Ryan White Patient Support Specialist

7 days ago

Baton Rouge, Louisiana, United States Care South Full time
SUMMARY:

Provide peer support to individuals living with HIV/AIDS and their families to promote increased client involvement in their healthcare.

PRIMARY RESPONSIBILITIES:
  1. Ability and willingness to accept direction from supervisor.
  2. Work collaboratively with primary care and other staff to identify newly diagnosed clients or clients re-entering care who can benefit from peer support.
  3. Meet with newly diagnosed and clients re-entering or transferring care to provide peer support, by offering hope and living proof that living with the disease is possible.
  4. Must exhibit the ability to problem-solve and handle crisis management-including when to seek clinical advice or intervention.
  5. Provide health education and follow-up to new clients once they have been assigned a case manager.
  6. Support clients in navigating the health care system, medication regimens, lifestyle changes, and community resources.
  7. Per Ryan White Program guidelines, enhance engagement in care and adherence by conducting appointment reminder calls, coordinating transportation to and from appointments/meetings, etc.
  8. Document Peer Contact (i.e., face-to-face or phone).
  9. Complete and maintain required documentation and forms.
  10. Always maintain confidentiality and ethical practices.
  11. Promote and foster a welcoming and client - centered environment.
  12. Seek out and provide recommendations on how to improve the program.
  13. Work collaboratively with staff to plan and implement client-centered support.
  14. Participate in appropriate meetings, including community meetings on CareSouth's and/or the client's behalf.
  15. Co-facilitate and coordinate CareSouth's RW monthly Consumer Advisor Board Meeting along with fellow Patient Support Specialist or designee.
  16. Arrange travel for RW clients to and from meetings and health care appointments.
  17. Promote medical and treatment adherence and increased involvement with self-care by accompanying clients on medical appointments.
  18. Encourage community involvement.
  19. Participate in community outreach activities.
  20. Follow all guidelines & procedures related to time and attendance management (clocking in & out, reviewing timecard, requesting edit sheets, etc.).
  21. Report any significant concerns to supervisor in a timely manner.
  22. Comply with training requirements and forward to Human Resources and Ryan White Program Manager or designee for record retention.
  1. Supports the mission and vision of CareSouth Medical & Dental; comply with CareSouth's Employee Handbook policies and procedures.
  2. Works professionally as a team member in conjunction with other department employees and organization.
  3. Must be willing to travel within Region 2 Service Area.
  4. Perform other duties as assigned by supervisor.
Minimum REQUIREMENTS:
  1. High School diploma or equivalent preferred.
  2. Must be a previous or current client of Ryan White or eligible for Ryan White services and be willing to share HIV status and life experiences with clients.
  3. Must have 1 year experience in this or a related field.
  4. Must have the ability to work independently and seek guidance when necessary.
  5. Must have good interpersonal skills with ability to relate to diverse groups of people and people on all levels.
  6. Must be able to work with the diversity of multicultural community ( i.e., ethnicity, sexual orientation, socioeconomic status, etc.) ,
  7. Ability to work required work schedule.
  8. Good writing, verbal, telephone, and time management skills.
  9. Must be proficient in the use of computers and computer systems.
SUPERVISES:

None.

Physical Demands/Working Conditions:
  1. Visual acuity - always
  2. Hand - eye coordination - always
  3. Work is primarily sedentary. Large amounts of time may be spent using a PC and MIS application.
  4. May climb stairs in various office settings.
  5. Lifting, Pushing, Pulling - sometimes up to 50 lbs.
  6. Stooping, Bending, Sitting - sometimes.
  7. Walking- frequent; short distances
  8. Indoor, environmentally controlled; some outdoor weather element exposure
  9. Exposure to disease or infections
  10. No vibrations
  11. Exposure to artificial and/or natural light

  • Peer Advocate Specialist

    7 days ago

    Baton Rouge, Louisiana, United States Care South Full time

    Job Summary:The Patient Support Specialist plays a critical role in ensuring that individuals living with HIV/AIDS receive the support they need to manage their condition effectively. As a member of the Care South team, you will work closely with primary care and other staff to identify clients who require peer support and develop strategies to promote...

  • Property Underwriter

    1 week ago

    Baton Rouge, Louisiana, United States Ryan Specialty Full time

    Position Summary The Property and Casualty Underwriter is responsible for managing a portfolio of accounts and driving new and renewal business opportunities for Property and Casualty insurance. The role assesses risks associated with insuring properties and liabilities, evaluates applications, analyzes data, and determines coverage terms and premiums to...

  • White House Clinics LCSW LPCC Job Opportunity

    3 days ago

    Baton Rouge, Louisiana, United States White house Clinics Full time

    At White House Clinics, we strive to deliver exceptional healthcare services through a multidisciplinary approach. Our team comprises medical, dental, behavioral health, pharmacy, and care navigation professionals who work together to provide comprehensive care tailored to each patient's needs.\Our fast-paced environment encourages collaboration and teamwork...

  • Licensed Clinical Social Worker or Counselor

    3 days ago

    Baton Rouge, Louisiana, United States White house Clinics Full time

    White House Clinics is dedicated to providing exceptional healthcare services through a multidisciplinary approach. Our team comprises medical, dental, behavioral health, pharmacy, and care navigation professionals who work together to deliver comprehensive care tailored to each patient's needs.\Our fast-paced environment encourages collaboration and...

  • Case Manager I

    2 weeks ago

    Baton Rouge, Louisiana, United States HAART Inc Full time

    Job Purpose: The Case Manager provides services to Ryan White and MAI eligible clients to assist clients in accessing medical care and supportive services. Essential Job Functions including, but not limited to: 1.Satisfies Core Competencies • Accepts responsibility for ensuring that performance meets the standards of the professional, ethical and relevant...

