fertility and Family Building Support (up to $10,000)
Team Member Discounts for Pet Care
Paid Time Off
LGBTQIA+ support with FOLX HEALTHCARE
Sword Digital Musculoskeletal & Physical Therapy Program
Referral Bonus Program
DailyPay on Demand
Company Sponsored Employee Assistance Program (EAP)
Muddy Creek Animal Hospital
has been delivering optimal pet care since 1988. Our mission is to provide the best possible care to your pet by treating every animal as if it were our own. This means our veterinarians pay extreme attention to detail and work hard to provide consistently compassionate care. We are proud to provide service to our local Maryland community, as well as the greater area, whenever their pets need us most
We are a proud United Veterinary Care Partner hospital. United Veterinary Caresupports theunique culture and individuality of each partner hospital while empowering thehospital teamsin their care for patients. One of our goals is to support our community ofhospitals increating sustainable, fulfilling careers in a profession we love.
#J-18808-Ljbffr