Cafe Attendant

Job Summary

As a Cafe Attendant, you are an important point of contact during our guest stay and dining experiences. You will engage with guests at our cafe style restaurant, and coffee carts where you will craft coffee drinks, prepare grab-n-go meals, process transactions, run food and beverages, and support the entire operation as needed. Your goal is to provide quality beverages and stellar service ensuring our guests have everything they need for an enjoyable experience. We caterto a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes free employee housing for the duration of employment.

Responsibilities

• You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property

• Cheerfully greet and serve guests, answer questions about beverage and menu offerings, provide recommendations, and process transactions accurately in a timely manner

• Learn and share your knowledge of menu and beverage offerings, local culture and on-site activities

• Collaborate and interact professionally with guests, restaurant team, and other department co-workers

• Provide clear, accurate, complete, and timely communication

• Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor

• Actively maintain guest safety by following all food safety, sanitation, and responsible alcohol service protocols

• Your passion for the food & beverage industry combined with your commitment to delivering high quality beverages and service will be critical as you help contribute to memorable experiences

• Your positive attitude, ability to listen to guests, and anticipate service needs will lead to consistently positive guest feedback

• You value teamwork, quickly step in to help others

• Complete assigned tasks accurately and in a timely manner

• Other duties as assigned

Competencies

Core

Effective Communication (Level 2)

Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Fosters two-way communication

• Recalls others' main points, taking them into account in own communication.

• Checks own understanding of others' communication (e.g., paraphrases, asks questions).

• Elicits comments or feedback on what has been said.

• Maintains continuous, open and consistent communication with others and follows up when necessary.

• Presents effectively in group settings with clear language and appropriate use of technology.

• Comfortable communicating their needs by asking for help if they are unsure of how to handle a situation.