  • LCSW | LPCC

    3 days ago

    Baton Rouge, Louisiana, United States White house Clinics Full time

    At White House Clinics, we do health care differently. Our multi-disciplinary care teams incorporate the expertise of medical, dental, behavioral health, pharmacy, and care navigation professionals to provide patients with comprehensive care designed to help them achieve their health goals. While our work is fast-paced, our teams enjoy being able to work...

  • Acute Care Behavioral Specialist

    3 days ago

    Baton Rouge, Louisiana, United States White house Clinics Full time

    As a member of our team at White House Clinics, you will be part of a collaborative and dynamic environment that prioritizes patient care. Our multi-disciplinary care teams work together to deliver comprehensive healthcare services that cater to the unique needs of each patient.\Our team enjoys a fast-paced work environment that fosters close collaboration...

  • Patient Support Coordinator

    7 days ago

    Baton Rouge, Louisiana, United States Care South Full time

    About the Role:As a Patient Support Specialist at Care South, you will play a vital role in promoting increased client involvement in their healthcare. You will provide peer support to individuals living with HIV/AIDS and their families, working collaboratively with primary care and other staff to identify newly diagnosed clients or clients re-entering care...

  • Infectious Disease Nurse Practitioner

    3 weeks ago

    Baton Rouge, Louisiana, United States Care South Full time

    A. Summary:To enhance the health and wellness of HIV-positive individuals in the community by providing affordable, high-quality healthcare, patient education, support, and advocacy.This includes providing health education and support to patients to maintain health and wellness, manage acute and chronic illness, and adhere to medications and treatment...

  • Infectious Disease Nurse Practitioner

    3 weeks ago

    Baton Rouge, Louisiana, United States Care South Full time

    A. Summary:To enhance the health and wellness of HIV-positive individuals in the community by providing affordable, high-quality healthcare, patient education, support, and advocacy.This includes providing health education and support to patients to maintain health and wellness, manage acute and chronic illness, and adhere to medications and treatment...

  • Infectious Disease Nurse Practitioner

    3 weeks ago

    Baton Rouge, Louisiana, United States Care South Full time

    A. SUMMARY:To enhance the health and wellness of HIV-positive and infectious disease individuals in the community by providing affordable, high quality health care, patient education, support, and advocacy. To provide health education and support to patients to maintain health and wellness, manage acute and chronic illness, and adhere to medications and...

  • Patient Advocate Specialist

    7 days ago

    Baton Rouge, Louisiana, United States Upward Health Full time

    About Upward HealthUpward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help.Everyone on our team from our providers, nurses, and support specialists to our HR, Technology, and Business Services staff are driven by a...

  • Patient Engagement Specialist

    4 days ago

    Baton Rouge, Louisiana, United States Upward Health Full time

    We are seeking a Patient Engagement Specialist to join our team at Upward Health. In this role, you will be responsible for conducting outreach to patients and educating them about our programs and services.About the RoleThe Patient Engagement Specialist will play a critical role in building relationships with patients and helping them understand the value...

  • Laboratory Support Specialist

    7 days ago

    Baton Rouge, Louisiana, United States Pathology Group of Louisiana Full time

    Pathology Group of Louisiana provides high-quality pathology services to patients and healthcare providers. We are seeking a skilled Laboratory Support Specialist to join our team. This role will be responsible for preparing histology specimens, cutting paraffin blocks, and labeling slides accurately. Our ideal candidate will possess excellent manual...

  • Mental Health Care Provider

    3 days ago

    Baton Rouge, Louisiana, United States White house Clinics Full time

    At White House Clinics, we are committed to delivering innovative healthcare services. Our multi-disciplinary care teams bring together medical, dental, behavioral health, pharmacy, and care navigation professionals to provide patients with comprehensive care designed to achieve their health goals.\Our fast-paced work environment allows our teams to...

  • Patient Support Specialist

    6 days ago

    Baton Rouge, Louisiana, United States Hanger Clinic Full time

    Company OverviewHanger Clinic is the world's premier provider of orthotic and prosthetic services and products, offering the most advanced O&P solutions, clinically differentiated programs, and unsurpassed customer service. With 160 years of clinical excellence and innovation, our vision is to lead the orthotic and prosthetic markets by providing superior...

  • Medical Support Specialist

    6 days ago

    Baton Rouge, Louisiana, United States Ochsner Health System Full time

    Ochsner Health System is a leading healthcare provider in the region, committed to delivering high-quality care and advancing healthcare through innovation, education, and research. We are seeking a highly skilled and compassionate Medical Support Specialist to join our multidisciplinary team.This is an excellent opportunity for individuals who are...

  • Community Health Support Specialist

    2 days ago

    Baton Rouge, Louisiana, United States Upward Health Full time

    Why Work with UsWe are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. As a Care Specialist at Upward Health, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional care and making a positive impact in our...

  • Medical Support Specialist

    4 days ago

    Baton Rouge, Louisiana, United States Our Lady of the Lake Regional Medical Center Full time

    Job SummaryThe Medical Support Specialist provides high-quality patient care and support services in a fast-paced healthcare environment. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a team-based setting.Responsibilities* Provide direct patient care under the supervision of licensed nursing...

  • Patient Engagement Specialist

    7 days ago

    Baton Rouge, Louisiana, United States Upward Health Full time

    About the TeamWe're a team of dedicated professionals who are passionate about improving the lives of our patients. Our clinical team consists of doctors, nurses, and Care Specialists who work together to provide comprehensive care.We're committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. If you're a...