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Senior Manager, Product Quality Engineering
3 weeks ago
The
Senior Manager, Product Quality Engineering
is an important customer-facing, hands-on role within the Corporate Quality team which owns product quality and interfaces daily with our business groups and divisions.
This position requires strong collaboration with Product & Test Engineering, Customer Quality, Central Engineering, and Manufacturing & Operations (both internal and external).
Responsibilities/Duties include:
Lead cross-functional global 8D teams to ensure expedient resolution of customer quality issues from initiation to closure.
Create a collaborative team environment, resolving conflicts to ensure goals are met.
Promote engagement with business units, manufacturing, and quality management.
Facilitate the use of structured problem-solving tools (Is/Is-Not, Fault Tree Analysis, Fishbone, 5-why, 8D)
Execute fast, effective containment.
Drive thorough root cause investigations and develop effective corrective actions (occurrence, escape, and systemic)
Deploy lessons learned across organizational boundaries.
Write reports for customers, ensure updates are provided on schedule and maintain accurate records in internal systems.
Contribute to continuous improvement activities.
Represent all onsemi products in customer quality interactions.
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