Assistant Director of Catering
2 weeks ago
Job Type
Full-time
Description
WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico
Full-time salaried position plus benefits. Located in Albuquerque, NM. Working out of Heritage Hotels & Resorts Corporate Office.
Description: This position reports directly to the Corporate Director of Catering and is responsible for a specific catering sales market as well as providing direction to the Corporate Catering Sales Team. Assistant Director of Catering-Sales will ensure that sales activities and bookings yield maximum revenue and do not displace any group sales or return catering bookings. The role of the Assistant Director of Catering-Catering Sales is to work closely with the Corporate Director of Catering to ensure consistent standards, while maximizing profitability and protecting the integrity of the guest experience.
Responsibilities
- Maintains existing market as specified to the Assistant Director of Catering-Sales role
- Assists in direction of sales activity for catering sales managers development of strategies
- Assists and participates in sales activity (i.e. sales calls, sales blitz)
- Provides advice and acts on recommendations for negotiations of contracts or proposals
- Attends/conducts all designated sales & catering meetings
- Assumes a secondary leadership role in weekly sales and DBR meetings and primary roll in the absence of the Corporate Director of Catering
- Conducts bi-weekly Prospect & Tentative meeting
- Trains, supervises, and motivates all catering team members to generate sales for the catering department
- Coaches and councils members of the team as needed with set plan created with
- Corporate Director of Catering
- Solicits new accounts and maintains return clients
- Negotiates, prepares and drafts contracts
- Interacts with clients to determine needs
- Assists with interviews, hires, trains and evaluates Catering Sales team members and
- Catering Conventions Services Team members (when needed)
- Conducts persuasive verbal and nonverbal sales presentations to prospective clients
- Schedules and assigns in detail, specific duties to all Catering Sales Team Members and when needed CS Team members for the efficient operation of the catering department
- Assisting the Corporate Director of Catering in ensuring catering sales meet budgeted levels
- Ensures smooth flow of information (communication from sales to banquet services and the food & beverage department
- Prospects and establishes an expanding base of accounts
- Prepares weekly, monthly and quarterly banquet and catering revenue reports to monitor business flow accurately
- Assists with preparing catering sales action plans in order to focus on need dates
- Has a working knowledge of food & beverage product offerings
- Provides professional open communication with all team members and clients
- Performs any other related duties as requested by Corporate Director of Catering or VP of Sales & Marketing
Requirements
- 4 Years of hospitality with specific knowledge in catering and/or conference services
- Excellent computer skills including, but not limited to use of Microsoft Word, Excel and
- SalesForce/Amadeus Salesforce
- Knowledge of sales skills, revenue management and training
- Ability to create and execute personal and team action plans
- Excellent and professional verbal and written communication skills
- Knowledge of food and beverage trends
- Knowledge and understanding of hotel and banquet operations
- Ability to work various hours based on group and conference needs
- Desire to serve guests and provide an outstanding product with exceptional service
- Possesses superior customer service and employee-relation skills
- Possesses excellent teamwork and communication skills, as both are necessary to maintain a well-orchestrated operation that resonates with guests
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