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Sales Associate, UGG

2 months ago

Livermore, United States Deckers Brands Full time

locations

US - CA - San Francisco Premium Outlets Retail (Livermore, CA) time type

Part time posted on

Posted 2 Days Ago job requisition id

15868 About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. Summary Our Sales Associates are critical to the success of our stores. As a Sales Associate, it’s your job to create the best possible customer

experience. It’s

your job to listen to each customer and offer recommendations and current product knowledge in response to their needs. You also know how to communicate the UGG brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a

Sales Associate, you

operate as part of dynamic team and you cooperate to achieve business goals. Description As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a

positive, cheerful

attitude with customers and team

members and promote

the store and brand image in all interactions including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone. In your role as a Sales Associate, you understand that your role extends beyond the sales floor. You know how to operate the cash

register, handle

money accurately, check inventory daily and ensure products are stocked and available

for customers, and merchandize product

in accordance with Visual

Merchandising standards. You also maintain

a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As an UGG Sales Associate you understand that you are an integral part of a

team; you report

to work on time and notify your Store Manager in advance if you will be late or absent. Core Competencies As a

successful Sales

Associate, you know how to: Ensure the highest level of customer service possible as outlined in our Service Training Program Prioritize brand and product knowledge training in customer interactions Communicate effectively with customers, team members, management, and corporate stakeholders Contribute to a team and cooperate to achieve goals Multi-task in a fast-paced environment Respond to problem situations with

professionalism Think

critically to solve

problems and approach challenges with agility Key Qualifications Two (2)

years of retail

store experience preferred. High School Diploma Excellent verbal and

written communication

skills and ability to convey the UGG

and Deckers Brands

Vision and Mission to your team members and customers Highly motivated team player and self-starter Additional

Requirements Flexibility of schedule and hours to meet the needs of the business. Proficient in Microsoft Office suite of tools and

applications. Valid driver’s license. As part of our UGG Family, you belong to more than a lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development. $16.25-18.00 hourly The pay rate posted reflects the pay target for new hire salaries for this role in our San Francisco Premium location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process. All qualified applicants will receive consideration for employment without

discrimination on

the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law. $15.75 - $21.00

About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. Summary Our Sales Associates are critical to the success of our stores. As a Sales Associate, it’s your job to create the best possible customer

experience. It’s

your job to listen to each customer and offer recommendations and current product knowledge in response to their needs. You also know how to communicate the UGG brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a

Sales Associate, you

operate as part of dynamic team and you cooperate to achieve business goals. Description As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a

positive, cheerful

attitude with customers and team

members and promote

the store and brand image in all interactions including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone. In your role as a Sales Associate, you understand that your role extends beyond the sales floor. You know how to operate the cash

register, handle

money accurately, check inventory daily and ensure products are stocked and available

for customers, and merchandize product

in accordance with Visual

Merchandising standards. You also maintain

a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As an UGG Sales Associate you understand that you are an integral part of a

team; you report

to work on time and notify your Store Manager in advance if you will be late or absent. Core Competencies As a

successful Sales

Associate, you know how to: Ensure the highest level of customer service possible as outlined in our Service Training Program Prioritize brand and product knowledge training in customer interactions Communicate effectively with customers, team members, management, and corporate stakeholders Contribute to a team and cooperate to achieve goals Multi-task in a fast-paced environment Respond to problem situations with

professionalism Think

critically to solve

problems and approach challenges with agility Key Qualifications Two (2)

years of retail

store experience preferred. High School Diploma Excellent verbal and

written communication

skills and ability to convey the UGG

and Deckers Brands

Vision and Mission to your team members and customers Highly motivated team player and self-starter Additional

Requirements Flexibility of schedule and hours to meet the needs of the business. Proficient in Microsoft Office suite of tools and

applications. Valid driver’s license. As part of our UGG Family, you belong to more than a lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development. $16.25-18.00 hourly The pay rate posted reflects the pay target for new hire salaries for this role in our San Francisco Premium location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process. Equal Employment

Opportunity All qualified applicants will receive consideration for employment without

discrimination on

the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law. $15.75 - $21.00

The salary range posted reflects the minimum and maximum target for new hire salaries for this role this specific store location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.

About Us

More than Just a Footwear Company From our corporate offices to our global retail stores, there’s a curious, independent spirit that’s distinctively Deckers Brands. We’re about giving people the freedom to pursue their passions. And we’re committed to helping them succeed; to become their best selves. That’s why we’re about more than work, the 9 to 5 or daily grind. We’re about opportunity - opportunity to create, to grow and to have an impact. As we work to become better at everything we do, how we better the world matters, too. Our products and brands are loved, no doubt about it. But the difference we make in people’s lives begins with our people, right here at Deckers Brands. We’re adventurous, spirited, unafraid of new challenges and willing to take chances. We are always ready to rally around a cause.

Put simply, we want all of our people to thrive - to reach their full potential and have fun while doing it. Because in the end, Deckers thrives when our people thrive.

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