Customer Account Specialist

1 month ago


Chatsworth, United States ResourceMFG Full time

summary Client Services Specialist 8:00am-2:30pm M-F Columbus, GA This position will support the Sales and Supply Chain throughout the customer order life cycle from order management, customer operations, service and logistics, while also providing support to various Project Management Teams. Daily Communication with Customers, Sales, and Operations. Provide centralized, one point of contact for key customer's. Daily review and research pertaining to incomplete shipments for immediate resolution. Daily Communication with warehouse and Logistics teams to schedule in priority shipments, confirm status of current releases, research on missed ship dates, and escalationto appropriateparties. Review incoming purchase orders for accuracy and completeness. Responsible for the entry of Purchase orders/Sales Orders/ Inboundmanifests required-skills: Prior Experience in Logistics in a Support Role Minimum 5 years Customer Service Rep Minimum 1 year data entry experience Microsoft Outlook, Excel and Word experience Organized, detail oriented and able to handle heavy workloads and deadlines.



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