Supervising Housekeeper
4 months ago
Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn. Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various locations.At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.Job DescriptionSUMMARY OF DUTIES AND RESPONSIBILITIESUnder the direction of the Director of Environmental Services provide leadership, guidance and direction in accordance with departmental goals and objectives by ensuring the cleanliness, safety, and aesthetic appeal of the facilities and grounds.Ensure corporate emails are checked daily; respond promptly and courteously to messages.Plan and carry out activities in an orderly and well-structured way. Prioritize tasks, use time in the best possible way, and work within appropriate policy and procedures.Works effectively as a team member and help build relationships within it. Actively help and support others to achieve team goals.Evaluate effectiveness of housekeeping program; study new cleaning methods, equipment and supplies, and requisitions experimental quantities: make revisions and incorporates new methods and techniques.Adhere to the guidelines as outlined by the appropriate regulatory agencies.Practice infection control, asepsis techniques and isolation procedures in accordance with departmental policy and procedures.Ensure all hazardous waste is properly disposed at the appropriate destinations in accordance with regulatory agencies.Assign hazardous waste treatment concerns to the hazardous waste safety manager and department directors.When assigned, will assist in the collection and hand loading of waste, as well as the transporting of this waste to the final assigned destination.Ensure maintenance of housekeeping standards to effectuate germicidal control.Regularly inspect to determine if cleanliness standards are being maintained and evaluate physical condition of the hospital.Prepare reports: maintain records.Complete required paperwork and other documentation in a complete, accurate and timely manner.Display caring actions, even on stressful situations when communicating with patients, visitors and peers.Conduct regular inventory of housekeeping supplies and order same, keeping costs in line with approved budgetary amounts.Correct unsafe conditions in work area and report any conditions that are not correctable to supervisor immediately.Immediately report hazardous conditions which can endanger the well-being of patients, visitors and hospital staff to the appropriate personnel.Read manuals to keep current on Housekeeping unit activities.Contribute to the success of the organization by participating in the organizational and customer service/employee relations action plan program.Maintain confidentiality of patient and hospital records and use discretion when discussing patient and hospital matters.Maintain adequate communication with staff, management and department heads in a clear and professional manner and maintain a good working relationship with all divisions of the hospital.Assist in the practical reinforcement of all training programs for subordinate employees.Assist in the preparation of work crew schedules to ensure maximum departmental efficiency, as required. Establish standards and work methods considering traffic, visiting hours and special assignments that must be completed in a timely manner.Review and approve/deny time and leave requests submitted by staff with first consideration given to patient care and the operating efficiency of the department. Prepare annual performance evaluations, review them with staff. Provide constructive direction to correct deficiencies.Review absence monitoring records monthly for your staff and follow the corrective action guidelines described in Operating Procedure 20-10 and 20-2 to address unscheduled absences and tardinessConduct appropriate disciplinary action with employees as necessary for infraction of NYC H+H and Employee Handbook policies, rules and regulations in accordance with corporate guidelines.Consult with superior regarding situations needing specific attention or follow-up.Conform to established time and leave regulations and policies; provide proper notification for absences and tardiness.Attend professional meetings, workshops, and conferences to enrich knowledge, and to improve. Perform other related duties incidental to the work described herein.Minimum Qualifications1. Six (6) months of experience as a Senior Housekeeper or as a lead or supervising housekeeper for a large organization, such as a hospital, hotel, office or residential building; and2. Successful completion of the NYC Health + Hospitals Supervisory Training within three (3) months of appointment.oNYC Health and Hospitals offers a competitive benefits package that includes:Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansLoan Forgiveness Programs for eligible employeesPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsCollege tuition discounts and professional development opportunitiesMultiple employee discounts programs
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