Senior Product Manager

Overview Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud ("cloud computing"). With AWS you can requisition compute power, storage, and many other services, gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform. Within AWS, the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and Private Pricing Programs & Experiences, which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise in cloud economics, hone strategic thinking, and directly impact AWS's market leadership while working with cutting-edge technologies and global clients. The Global Deal Strategy and Programs (GDSP) organization is responsible for the AWS Private Pricing Program, designed to offer AWS Customers access to commercial benefits in exchange for multi-year spend commitments. Private Pricing offers AWS customers the opportunity to accelerate their cloud transformation journeys through multi-year relationships with AWS, delivering value in terms of pricing, access to services, and opportunities to innovate. Private Pricing largely serves AWSs enterprise customers seeking cloud commitments in exchange for pricing value and exclusively serves customers brought in via AWS or partner sellers. Private Pricing is positioned to grow revenue and margin by expanding access and the value proposition for Private Pricing customers. GDSP is seeking an individual to join the Private Pricing Product Management (3PM) team to drive growth and scale of the Private Pricing Experience through new tools, technology enhancements, automation, and generative AI. As a Product Manager - Tech you will own the full product lifecycle for tools and technologies that improve the internal and external customer experience. You will work across the GDSP organization and with cross-org development teams to innovate, build and iterate on tools and technology enhancements that enhance the user experience. You will collaborate with internal and external stakeholder teams to define and influence product roadmaps to implement scalable solutions that meet customer needs. The ideal candidate has a keen eye for gaps in customer product offerings and the innovative mindset to fill them, with a proven ability to manage the full lifecycle of product development from conception through release. This is a high-visibility, high-impact role that will interact with AWS VP leadership and require a customer-centric approach along with sound technical and business judgement. Key job responsibilities Proven experience with implementing direct-to-customer technologies (i.e., websites, mobile apps) Experience converting customer needs into solutions using design thinking and agile product leadership Manage complex technology implementations, coordinating internal and external cross-functional stakeholders across geographies Prioritize features, experience enhancements, bug fixes, and simplify tech landscape based on predefined criteria in a fast-paced, complex environment Manage blockers, drive escalations, anticipate and make trade-off decisions, balance business needs and technical constraints, and maximize business benefit while delivering excellent customer experiences Design and implement new processes through tools and technology to scale the Private Pricing Experience Analyze data and customer needs to provide tooling recommendations and enhancement ideas Evolve norms and processes for 3PM such as product management templates, backlog management, prioritization criteria, requirements writing, communications and stakeholder management About The Team Why AWS? AWS is the worlds most comprehensive and broadly adopted cloud platform and a place where customersfrom startups to Global 500trust our robust suite of products and services. We value diverse experiences and encourage candidates to apply even if they do not meet every preferred qualification. We also emphasize work-life balance, inclusive team culture, mentorship, and ongoing career growth. Basic Qualifications Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning 5+ years of product or program management, product marketing, business development or technology experience Bachelor's degree or equivalent Experience with end-to-end product delivery (Scrum/Kanban/DevOps) Experience with feature delivery and tradeoffs of a product Preferred Qualifications Experience as a product manager or owner Experience owning technology products (both 1P and 3P) Experience influencing senior leadership through data-driven insights Experience working across functional teams and senior stakeholders Basic SQL experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. Job ID: A3027019 #J-18808-Ljbffr